The Pro 2 2500 has been discontinued. The recommended alternative is the Pro 3 3500.
Night on perfect – a must buy electric toothbrush
The Pro 2 2500 is slim, grippy and comfortable in the hand. Providing a great clean of the teeth, it has the essential features you need at an affordable price.
- Slim grippy handle
- Dentist recommended features
- 2 weeks of use on a single charge
- Travel case
- No icons on the handle to show which cleaning mode is selected
You want to consider this brush
For a long time, the Pro 2 2500 was our top recommended electric toothbrush. However, it has been discontinued and now the Pro 3 3500 is the newer equivalent.
Very similar to the 2500, it has a more modern design and extra cleaning mode. It cleans the teeth just as well and has become our number 1 choice for the best electric toothbrush.
You might still be able to source the 2500, but it isn’t worth paying a premium for.
|Oral-B Pro 3 - 3500||19,365 Reviews||£100.00 £46.67||View on Amazon|
Design, usability, clean & general use
I apologise now if this review comes over as being too complimentary of the 2500.
As best as possible I like to remain unbiased in a review, but this brush delivers a lot for the price.
The Pro 2 2500 reviewed here evolves from the Pro 2 2000, which is one of our most recommended electric toothbrushes.
Well, the 2000 series covers all of the bases we see as important in an electric toothbrush. It does so at a good price with little in the way of compromise.
The 2500 then has good foundations and it is improved by the inclusion of a travel case.
A travel case is not required by everyone, but if you do go away, if only for a night it is very handy.
Fancy travel case this is not, but it’s a functional accessory that comes in the box to protect the brush handle and up to 2 brush heads.
Not only does it stop the brush heads becoming frayed or splayed, but it also keeps other items in your bag dry, should the brush heads and handle still be damp. Plus, it makes it very difficult, if not impossible for the brush to be accidentally turned on.
We have all heard those embarrassing stories of something vibrating in a suitcase when going through customs at the airport. Nothing dodgy, just your electric toothbrush. No such worries here.
Do be aware, that the Pro 2 2500 black edition comes with a slightly slimmer all black coloured case compared to the transparent and slightly curvier, and fractionally larger case of the standard Pro 2 2500 variant.
Another small difference between the 2500 and the 2000 is the colour of the grip that runs down the handle of the brush.
The 2000 comes in a blue or pink colour normally, but the 2500 often has a black coloured rubber grip down the handle.
For some, this makes the brush more appealing, for others less so. There are other colour variants available.
In hand the brush is lovely and slim.
What Oral-B do well is striking a balance between form and function.
Large enough you can grip onto it easily, but slim enough it does not feel chunky in hand.
There are 2 parts to the brush, the handle that has all the clever bits of technology in and the detachable brush head.
The brush handle is completely sealed. Inside is the battery, the motor and other electronics that make this brush function. It is sealed to avoid water getting into it.
This does mean the handle is water resistant and can survive splashes of water or rinsing under the tap, the least you should expect from a toothbrush right?!
It has not been designed to be immersed in water. So, don’t let the kids use this as a pretend submarine in the bath!
With the 2500 it is a classic black and white colour combination. The main body is a gloss white with the black accent being the rubber grip that runs top to bottom down the brush handle.
The single button on the front of the brush stands out because it is white in colour, contrasting against the black.
This single button is the power button that turns the brush on and off but also switches the cleaning modes too. More on this shortly.
Above and below this power button are contours in the rubber that drive the eye and the finger/thumb to it.
The lower third of the brush handle has the Oral-B and Braun logo in white and then a battery and charging icon below them.
The transparent icons light up when on charge or when the battery is low. This is where one of the small criticisms of this rush comes in.
The upper charging icon lights up red when the battery is low whilst the battery icon will flash green when on charge. For me, I would like to see more feedback from the battery. For example, when the brush is turned off, the battery icon stays lit for 10 seconds, green to show a good amount of power in the battery, yellow for medium and red for low, but sadly this is not the case.
Many will leave the brush on the charging stand provided, but it would be nice in my opinion to have this extra level of feedback. However, with up to 16 days of usage time from the battery maybe this is not necessary.
The gloss white plastic sides to the brush as smooth, but not too slippery to the touch. The rear of the handle has a series of ridges that run from the top to about half way down the handle. These act as gripping points for the hand and fingers when in use, these are particularly good if your hands are wet. They are a little harsher to the fingertips than the rubber on the front but they do the job well.
If you take a look at the very bottom of the brush, although it stands upright, you will find a recess into which the inductive charger fits.
The charging stand has a protuberance that the 2500 brush handle sits on.
Right at the top of the brush handle is a metal prong, this is what the brush head connects to and feeds the power from the brush motor.
The front mounted power button needs to be pressed once to turn the brush on. It will begin running the Daily Clean mode. This is the go to mode on all brushes. If you press it again on the 2500, it will change to Sensitive mode and a third and final press will turn the brush off.
Requiring a firm push the power button has a decent level of resistance. It is not too hard to switch the brush on, but it’s not likely to turn on unless you really mean to press the button.
Sensitive mode offered on this brush delivers fewer movements to the brush head from the brush motor for a softer and more enjoyable brushing experience, particularly if you have sensitive teeth and gums.
If you would like to know more about how these cleaning modes differ you can find out more here.
It is not the biggest frustration, but the brush does not have any way of showing you what cleaning mode is running. Some brushes have LED icons, but not here.
The brush also does not remember the mode you are using. So, if the Sensitive mode is your preferred mode, every time you power the brush on you need to press the power button twice.
By no means essential, you may wish if using the Sensitive mode to invest in a Sensitive brush head. It may come supplied, subject to what variant you buy, but if not, it could be worth considering.
The more standard CrossAction brush head included with this review unit has stiffer bristles than the sensitive brush heads you can get on the Pro 2 2500S.
The Oral-B Pro 2500 pink, otherwise known as the Pro 2 2500W comes with a 3D White brush head.
In fact, there are a number of different brush heads that can be used. You can find out more about these, how they differ and which is best for you, but reading our ultimate guide to Oral-B brush heads.
Make sure the head of the brush is replaced every 3 months to avoid doing damage to the teeth. It can be difficult to remember when you last changed or replaced the heads.
Thankfully the blue bristles you see on the head will fade over time. When they are a very pale blue or white, you need to replace the head.
All official Oral-B heads have these fading bristles. Other brands may not so be aware of this, if not buying manufacturer originals.
There are 2 really useful features built into this brush than I have not mentioned yet.
One is the Pressure Sensor.
On the neck of the brush handle is a plastic panel that is a red/orange colour.
Behind this is an LED that lights up to produce a bright red light when too much pressure is detected during the brushing. It goes out as soon as the pressure is reduced.
At the same time as too much pressure is detected, the motor will automatically reduce the power it delivers.
Applying too much pressure when brushing is a big issue and it causes more damage than you might think. A brush need only skim the surface of the tooth and gums.
The job of the pressure sensor is to alert you, protect you and educate you into being more careful when brushing.
Those moving to an electric toothbrush for the first time will likely activate it more frequently. Don’t worry too much, within a few weeks you will adjust to the pressure required.
Long term electric toothbrush users will likely not activate it, but it is a nice feature to have nonetheless.
The other feature is the timer and quadpacer.
Dentists recommend brushing the teeth for 2 minutes, twice a day. The Pro 2 2500 helps with this.
You should imagine your mouth broken up into 4 sections. Upper right, upper left, lower right and lower left. The idea is that you spend 30 seconds cleaning each section. The pacer helps you keep an even brushing time on these 4 sections. Together these add up to the 2 minute total.
On the 2500 at the 30 second intervals, the brush will provide an audible warning via a slight pause in the brush motor. This is your cue to change quadrant. Once the 2 minutes are up 3 brief pauses in the brush motor will be heard and felt.
As important, is making sure you brush for the right amount of time. It is not the same technique with an electric toothbrush. You can learn here.
Both of the cleaning modes on this model last for the full 2 minutes.
I really like the clean that the brush offers, my mouth felt really fresh after brushing.
The noise the Pro 2500 makes is quite a bit louder than a Colgate C250 or a Sonicare equivalent. Those are quieter when running.
Unlike some other models the box contents is limited, there is the travel case which is transparent, fairly thin, but robust enough for what it needs to do. You can get better travel cases but you have to pay for it.
As standard, the 2500 comes with a 2 year/24 month warranty. But, register it online and you get an extra year for free, no cost so 36 months or 3 years in total.
One final thing to be aware of is that there is a money back guarantee on offer from Oral-B. It is essentially like a trial, whereby you can buy and try the brush. Should you not like it you can return it for a refund. This is particularly useful if you are unsure whether an electric toothbrush is for you. Find out more about it here.
Summary of design, usability, clean & general use
- Slim and comfortable brush to hold and use
- Looks good
- 2 cleaning modes – daily clean and sensitive
- Need to switch the brush on to change cleaning modes
- 1 x CrossAction brush head included
- Alternative brush heads available
- Built-in quad pacer and 2 minute timer tells you when to change quadrant and finish brushing
- 16 day battery life, but no percentage indicator for clear feedback of remaining power
- Water resistant and can be used in the shower
- A basic travel case is included
- 2 year warranty as standard, register online for a free additional year
- Money back guarantee option for 30 days
If you read the introduction to this review, I mentioned how the Pro 2 2500 was a little different to the model it replaces, the Pro 2500.
As part of a range upgrade Oral-B have changed the batteries inside the brush handle from Nickel Metal Hydride batteries (NiMH) to Lithium-Ion (Li-Ion).
The result is double the battery life!
Where the Oral-B Pro 2500 electric rechargeable toothbrush battery life was once just 7 days/28 minutes of actual usage time, the result now from my hands on testing is 66 minutes of running time.
That equates to 16 days usage.
Strictly speaking, 66 minutes is 16.5 days but I have rounded it down to account for over brushing time/lost power from delays in turning the brush off.
Supplied with a charging stand, when the battery needs replenishing, simply set the brush on the stand.
A full charge can take up to 15 hours. It is however perfectly fine to take it off charge sooner as it is fine to leave the brush on the stand.
The power cable that is attached to the stand has a 2 pin connector attached. Designed to connect to a power socket found in a bathroom. Working on 220-240v it is possible to connect it to a 3 pin UK socket with use of an adapter.
When charging the battery charging icon flashes green.
When power is low the battery status icon will flash red and you will likely feel the decrease in brush power.
Competing brands still give Oral-B a good run for their money, with equivalents offering up to 3 weeks usage time.
Summary of battery life
- Newer Lithium-Ion battery technology used
- 66 minutes of usage time or 16 days usage based on 2 cleans a day
- Can be left on the charger
- Takes up to 15 hours to charge fully
- A charger is included in the box
- Status icon flashes green when charging and red when the battery is low
- Works on 220-240 volts
- Competition still offer up to 3 weeks usage
Price & where to buy
I have included links to buying options here at the start of the review.
In the section below, I discuss the price more generally and in relation to similar products.
A brush is only worth what you are prepared to pay for it.
If you think it is worth £100 and want to pay this then that is fine, that is your choice, it’s your money after all.
However, given that I have tested and purchased many brushes I have a good feel for where the price should sit.
The Pro 2 2500 has a recommended retail price of £79.99, which is £10 more than the Pro 2 2000 that comes supplied without a travel case.
From a retail perspective that is probably what the case is worth if purchased separately.
If you need a case for your brush because you travel frequently, I would say it is worth picking up the 2500 over the 2000, providing the cost is no more than £10 more expensive.
The good news is that the price differences between the two models (at the time of writing) is less than that.
I have seen them with just a few pennies between them and a full £10 difference.
Both brushes sell on average at 40-50% below their RRP with the Pro 2 2000 being sold from £30-40, thus the 2500 will be around £35-45.
If there is less than £5 difference and you are not worried about colour it makes most sense really to go for the 2500 to have the travel case, should you need it.
Prices will vary from store to store. Quite often online retailers will have the best price.
This brush like every other requires replacement brush heads for each user every 3 months. Replacement heads can be purchased in packs of 4 and are priced on average between £11 and £14.
Using the average cost (based on one user) and ownership over 3 years (the same as the warranty period (if registered online)), the Pro 2 2500 will cost £74 or 7p per day to own.
This price does exclude the cost of water, toothpaste and electric to charge it. This price also works on some assumptions, but you get a rough idea.
Please note that all prices quoted are approximates and will vary based on location, supplier and time of purchase. These figures were correct at the time of writing and should not be relied upon as hard fact, but used as a guide during your decision process.
Summary of price & where to buy
- Recommended retail price of £79.99
- Generally available with 40% or more off RRP; circa £35-40.
- Live price comparison here
- Works out at around 7p per day over 3 years
- Worth spending £5-10 more to get this because of the case.
Reliability & long term use
None of the brushes we test here at Electric Teeth go through specialist machines for drop tests or reliability trials. We do not have such equipment.
We put them through the life test.
We use them, look at them in detail, compare them to the competition.
Oral-B has developed pretty strong reliability over the years they have been making brushes and we find the failure rate to be low.
Most never go wrong, but inevitably some will.
Should the Oral-B Pro 2500 electric rechargeable toothbrush fail and the fault is as a result of parts or workmanship rather than user damage then it will be covered under the warranty.
The standard warranty or guarantee if you prefer runs for 2 years/24 months from the date of purchase.
Taking just 2 minutes to register your Pro 2 2500 via Oral-B’s website and you can get an extra years warranty at no cost to you.
For a brush of this price, I think a 3 year warranty is pretty impressive.
During my testing, I have looked for possible weaknesses but found nothing of concern.
Superb, excellent, brilliant are all words that can be used to describe this brush.
Just go buy it, providing it is cheaper than the Oral-B Pro 3 3500.
The Pro 2 2500 has now been discontinued and isn’t as easy to source or as good value as it once was.
But, it is still a very good toothbrush.
Slim, comfortable in hand and providing a good clean there is little to dislike or complain about this brush.
It has all you need of an electric toothbrush and will do you proud.
- Height (without head) – 19.5cm
- Height (with head) – 23.5cm
- Width – 2.3cm
- Thickness – 2.9cm
- Weight (without head) – 123g
- Weight (with head) – 129g
All are approximates