About Us

About Electric Teeth - 2020

Good oral health does not need to be complicated or expensive.

Despite this, choosing a new toothbrush or other dental care products has become complicated and expensive.  

Electric Teeth is a free resource that helps you take better care of your teeth and oral health.

We assist you in selecting the right dental product, be it a toothbrush or toothpaste.

We help you to understand common dental health issues like tooth decay or gum disease.

We explain all the things you would like to know about routine dental treatments, such as what they involve and what they cost.

We demonstrate how good oral health does not need to be complicated or expensive.


Meet The Team

Dr Chhaya Chauhan

In-house dentist (GDC: 83940)

BDS (Lond), MJDF RCS (Lond), Cert. PCOS RSC (Lond), Cert Ortho (Warwick)

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Chhaya is a general family dentist based in Essex. She graduated from Barts and The London school of Medicine and Dentistry in 2004 and completed her vocational training year in Peterborough. Since graduating she has completed her diploma exams and was awarded the MJDF from the prestigious Royal College of Surgeons in London.

Amongst other courses, she has completed the Christopher Orr years certificate for Cosmetic and Restorative dentistry, and is a dental phobia certified dentist. 

In her spare time Chhaya enjoys making full use of Meerkat Movies, eating out and going to the gym. 


Dr Gemma Wheeler

In-house dentist (GDC: 259369)

BDS (Hons)

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Gemma qualified from Cardiff University School of Dentistry in 2015.

She went on to complete her Foundation Training and a further two years in the Armed Forces, primarily based around Wiltshire.

She now works in mixed NHS and Private practice in South Wales. 

When she is not working, Gemma likes to get out and enjoy the fresh air and beautiful coastline of South Wales with her partner and Dogue-de-Bordeaux, Bombay.


Jon Love

Co-Founder
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Jon is our chief product reviewer and content specialist.

He graduated in Business Management but has since gone on to work in several tech-related roles, fuelled by his passion for gadgets.

Jon thoroughly uses and tests all of the products we review here at Electric Teeth so that he can give reliable and insightful buying advice. This comes in both written and video form — you’ll encounter him on most pages throughout the site and on our YouTube channel. Outside of work, Jon likes spending time with his family and walking his dog in the Dorset countryside.


Chris Ward

Co-Founder
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Chris is in charge of keeping the Electric Teeth website running smoothly and developing new features.

He also researches, writes and co-authors some of our informational content. 

Away from the computer Chris likes to travel, play various versions of Mario Kart, and watch Jurassic Park. 


Recognition & Awards

In 2020 Electric Teeth was selected as the winner in the Best Use of Marketing & Social Media at the FMC Dental Industry Awards.

In 2019 Electric Teeth was highly commended in the Website Of The Year category at the FMC Dental Industry Awards, and also nominated as a finalist for Innovation Of The Year.

We have created a short video about the award here.

Dental Industry Awards 2020 Winner
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Media / Press Coverage

Thanks to our toothbrush expertise, Electric Teeth have been featured in national newspaper publications, including The Financial Times and The Mail Online.

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The quest for a better toothbrush

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How to choose an electric toothbrush — without overspending on costly extras

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Technology v time’s arrow (behind paywall)


How Electric Teeth Started

In 2014 I, Jon, decided to buy a new electric toothbrush.  I quickly discovered how complicated the process of choosing a new toothbrush had become.

I shared my frustration with my colleague and friend Chris. We didn’t understand why the process was not simpler.

Therefore, in 2015 we founded Electric Teeth, in an attempt to ensure others did not have to go through the same time-intensive and confusing process.

We are passionate individuals.

We want genuine, honest, and unbiased opinions.

We seek accurate information and the answers to questions that may not be asked elsewhere.

This, therefore, is our focus in everything we do and create at Electric Teeth.

We do away with fluffy marketing-speak and cut to the core.  

We tell you our true thoughts on products. Are they any good, how much do they cost to own and ultimately, are they right for you.

Several years on we still help people select the best toothbrush for them.  We have completed hundreds of reviews on toothbrushes and associated accessories.

The site and the team have naturally evolved.  

With practicing dental professionals now on the team we also offer information on a whole variety of dental health topics.

We don’t over complicate the topic.  We don’t promote the expensive options (unless justifiable).

We remain 100% independent. 

You have and will always be the key priority for us.  We are here to serve you in any way that we can so that we can all enjoy better standards of oral health.

Jon & Chris


What Our Readers Say

We love hearing from readers — here are some of the reviews people have been kind enough to leave about us. If you’d like to leave a review, please do so on our Facebook Page, on TrustPilot, or leave a comment below.

Just to say that your web site is really helpful and informative in re selecting my new Oral B replacement – Terry Clarke

I have just discovered your website and Youtube channel, and they are really helping me out – Rui Almeida

Thanks so much for taking the time to give me the numbers I needed. If not for your review, I would have had so much trouble succeeding with this. – Gillian Sanders

It’s really good what you do! Very helpful! – Vlad

Thank you you have been very helpful love your reviews – Susan


Useful Links

The following are links to our social media channels and places we can be contacted.

Contact Us: https://www.electricteeth.com/uk/contact/

YouTube: https://www.youtube.com/electricteethvideos

Instagram: http://instagram.com/electricteeth

Twitter: http://www.twitter.com/_electricteeth

Facebook: http://www.facebook.com/electricteethuk


Company Ethics

‘Our content will always remain independent and impartial.’

Let’s be honest, it costs money to create and maintain a website.  

There are bills to be paid.

We have families and pets that require food and shelter, and occasionally we would like to have some money to enjoy some life experiences.

But, we wish to remain independent and we want the content we create to be free for you and others to use.

Oral care does not need to be expensive, and we have no intention to add to this cost.

We, therefore, make this promise:

‘Our content will always remain independent and impartial.’

We started the site with our own money and have received no external funding to grow the site to where it is today.

All content we create is our own choice and is not directly influenced by any persons, companies or brands outside of Electric Teeth.  

We will never accept payment to create a piece of content.

We may communicate with companies about their products and services to help us bring you the information you desire.  This can include asking questions about what they offer as well as being sent press releases and supporting information.

No person, company or brand sees the conclusions, rating or outcome of any content before it is published to the site for all to see.  You see it as soon as they do.

We retain full creative control over all content.  

How we generate income

To achieve our promise of independence and impartiality, it is necessary to generate income or revenue.

None of the methods we use for monetisation cost you anything or alter the service we offer at Electric Teeth.

There are 2 primary methods for this.

  1. Affiliate commission

This is the primary source for our income.

Within content, notably product reviews and comparisons, there will likely be links to online stores that stock and sell the product in question.  

These links will often have a special piece of code attached to them.  This code tells the seller’s system that you have come via Electric Teeth.

We are an ‘affiliate’ for that company, because for every sale made, Electric Teeth will earn a small affiliate commission.  This could be a fixed price or a percentage of the total order value. The arrangements do vary between companies.

No affiliate link will ever increase the price you pay.  We receive a part of the seller’s profit.  

You always have the right to buy from a seller without using our affiliate link.

  1. Adverts

Adverts can come in a number of forms.

We do not allow reviews, comparisons or any individual piece of content on our website to be funded or sponsored by a brand. 

Ratings or conclusions of reviews or comparisons are not influenced by a person, company or brand outside of Electric Teeth.

We do not accept or negotiate any direct advertising with companies or brands.

You would not for example see an advert on our site for an Oral-B or Philips Sonicare product that we have arranged with them directly.

The only adverts you will encounter (if at all) are what are known as banner or display adverts. 

These are usually images that are positioned at the left or right side of the website and on occasions in the centre of the content.

These adverts are automatically generated based on the cookies and privacy policy that you agree to.

We use a third party service to supply and display these adverts.

We gain a small fee for each time an advert is shown, and an additional fee every time an advert is clicked.

We have limited control over the adverts that are shown.  We monitor adverts as best as we can and will try to eliminate those we do not feel are appropriate.  However, the complex and dynamic nature of adverts means we will not always see the same adverts as you.

There are a number of other monetisation methods that websites similar to ours may use.  We do not use them, but they can include:

  • Sponsored posts/articles
    • This involves being paid a fee by a person, brand or company to create a piece of content.  This content will usually promote a particular message or product in exchange.  This content might be on the website or social media channels.
  • Selling your data
    • This involves passing on valuable information to other people or companies in exchange for a fee.  A common instance is your email address.  For example, you may sign up to receive information, but your email address is passed to another company in exchange for a financial reward.

We DO NOT partake in any of these activities.  We will always do whatever we can to remain independent and impartial.

It is necessary for some anonymous data to be shared with other companies to enable our site to function, but we are not ‘selling’ your data. Please consult our earnings and privacy policy for more information.

Written content – opinions, recommendations and star ratings

By the very nature of the content we create, recommendations and opinions will be given.

We endeavour to remain unbiased in these opinions.

We have a number of criteria we aim to measure and test products by, all with you, the end user, in mind.

When highlighting positives or negatives about products and services, we do so with reasons to justify this viewpoint.

Not all will agree with our content and opinions.  We acknowledge that there may well be a ‘better’ or alternative solution in particular circumstances.

Our goal is to provide fair, justified and reasoned conclusions and comments.  However, it must be accepted that we are human.  From time to time, mistakes or errors will be made and the experiences of one writer may vary to another, influencing the conclusion slightly.

Our star ratings within reviews are a reflection of our overall opinion of a product or service and should be taken as such; they are a means of expressing an opinion at a glance.

We use our own framework for concluding star ratings and always try to be as fair as possible, taking into account our research and hands-on testing.

Naturally, such decision-making frameworks are not perfect, and as mentioned, they are opinion-based.

Therefore we urge you to use our star-rating as only part of your overall assessment when making a buying decision. We also welcome any comments you may have, and actively respond to and maintain comments sections on all posts.

Review products/samples

With very rare exceptions, all the products used to create content such as reviews and comparisons are purchased by Electric Teeth.

In the interest of being able to remain independent, we go to great lengths and expense to purchase products instead of receiving free samples. 

We wish to test and review products from the consumer’s perspective.  This includes paying the retail price.

In some instances we may accept a sample if it allows for us to create content we would otherwise not have been able to do.  

We will also accept if it allows us to create the content sooner (before a product is on sale) or to a higher standard.  

In every situation we will look to purchase our own unit as soon as is feasible.

Where a sample product is provided, and not purchased, this will be disclosed.

While some companies do not request review samples be returned, all are considered the property of the manufacturer and are available for recall at any time.

Certain low-value exceptions exist, such as consumables and accessories. These are retained for reference or given away.

The provision of a sample product does not give the person, brand or company any control over our content.

YouTube/Twitter/Facebook/Instagram

No content produced or added to these social media platforms contains any sponsored or promotional content. 

The way in which we manage these is the same as the Electric Teeth website.

Adverts can appear on these platforms.

The vast majority of these adverts are inserted by the platforms themselves.  Advertising space is sold to other companies using an auction style arrangement. .  It is the platforms that gain revenue from you seeing or clicking that advert.

The exception is YouTube. Where adverts are overlaid on video content or around the video itself, Electric Teeth will receive a small fee for it to be displayed and a fee should it be clicked.

These adverts are selected by Google’s AdSense platform.  Aside from occasionally disallowing certain content categories (such as political ads), Electric Teeth has no input into those advertisements or affiliation with the companies that produce them. This can mean adverts for products or services we do not agree with may be shown.

Events, travel and lodging

Every effort is made to minimise the amount of travel required, in the interest of efficiency, cost and the environment.

Preference will be given to calls, email exchange and online demonstrations in preference to face to face events.

In instances where it is necessary to travel we will always look at the most efficient and effective routes of travel. 

As much cost as is possible will be covered by Electric Teeth, but in some instances travel costs may be covered by companies other than Electric Teeth.  This external funding has no bearing on the amount or extent of coverage we provide. That is an editorial decision based on the interest we believe it will have with our audience.

Office/production

Electric Teeth does not own or partake in any long term rent of any office space.

The team work from their own home offices/buildings that are funded personally.

Direct costs such as the computers, tools and camera equipment that are necessary to produce such content will be paid for by Electric Teeth.

In some instances office/conference space will be hired for a short period (usually daily) to enable certain activities to be completed.

Investments

We do not hold any investments or financial interest in the brands whose products we cover. 

Caveats and changes to this policy

This ethics policy will never be perfect.  We have tried to think of and include all instances where our ethics come into play.

We caveat this by acknowledging that there may be the odd exception that has been missed.  In this instance we will operate by the spirit of the ethics we have explained.

We have no intention to change this policy but the internet and the world around us is always changing and it can be necessary to adapt.

We will limit these changes and expect the only changes to be to the methods through which we generate income.

We will always put your data/privacy as well as honesty and impartiality at the forefront of whatever we do.

Jon and Chris

If you have any questions, comments or criticisms, please do get in contact with us.

Environmental statement

Currently, dentistry is an industry that creates a significant amount of pollution. We would like to be part of the journey to change this. 

In surgery, many products can only be used once for health and safety reasons and are made of materials that are difficult or impossible to recycle, such as plastic. 

Many consumer products are also plastic-based and have a relatively short life span. There is also the issue of e-waste from electronic products. 

However, some eco-friendly alternatives already exist and new products and technologies are continually emerging. 

Our in-house dentist Dr. Gemma Wheeler has already created an eco-dentistry guide for the UK, explaining how dental surgeries can improve their environmental footprint. 

Here at Electric Teeth we are committed to providing transparent information so we will endeavour to update our existing pages with honest information about the ecological impact of products, and take this into account when reviewing new products. 

We are committed to testing and promoting eco-friendly alternatives wherever possible. But, we also want to make sure they are actually sustainable. 

There is an increasing amount of ‘greenwashing’ and misleading data around eco alternatives and as such some of our recommendations are not as eco as we would like them to be because we are conducting thorough research to provide information on the most practical and sustainable solutions. 
If you have any experience in sustainable dentistry or if you are an expert on sustainable dental products, we would love it if you could get in touch.

Leave a comment or question

101 thoughts on “About Us”

  1. Hi! I just bought an Oral-B Oxyjet cleaning system but I am disappointed by the poor stength of the water jet. I have already had another cleaning system in the past and I remember that he strong jet allowed me not to use any toothpicks and interdental bushes or floss. I would like to know if there is any other product that you would recommend and that would fit my expectations, and in case there is, if it would be possible to exchange the Oxyjet for the other product within the 30-days Test Drive?

    Reply
    • Hi Valentine.

      I am not aware of it being possible to exchange the Oxyjet under the 30 day test drive programme. It may well be worth reaching out to Oral-B to ask, but I suspect it will be a no.

      My recommendation would be a Waterpik unit. Oral-B’s alternatives are just not as good in my opinion. The WP-660 from Waterpik would be my suggestion. It is the top pick in our best water flossers article.

      Reply
      • Thank you very much for your reply and recommendation. Indeed, the information abour the 30-day test drive programme is mentionned on the package of the product I bought, this is how I got to know about that programme.

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  2. Hi. I just wanted to let you guys know that you guys are the best reviewer I’ve seen for toothbrushes. I’ve watched your videos on how to choose electric toothbrushes and I find them very informative and helpful, unlike other review videos. Not only are your videos helpful, I’ve noticed that you guys also reply to the comments. Keep up the good work!

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  3. Hello. Would it be ok to use children replacable brush head on sensitive mode with a genious 8 for a 3 year old kid? Is it really necessary to buy stages power? Seems like they have similar rotations and I guess 2D function comes from the replacable head, compared to 3D on regular adult replacable heads like cross action.

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    • Hi Chris. It ‘should’ be fine.

      I am sure you will do, but just monitor your child’s reaction, making sure they are comfortable and ok with the speed and sensation of the clean.

      Reply
  4. Having used both Philips Sonicare Protective Clean 4300 and Oral B Pro 2000 I am looking for a better electric toothbrush that will be gentle on gums. My dentist says I have gum recession due to aggressive brushing, and, even though it takes me 4 minutes to get round all my teeth, I’m still getting plaque. Price is not an issue. So I have a few questions: (1) Which models are gentle on gums but remove plaque effectively? (2) Is the Sonicare brushing motion less effective at removing plaque? (3) Are the more advanced Oral B brushes as noisy as the Pro 2000? (4) Do all Oral B brushes charge on the same basic charger? (5) What cleaning mode is best for gum recession? (6) Is brushing for 4 minutes instead of two harmful? (7) Do you have to use your phone with a smart electric toothbrush (I don’t want to bring my phone into the bathroom).

    Reply
    • Hi Christina.

      Thanks for the question.

      I am not sure if you have owned the older Pro 2000 or the newer Pro 2 2000? The newer Pro 2 2000 is one of the most recommended models because of the value for money it offers and the features it offers for that price.

      The Pro 2 2000 offers a daily clean and sensitive mode. Paired with a Oral-B Sensi UltraThin brush head, this should make for an effective device for gentle cleaning.

      You may actually find the Pro 2 2500 (basically identical to the Pro 2 2000) is better value.

      In direct response to your questions.

      1) I would argue both brands are gentle and can remove plaque from the teeth and gums. Particularly, when you have a sensitive brush head attached. Oral-B models tend to offer a ‘sensitive’ cleaning mode on more cost effective models like the Pro 2 2000.
      2) No Sonicare is not more effective. If anything it is Oral-B that is more effective. However, ultimately more clinical studies are required, but either, used correctly are very good.
      3) Yes, the more advanced models are as noisy as the Pro 2000. The exception being the new Oral-B iO, which is quieter. This is a top of the line model.
      4) Yes, with the exception of the new Oral-B iO.
      5) Sensitive cleaning mode or gum care/health mode is usually best as it is gentle but effective.
      6) Yes, potentially. Realistically you only normally need to brush for 2 minutes twice a day, unless advised otherwise.
      7) No you do not have to use your phone with a smart toothbursh.

      I do hope this information helps. I am happy to explain further if needs be.

      However, I mist stress, that situations can be different and it is best to take advice from your dentist based on your personal circumstances.

      Reply
  5. I have just found your site while trying to find out if “Max Spicer” is really a “famous British dentist”, or if he exists at all. I see you had the same success as me. I was less than amazed to find you were unimpressed by his alleged invention.

    So, the good thing is that that dreadful ad led me to your excellent site.

    On the subject of the Panasonic water flosser, I have owned two of theses and my experience is the much the same as yours, the biggest problem being the short service life of the NiMH cells. However, you might not be aware that Lidl periodically offer a very similar product at a very good price, branded Nevadent – the current version has an lithium battery and a reservoir with a capacity of about 120ml.

    Reply
    • Mike.

      I am pleased to read that you have found us and I praise you for your skepticism around the illusive ‘Dr Max Spicer’ who has created a product so great he wishes not to appear in his own promotional videos to talk about this ingenious new product!! 🙄

      Thanks for the heads up about Nevadent, I have come across these products before and they do represent good value.

      I have strategically chosen not to review and or recommend these products on the basis of availability. The Lidl middle aisle can be a bit of a mixed bag and sourcing replacement parts, notably for their electric toothbrushes can be a challenge. Whilst I can’t knock the apparent value they offer, that value can easily be lost when basic consumables are impossible to source.

      A water flosser does not have quite the same issue, but replacement nozzles can be nice to have.

      You have been pleased with your Nevadent water flosser?

      Reply
  6. I am really impressed by your commitment to dental health and your helpful articles that Ive read at length.
    I’m trying to buy a cordless water flosser…I’ve used one for decades successfully and my last was an Ovanni hand held…they don’t seem to be available any more.
    What I liked about it was that it was powerful…and so the psi is what I always look for when replacing.
    I’m finding that specifications on psi are not often stated on any model and so hard to find a powerful cordless that will deliver approx. 1000psi.
    Are you aware of one such?
    I would be so grateful for your help…its a mine field out there!
    Warmest regards,
    Rhonda

    Reply
  7. Hello

    The Philips Sonicare comes with different modes – cleaning, whitening, polish…. etc. Personally, I do not see why there is a need for them. Although the speed / power of them are different, they seem to do the same job anyway – cleaning. Perhaps just strong, average, gentle makes more sense? Will polish actually polishes, will whitening really whitens? Any comment, please?

    Regards

    Reply
    • Tom.

      In short, there isn’t much need for them. A single cleaning mode is perfectly fine.

      What difference/benefit any particular mode will make over the standard clean mode is negligible.

      A whitening mode, with a whitening brush head, may deliver better results, but it would be very hard to say specifically as everyone teeth are different.

      For the majority, a single regular mode will do much of the same job.

      Reply
  8. I have very tight packed teeth so only use Oral B Satin tape/floss. Are there any other thin floss on the market, as any other I have bought have not been thin enough. Hopefully you can respond on here, I will be checking!

    I also have a budget sonicare so was wondering why the metal prong is curved rather than straight on the more expensive models?

    Reply
    • Hi Phil.

      I too have tightly packed teeth and use frequently Oral-B Satin tape. I can’t use interdental brushes, as they don’t really fit.

      Some other floss can be tight as the thickness does vary, but generally most string flosses I use fit between my teeth and into the interdental spaces. I have not compiled a list of particularly thin or alternatively particularly thick floss to really be able to give you a conclusive answer I am afraid. Like I say the majority work, even if some require a little more effort to move between the teeth.

      If the Oral-B satin tape works, perhaps stick with it?!

      I also use a Philips Sonicare Airfloss, which I enjoy and the benefit with this, is that you don’t need to get in between the teeth manually.

      In reference to your question about the curved rather than straight metal prong…I don’t know why this exists. I have not asked Sonicare directly. There may well be a reason, but as the regular Sonicare brush hends fit I have not really questioned it any further if I am honest. It does not appear to make a performance difference. That said, this curvy prong is really only seen on the entry level models normally.

      Reply
    • The short answer is no.

      However, it is not quite that simple.

      There are many different studies, that each conclude different results. Some suggest sonic are better, whilst others suggest oscillating-rotating.

      There is slightly more data from what I have seen to suggest that oscillating-rotating is better.

      Clinical studies are one thing, real world use is another.

      In use, both are really as good as each other for most people.

      More important than a particular brushing technology, is the brushing technique and actually brushing twice a day for 2 minutes.

      Reply
  9. This is a detailed and informative site. I have recently had my lower premolar extracted and would like to replace it using mini implant but have great difficulty finding a dentist in Edinburgh who carry out this procedure. Would you have this information that you can share with me?

    Reply
    • Hi.

      It would normally be up to the dentist to advise if a mini or traditional standard implant would be suitable.

      I cannot recommend first hand a particular dentist, however a good place to start is to look for a registered dentist who is specially trained in dental implants. Known as a prosthodontist, you can search the General Dental Council’s website and find one close to you in Edinburgh.

      Head to: https://olr.gdc-uk.org/SearchRegister select prosthodontist from the list and enter your city name and the results will then be returned.

      From there you can then do a web search for each dentist and find out more about them and make contact that way.

      Reply
  10. Hey guy what’s up which is a better more powerful cleaner the top-of-the-line Oral-B or the top of the line Philips 9700 Sonicare diamondclean

    Reply
    • Kaled.

      ‘Technically’ if you looked at clinical studies then the Oral-B wins.

      However, it is not that simple as clinical studies and day to day use are a bit different.

      In short both are excellent and you should pick which brush suits your required features and budget more than worrying quite so much about the cleaning capability.

      For what it is worth, I think the DiamondClean from Sonicare is a better all round product, but the downside is the price.

      Reply
  11. Hello Jon!

    Just commenting to say I really enjoy your website and videos! I stumbled upon both while doing some intense research for a new electric toothbrush. There is so much out there…your content has certainly helped in my search. You struck me as an honest, hard working guy with an honest channel. No foolishness or tricks! Just content focused on providing accurate info and objective reviews on all things teeth. Your efforts are much appreciated! Please keep up the fantastic work.

    Reply
  12. Hi gang and thanks for a fantastic website. I have periodontitis and am looking for a water flosser to help clean some deep pockets. I haven’t read every single review but from a quick skim I get the impression that I should be looking for a mains powered unit with a big tank rather than a small handheld rechargeable. Is that a fair summary? Thanks again for any help you can offer.

    Reply
    • Hi Arthur.

      Thanks for the comment and the feedback.

      You have got it.

      The mains powered units are bigger. This gives you more time to complete the flossing correctly, with less need to refill the tank.

      They also have more pressure settings and have handles that you can control with more ease.

      If you need any further assistance, just let me know.

      Reply
    • Hi Jane.

      We do not have a dental practice ourselves here at Electric Teeth.

      We just write about dental health topics.

      Gemma and Chhaya our in house dentists do work within practices in Wales and in Essex, England.

      With implants you will need to go to a specialist implantologist. Where are you located, we may be able to recommend a local professional.

      Reply
  13. Hi. I bought an Oral B brush after my Sonicare charger packed up. My concern with it is it’s impossible to rinse out the internal mechanism in the brush head properly so after a month, black “gunk” builds up inside it which I am concerned might be a breeding ground for bacteria. If you take a mouthful of water and blow it through the base of the brush you’ll see the black debris flushing out the drain holes near the brush head. I’ve tried soaking the brushes regularly but to no avail. Have you found this and if so, do you have any thoughts on it?
    Thank you.

    Reply
    • Hi Dave,

      It is possible that bacteria can build up inside the brush head, but a quick rinse after use and giving the head time to try is normally good enough to get rid of this.

      Even a bit of buildup poses no real threat that I am aware of.

      Reply
  14. Hi,
    I’ve noticed that Oral-B have introduced a Teen model, in essence it appears to be the same as the 4000N, apart from the funky design. As far as i can tell the both toothbrushes have the same Oscillation and Pulsations per minute and are Bluetooth enabled, with 3 cleaning modes. The big difference is the price with the Teen model significantly cheaper. Can you confirm my findings?

    Reply
    • Hi Paul.

      Thanks for the comment.

      The Oral-B Teen is a model I have not yet gone hands on with, but I am more than happy to help answer your query.

      I do agree with your findings. 2 other differences are that the Smart 4 4000 comes with a brush head stand, the Oral-B Teen does not.

      The Smart 4 4000 will come with either 2 x CrossAction or 1 x 3D White and 1 x CrossAction brush head, whereas the Teen comes with 1 x Ortho and 1 x Sensi UltraThin brush head.

      If you have any other queries, please let me know.

      Reply
      • Thanks for the reply Jon,
        It’s currently £35 at Amazon (Was £30 a couple of days ago), seems a bargain and a possible contender for your best buy?
        Congratulations on producing an outstanding site and top dental / oral resource.

        Reply
        • Thanks Paul.

          Ahh prices do always change and I think it may have been higher still previously.

          Certainly a possible contender. The design and lack of in box accessories. Ay put some off, but will certainly be strongly considered.

          I have now purchased this myself to complete a full review in the new year.

          Reply
  15. Hello Jon, Thank you for taking the trouble to produce the very clear and valuable guides. I have worn upper dentures for decades. I had three made by going directly to a dental lab. I was able to see the types of tooth and discuss exactly what I wanted with the technician. This dental lab closed. More recently I asked a dentist to get a new denture made and this proved unsatisfactory due to failures in communication and the dentist not taking the time to get it right. My question is whether I can go directly to another dental lab for a new denture. Dentists frown on this because they want to keep the business but my experience was that going through a dentist didn’t work.

    Reply
    • Hi Lewis,

      Thanks for the comment.

      I do believe it is likely that you can go through directly to a lab, however, most are set up to deal with dental practices rather than consumers directly.

      Therefore finding a lab that works direct with the public and can offer the standard of service required is tricky and not something I can advise on.

      I can’t speak on behalf of your dentist, but really it should be in their interest to get it right. Presumably you have spoken to the dentist to get this resolved? I am guessing the resolution has not been satisfactory.

      Reply
  16. I am thinking of buying one electrical toothbrush for me and one for my boyfriend. Reading your blog made me have a clue about what I want and need.

    Reply
  17. Hello. I am a bit confused with my model. I just got the ORAL B PRO 4000 Smartseries cross action with a cross action and a sensitive brush included. From what I understand there are only three modes of cleaning on this model. Daily, gum and sensitive. Now if I would buy a 3d white brush what mode of brushing would you suggest since my model doesn’t have the whitening function? Thank you for your answer in advance.

    Reply
    • Hi Zizay,

      Thanks for the comment.

      If you have the Oral-B Pro 4000 (most likely a Blue and White brush handle) and not the Oral-B Smart 4 4000 (all White colour), then there are 4 modes available on the brush.

      These modes are Daily Clean, Gum Care, Whitening and Sensitive.

      You can check the number of modes, by turning the brush on, then pressing the power button multiple times to go through the different modes.

      Assuming you have the Pro 4000, then the 3D White brush head is best used with the Whitening cleaning mode.

      Failing that use with any mode, but best results will comes with the standard Daily Clean mode (the first mode available on the brush, after switch on).

      I hope that helps.

      Reply
  18. I’ve bought an expensive new bathroom cabinet from an upmarket bathroom shop. It’s made in Germany for the UK market and inside the door it has a 2pin German socket with a sticker “shavers only”.
    The UK shaver plug on my Oral B charger won’t fit into this socket as the pins are a slightly different distance apart to the German socket. If I buy the EU charger from you I think it should fit the German socket in the cabinet but will it work properly in the UK?
    Many thanks for your advice.

    Reply
    • Hi Isabel,

      From what you say, if you buy the Braun D20 European Charger it should work fine and charge your toothbrush.

      To be clear, we do not make or sell the products ourselves, we just write about these things.😊

      Shavers.co.uk is a reliable place to buy from, but at the time of writing, they are out of stock.

      Reply
  19. Hi I want to say a big THANK YOU for your articles as I cannot find this information anywhere else on the web!

    I have an Oral B 2000 which I ordered from Amazon but nothing happened when I put it on the charger so I thought it was faulty and asked for a refund

    I had thrown the packaging away so I was only offered a partial refund but I decided to give it one last try and I still do not know if it will work

    It was flashing red but flashing in a weird way not a strong way but now it is just a red light not flashing so I have left it on there and will leave it for 24 hours to see if it does fully charge or not

    My Oral B 3000 just flashes green as soon as it is put on the charger but it seemed like the 2000 was not charging , not doing anything so I am going to at least give it a try in case the red light just means the battery is fully drained right now? Possibly will a green light then turn on when charged? I don’t know as have never used a 2000 before or any toothbrush which showed this faint red light only when placed on the charger and when on the charger it came with it does NOTHING no lights on at all which makes me think it is actually faulty?

    I am not fully sure but I will give it a best go on the different charger stand which charges my 3000 and if I can get it to work fully and properly then I will send back the sellers refund but it does seem odd it does nothing at all when placed on the charger it came with or is this common as I read on your site that some toothbrushes take time to show ANY light at all?

    I nearly threw it away!! Lol

    Reply
    • Hi Carole.

      Thanks for the comment.

      I would leave it on charge overnight and see what happens. When the battery is completely flat it can take at least 30 minutes to get the most minimal charge into the brush, before the light starts flashing.

      If it has not charged up over night nor works after putting it on the charging stand of the Pro 3000 for a few hours, there is probably a fault with it. If you have only just bought it, best to return it to the seller. Alternatively is can probably be repaired under its warranty.

      Reply
    • H Stefan,

      Sure thing.

      The newer, Smart 4 4000 has a Lithium-Ion (Li-Ion) battery rather than a Nickel Metal Hydride (NiMH) which more than doubles the usage time from 7 to 16 days.

      The Smart 4 4000 comes with a White grip on the handle compared to the Dark Blue grip on the SmartSeries.

      The Smart 4 4000 comes with 2 brush heads (2 x CrossAction or 2 x SensiClean) compared to the 3 (CrossAction, Sensitive & 3D White) with the SmartSeries.

      The Smart 4 4000 comes with 3 cleaning modes (Daily Clean, Sensitive and Whitening) compared to the 4 with the SmartSeries. It loses the Gum Care mode.

      The Smart 4 4000 comes with a brush head stand for up to 2 brush heads compared to the storage compartment for up to 4 brush heads provided with the SmartSeries.

      The Smart 4 4000 has a more powerful motor offering up to 9,900 oscillations and 45,000 pulsations compared to 8,000 and 40,000.

      Here is a link to the Smart 4 4000 review too: https://www.electricteeth.com/uk/oral-b-smart-4-4000-review/

      I hope this helps.

      Reply
  20. Hi,

    Could you let me know what the difference is between the Oral B smart 6 6000 and the Genius 8000.
    I cannot see any difference they both look the same, have the same lithium ion battery, same brushing modes and same led smart ring.
    All I can see is the box contents is different With the Genius 8000 having a smart phone holder and a different charging station, if that is all is it actually worth the extra money?

    Thanks

    Reply
    • Hi Joe,

      Thanks for the comment. I can certainly let you know the differences between the Smart 6 6000 and the Genius 8000 from Oral-B.

      They are very similar, but slight differences.

      – The Smart 6 6000 comes with a stand for your smartphone, to sit it at an ideal viewing angle on a worktop.
      – The Genius 8000 comes with a suction cup smartphone holder to mount your phone in.
      – The Genius 8000 has ‘position detection’ technology, which makes it more accurate at tracking the position of the brush in your mouth and the overall clean (it uses the front facing camera of a smartphone to do this).
      – The Smart 6 6000 comes with a brush head stand, compared to the tray with the 8000. They hold 2 or 4 heads respectively.
      – Our hands on testing would suggest the battery life on the Smart 6 6000 is better at over 2 weeks, compared to the 12 days of the Genius 8000. However, it appears they may have increased/improved the battery in the 8000 since we tested it last year.

      What you value and whether it is worth the extra spend is personal opinion.

      At the time of this reply, there is about £15 difference. I would be inclined to say go for the Smart 6 6000.

      Reply
    • Hi Karen.

      I have not reviewed these brush heads.

      Recyclable/more environmentally friendly products are on my list of products to cover in the future.

      I have not come across these before.

      Having had a quick look I am not entirely sure how they are recyclable. There is not a lot of information on what they are made of.

      Some plastics can be recycled, but some local councils and recycling centres do not recycle certain types.

      Reply
      • Thanks for your reply, Jon.
        I look forward to your future write up on recyclable and environmentally friendly products.
        ?

        Reply
  21. Hello John,

    Thanks for what you guys are doing, that really help us a lot!
    Recently, I am thinking to buy a powered toothbrush for my kid, but someone said that’s not a good idea because kid are too young to use it, is that true?
    If so, why? Any proof?

    Mango

    Reply
  22. Do you know where I can get an extension lead to plug in the toothbrush into the shaver socket above the bathroom mirror as the lead the toothbrush comes from is too short [ or just a long lead ]
    thanks

    Reply
    • Hi Klaus.

      I am not aware of such a product and a quick bit of research does not really show any matching results. There are many comments/articles that raise some safety concerns.

      I would suggest consulting an electrician.

      Reply
  23. Are there any electric toothbrushes available that still have wall-mounted chargers? My Braun brush is no longer available.

    Reply
    • John. Thanks for the question, it is a good one. No, not that I can think of, not from the major brands anyway. However I have seen a few 3D printed models being made that give you something to sit the charger in and actually mount it to the wall. Would this be something you are interested in?

      Reply
  24. Hello,
    Recently bought Philips sonicare FlexCare platinum toothbrush but I was wondering if I could use Philips sonicare DiamondClean USB travel charger? Will it fit and will it charge?

    Can anyone test it and help me here please.

    Reply
    • Hi,

      I do not believe this will work.

      Sadly I do not have a FlexCare Platinum on hand to test in the case, but have tried many other Sonicare models in the case before as part of testing for articles on the site and no models other than the DiamondClean have fitted within the DiamondClean case.

      Sorry to be the bearer of bad news.

      Reply
  25. Hello! I have a question about my new Philips Sonicare Diamond Clean Smart 9300. Does it fit in the USB travelcharger case that comes with Philips diamond Clean whitout the smart teknologi?

    Reply
  26. Hi,
    Your website is very useful, BUT…

    I now want to unsubscribe from your email list and…

    YOUR UNSUBSCRIBE LIST DOES NOT APPEAR TO WORK.

    Please help.

    Reply
    • Apologies if you have had issues unsubscribing to the comments on this page. I have now made a change to our database and you should not continue to receive any email notifications.

      Reply
  27. Hi,
    I have just seen your explanation of the different Oral-B brush heads, and it was very helpful. However, some of the brushes had more than one hole at the back of the head.

    According to your Fake v Real video, real brushes should only have one hole at the back. Please would you clarify. Many thanks.

    Reply
    • Hi,

      This is a guide only. If they have multiple openings it is not necessarily a fake.

      Taken from our written guide:
      On the back of the original brush head, there is often one opening in the lower third of the plastic body. A copy or replica may have multiple openings, although originals have been known to have multiple openings.

      You can find more information here. Or let us know by reply if you have further questions.

      Reply
  28. Hi Jon, been reading your reviews not having used powered brushes before and still undecided for 2 reasons. First, there is now a newer version of the Oral B 3000 available with a longer lasting battery and carrying case, and noticed your review was from a couple of years ago so wondered if any ‘views’ had changed? Secondly can’t find any information about use with crowns following your link. Quite a few mentions of braces but not crowns, any advice please? Many thanks. Allan

    Reply
    • Hi Allan,

      Thanks for the comments. You are right to spot the new Pro 3 3000. As it happens we have had one arrive today at Electric Teeth HQ and will be testing. The difference is the improved battery life as you state and the travel case.

      My initial feeling would be, get the newer one for the sake of the case and the extra battery life. Ultimately not a lot has changed. But extra battery life is good and it makes it more comparable with the Sonicare alternatives, but still cheaper. You do lose out on the brush head stand with the new model.

      No issue using an electric brush on crowns at all :-).

      If you need further info, please let me know.

      Reply
  29. Hi

    I’m a bit baffled – I bought a Oral B Pro 650, good toothbrush, but having used the head that came with it I now can’t find a head that fits it. I thought that all Oral B heads were compatible with all their brushes – but the fitting on my toothbrush is not the same shape as the slot on the heads e.g. Precision Clean. Any ideas?

    Reply
    • Hi Gavin. Indeed all the brush heads are interchangeable with the brush handles, the Pro 650 included. The shape of the fitting on the head does normally look slightly different to the brush itself, but you should find its the same as the head that came with the brush. The precision clean should slide on pretty easily. Have you given it a go?

      You can see all the different brush heads here. If you need further info, be sure to let me know.

      Reply
  30. Dear Electric teeth,

    I have read and watched many of your reviews on the Philips Sonicare toothbrush, many thanks for them.
    I do have a question which I cannot seem to find an answer to, maybe you can help? I owned a Philips toothbrush back in 2012 one those elite models, it was HX5310. It was and still today is very very good, anyhow, I thought I’d try the newer model, easy clean HX6511. To my dismay, I found my older HX5310 toothbrush with the worn out brush heads ( e-series) to clean my teeth more superiorly than the newer HX6511 model with a new Proresults toothbrush head.
    How strange is that, I would have thought that the newer models would be just as strong in sonic vibrations as the older models. Hope someone can answer this for me,
    Many thanks

    Regards

    Reply
    • Hi Akash,

      I will try and help here if I can.

      From what you are saying, really it is the intensity of the clean that you are noticing to be different. You want a more powerful brush, but the new HX6511 does not feel as powerful as your older model?!

      How are you determining that the new one is not cleaning as well? Is this just your feeling post brushing?

      The strength of the vibration is not always the best gauge as to how ell it cleans. Often, yes the more power the faster the bristles move etc and the more plaque and bacteria can be dislodged etc. However there is more science with the motion of fluids around the teeth and gums that also comes into play too.

      Maybe you can provide a little more information on the above.

      Reply
    • Hi. Thank you for such an informative site. I have just purchased a oral b pro 2 2000n. This is wand model 3766. All marketing says this comes with two modes. Daily clean and gym care. However, the user manual states it’s daily clean and sensitive care. I have found this to be true. Yet it is not stated as such on any marketing

      Reply
      • Hi Niraj,

        I have checked the manual of the Pro 2 2000 I have and I can see what you mean about how it suggests Sensitive. However it does also state in brackets depending on model.

        The manual tends to apply to a wide range of brushes as per the front cover that says 1000-3000. Therefore I think the manual is just not particularly clear. If all the marketing suggests Gum Care its pretty fair to say this is the mode on the brush.

        Reply
        • Hi,
          I contacted Oral-b about this and they said that a some pro2 models shipped with the second mode being incorrect for the UK market.
          The two mode brushes should have gum care as their second mode but instead have the sensitive mode even though the user manual also says they should have sensitive mode. Its a shame their model revision is so confusing.

          Reply
          • oral-b have just confirmed that they’ve had their marketing wrong all along. the newer pro 2 brushes have daily clean and sensitive modes on their two mode brushes. I have sent you an email with more details but it appears that previous marketing information has been wrong

            Reply
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