An excellent toothbrush, but better value options exist
The Pro 2 2000 is a superb all round electric toothbrush.
It has the essential features that you would want, including a timer, pacer and pressure sensor. It doesn’t include lots of additional tech like premium models do. Instead, it is focused on offering a good quality clean at a reasonable price.
But, the newer Pro 3 3500 is typically a better value buy.
Pros
- Slim handled brush with good grip
- Small round brush head cleans the teeth well
- Dentist recommended features
Cons
- No cleaning mode icons/labels
| Preview | Product | Rating | Price | |
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Oral-B Pro 2 CrossAction Electric Toothbrush | 12,943 Reviews | £80.00 £42.99 | View on Amazon |
Better value alternatives
If you can buy the Pro 2 2000 at the right price, it is a solid choice. But, it has essentially been replaced by the Pro 3 3000 series.
Technically very similar, the main difference is the Pro 3 series has a more minimal handle design and lacks the large rubber grip that runs down the length of the Pro 2’s handle.
It is the Oral-B Pro 3 3500 would be my choice from that range as it comes with a useful travel case included in the box.
The Pro 3 3500 is affordable with the features you need. It is our number 1 choice for the best electric toothbrush.
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Oral-B Pro 3 - 3500 | 29,936 Reviews | £100.00 £44.99 | View on Amazon |
Design, usability, clean & general use
If you were to read our Oral-B Pro 2000 review, the model prior to this one, you will see we rated it quite highly.
In all honesty, this is not going to change, in fact, the brush has in many respects gotten better with a doubling of battery life.
From the moment you pull it out of the box, this is a smart looking brush, slim and stylish.
Just before I go into more detail on the brush itself, I just want to mention the packaging.
The outer box looks really nice, but there is very little information on it.
What I mean by this is that it shows a couple of the features being the battery life and the fact it has a timer and a round brush head, but it makes no mention of the brushes cleaning modes.
The back of the box is very sparse with just an image. Could Oral-B have not explained here what’s included!?
Maybe I just had different packaging on my brush and in time it will change; the brush is very new at the time of review. As a consumer, you are buying a bit blind unless you read reviews like this.
So, back to the brush handle itself then.
There are 2 parts to the brush, the handle that has all the clever bits of technology in and the detachable brush head.
Focusing on the handle, this is a sealed unit, which houses the battery inside, with the motor and the electronics to make the brush head move.
The handle is water resistant and can be rinsed under a tap and used in a shower. I would always advise on avoiding submerging the brush below water, for example in a bath.
The front of the brush is dominated by a rubber grip that runs the length of the handle. Subject to the version you look at buying, this will either be a dark blue, pink, black or white colour.
Providing an element of style as well as practical grip, this contrasts the rest of the high gloss white plastic body.
Positioned almost at the top of the handle is a power button that is white in colour with a blue power icon on it. It stands out against the blue rubber grip and has a nice resistance when pressed. Not too soft that it can be accidentally activated, but not too firm it is difficult to press.
Above and below this power button are contours in the rubber that drive the eye and the finger/thumb to it.
Press the button once to turn the brush on. You will then have the Daily Clean mode running. Press it again to change to the Sensitive mode. Once more will turn the brush off. Alternatively, you can press and hold the button for 2 seconds to turn it off.
A point to note here is that you have to turn the brush on then press the power button again to change the cleaning modes. There is no identification on the brush handle as to which mode is selected, so you need to remember if you want the sensitive mode to press the power button again.
As the first brush in the Oral-B range to offer an extra cleaning mode, if you have particularly sensitive gums, you might find the 2000S model better because of the softer brush head included.
If you would like to know more about how these cleaning modes differ you can find out more here.
The lower third of the brush handle has the Oral-B and Braun logo in white and then a battery and charging icon below them.
These icons are transparent and have an LED light behind them that illuminate at certain times.
Red will be the colour of the charging icon when power is low on the brush, whilst the battery icon will flash green when the brush is on charge.
Sadly neither icon gives any more feedback than this. It would be nice if you had a green light to suggest a good amount of remaining charge or yellow for less than 50% for example, but no such luck.
Even better would be a little LED display that showed the exact battery percentage (%).
With this said, the battery does last an impressive 16 days, so for most of us, it is not essential.
As I mentioned the sides of the Oral-B Pro 2000 rechargeable electric toothbrush are a gloss white plastic but not too slippery to the touch. The rear of the handle has a series of ridges that run from the top to about halfway down the handle. These act as gripping points for the hand and fingers when in use, these are particularly good if your hands are wet.
On the very bottom of the brush handle is a recess, into which the pin on the charging stand connects to. You can read more about this under the ‘Battery life’ section of this review.
Right at the top of the brush handle is a metal prong, this is what the brush head connects to and feeds the power from the brush motor.
One key feature I have not mentioned that is apparent on the handle is the pressure sensor.
Right at the top of the rear of the brush handle is a plastic panel that is a red/orange colour and sweeps down into the handle.
Behind this is an LED that lights up to produce a bright red light when too much pressure is detected during the brushing.
Applying too much pressure when brushing is a big issue and it causes more damage than you might think. A brush need only skim the surface of the tooth and gums.
The pressure sensor is designed to try and avoid this.
When activated, you may well notice the sound of the brush motor straining and slowing down in addition to the light. This is another mechanism the brush has to automatically reduce the power to save damaging your teeth and gums.
These things should signal to you to reduce that pressure.
Don’t worry if you activate it often, over time you will learn and avoid doing lasting damage to your teeth.
In the box of the unit on test here comes the most popular brush head, the CrossAction head. It is one of a range of heads, suitable for the Pro 2 2000. If you pick up the Pro 2 2000S model you will get a Sensi UltraThin brush head instead or if you buy the Oral-B Pro 2 2000W, you will get a 3D White brush head.
To fit or remove the brush head simply align the metal with the hole in the shaft of the brush head and push the two together until you hear and feel them clip into place.
Pull the two apart to release them.
The brush heads should be replaced every 3 months to avoid doing damage to the teeth and for hygiene reasons. It can be difficult to remember when you last changed or replaced the heads.
Thankfully the blue bristles you see on the head will fade over time. When they are a very pale blue or white, you need to replace the head.
All official Oral-B heads have these fading bristles. Other brands may not, so be aware of this.
The interchangeable nature of the brush heads does mean you could use other brands brush heads. However, the ‘best’ experience is with one of Oral-B’s own heads.
Find out how the brush heads differ by reading our Oral-B brush head comparison article.
All of the brush heads provide a good clean, in my opinion, the CrossAction is the best all-rounder. I really like the clean offered by Oral-B brushes.
The noise they make is louder than most of the competition, but the clean feels punchy and a little harsher than Sonicare or Colgate. It does not hurt or anything, but I tend to feel, even if it is only psychological, that my mouth is really clean after using the Pro 2 2000.
Oral-B claims 100% more plaque removal than a manual brush. Whilst this is hard to confirm or deny, you do definitely get a more consistent clean and studies have shown the benefits are present.
Both cleaning modes on this brush last for 2 minutes.
Hopefully, you know that the recommended brushing time is 2 minutes, 2 times a day.
If you didn’t or are guilty of not brushing for as long as you should, the Pro 2 2000 can help.
Built-in as standard is a 2 minute timer and quadpacer.
Imagine your mouth broken up into 4 sections. Upper right, upper left, lower right and lower left.
You should spend 30 seconds cleaning each section. The pacer helps you keep an even brushing time on these 4 sections.
At 30 second intervals, the brush will provide an audible warning via a slight pause in the brush motor to tell you to change quadrant. Once the 2 minutes are up 3 brief pauses in the brush motor will be heard and felt.
Brushing for the full 2 minutes is very important, but just as important if not more so is the right technique. Make sure you learn how to clean your teeth properly.
There are no other additions in the box.
It would be nice if there was an extra brush head or a travel case. Although not essential it would round the box contents off nicely in my opinion.
However, the Pro 2 2000 offers everything you need.
In the unlikely event something goes wrong, there is as standard a 24 month warranty is provided with the Pro 2 2000. This covers the battery too. Register the brush online and you get an extra 12 months at no extra cost, so 36 months or 3 years in total.
One final thing to be aware of is that there is a 30 day money back guarantee on offer from Oral-B. It is essentially like a trial, whereby you can buy and try the brush. Should you not like it you can return it for a refund. This is particularly useful if you are unsure whether an electric toothbrush is for you.
Summary of design, usability, clean & general use
- Slim and comfortable brush to hold and use
- Looks good
- 2 cleaning modes – daily clean and sensitive
- Need to switch the brush on to change cleaning modes
- 1 x CrossAction brush head included or 1 x Sensi Clean if the Pro 2 2000S is chosen
- Alternative brush heads available
- Built-in quad pacer and 2 minute timer tells you when to change quadrant and finish brushing
- 16 day battery life, but no percentage indicator for clear feedback of remaining power
- Water resistant and can be used in the shower
- A travel case or extra brush head would have been a nice addition
- 2 year warranty as standard, register online for a free additional year
- Money back guarantee option for 30 days
Battery life
As I explained in the introduction to this review, the Pro 2 2000 boasts an improved battery life and performance over the older generations.
Just 7 days use or 28 minutes of actual usage time was available from the last generation.
It was passable but given the competition were offering 2-3 weeks, it was not great.
However, things have gotten much better as a result of replacing an ageing battery type, known as Nickel Metal Hydride (NiMH) batteries with newer Lithium-Ion (Li-Ion).
The battery life if now 66 minutes which is equivalent to 16 days.
That is well over double the usage time.
The 16 days we measured is based on one user brushing twice a day for 2 minutes. So, if you tend to brush longer, you will get the same usage time, but it won’t last as many days.
The Oral-B Pro 2000 rechargeable electric toothbrush does not have a user removable battery, it is fixed inside the brush handle.
When you do need to charge the Pro 2 toothbrush, you can use the included charging stand.
Made of plastic, there is a prong on the top, on which the Pro 2 will sit to be recharged. This charger has a power cable that will typically connect to a power socket found in a bathroom. The 2 pin connector works on 220-240v and can be connected to a 3 pin UK socket with use of an adapter.
It usually takes up to 15 hours to recharge the brush fully. It is a relatively slow charge.
I tend to leave it on charge overnight.
When charging the battery charging icon flashes green.
When power is low the battery status icon will flash red and you will likely feel the decrease in brush power.
For those that are wondering, it is quite safe to leave the brush on the charging station/dock all the time, but do be aware this could reduce the batteries performance over the years, so to avoid degrading the battery be sure to run it down completely every now and again (once every 6 months) and then recharge it fully.
Considering the competition, Sonicare still outperforms the 2000 and Colgate’s 250+ with a 3 week (21 day) battery life, but it’s not as far ahead as it once was.
There has been no physical change in the brush from older models in terms of size, so it is good to see that Oral-B have managed to improve the battery life without affecting the design.
Summary of battery life
- Newer Lithium-Ion battery technology used
- 66 minutes of usage time or 16 days usage based on 2 cleans a day
- Can be left on the charger
- Takes up to 15 hours to charge fully
- A charger is included in the box
- Status icon flashes green when charging and red when the battery is low
- Works on 220-240 volts
- Competition still offer up to 3 weeks usage
Price & where to buy
I have included links to buying options here at the start of the review.
In the section below, I discuss the price more generally and in relation to similar products.
The Pro 2 2000 has a recommended retail price of £69.99.
You can normally get it for about 40% less than RRP, so selling prices are typically around £40 — we have included a live price comparison here that should highlight the best prices for the Oral-B Pro 2000.
The RRP is the same as the previous, now outdated model. However, I have noticed that the average selling price is about £5-10 higher than the older model.
You could pick up the Pro 2000 for around £30-35, but typically this is now about £40-45
Deals and offers will allow you to get it at a lower price I am sure, but I think this is reflective of the increased production costs that have been felt globally as well as the likely increased price of including a Lithium-Ion battery.
At £40 it is still a super value brush.
Prices will vary from store to store. Quite often online retailers will have the best price, but high street retailers like Superdrug and Boots regularly run promotions which result in much lower ticket prices.
I would suggest up to about £45 you could justify paying for this brush, unless you are personally happy you pay more.
Spend more than this and there are other choices out there, such as those I have identified.
Ultimately, pay a price you deem fair and are happy to pay.
This brush like every other requires replacement brush heads for each user every 3 months. Replacement heads can be purchased in packs of 4 and are priced on average between £11 and £14.
Using the average cost (based on one user) and ownership over 3 years (the same as the warranty period (if registered online)), the Pro 2 2000 will cost £74 or 7p per day to own.
This price does exclude the cost of water, toothpaste and electric to charge it. This price also works on some assumptions, but you get a rough idea.
You can bring the cost down further if you were to share it with other members of your household. All you need to invest in is extra brush heads.
It is also worth considering the Oral-B Pro 3 3500, as despite technically being the more premium product, it is often the same price as the Pro 2 2000.
Please note that all prices quoted are approximates and will vary based on location, supplier and time of purchase. These figures were correct at the time of writing and should not be relied upon as hard fact, but used as a guide during your decision process.
Summary of price & where to buy
- Recommended retail price of £69.99
- Generally available with 40% or more off RRP; circa £40.
- Live price comparison here.
- Works out at around 7p per day over 3 years
- Share brush handle with another user to extend the value
- Consider Oral-B Pro 3 3500
Reliability & long term use
To date, I have yet to have a toothbrush fail on me, but it can happen, these are technological products after all with moving parts.
You can be assured that Oral-B has a strict quality control process and given how popular a brand they are the failure rate is low.
Should the Oral-B Pro 2 toothbrush fail and the fault is as a result of parts or workmanship rather than user damage then it will be covered under the warranty.
The standard warranty or guarantee if you prefer runs for 2 years/24 months from the date of purchase.
Taking just 2 minutes to register your Pro 2 2000 via Oral-B’s website and you can get an extra years warranty at no cost to you.
For a brush of this price, I think a 3 year warranty is pretty impressive.
During my testing, I have looked for possible weaknesses. It is something we do when testing in any product.
The body of the 2000 comes from a long line of brushes that have been tried and tested and for the most part, Oral-B have managed to perfect the design and reliability.
Having personally spent a good couple of weeks with the Pro 2 2000N I can’t see any significant faults, issues or weaknesses in the brush.
Conclusion
One of our favourite electric toothbrushes just got better.
It might only have been an improvement in battery life, but in truth, it was overdue and Oral-B have managed to offer just 7 days battery life for too long. They were often saved by their price.
A slim profile that looks smart and feels good in the hand, the 2 2000 doesn’t try to challenge with innovations like premium models do, instead, it is focused on offering a good quality clean at a price.
A great choice for your first electric toothbrush, that said the Pro 3 3500 comes with a travel case and is often as good value as the 2000!
Size Guide
- Height (without head) – 19.5cm
- Height (with head) – 23.5cm
- Width – 2.3cm
- Thickness – 2.9cm
- Weight (without head) – 123g
- Weight (with head) – 129g
All are approximates
Noise
- 76dB
Thank you for the review.
I started using oral b vitality last year as my friend recommended using an electric toothbrush instead of manual ones.
Do you think that I should replace it for this one? Does the extra pulsation make a big different? (I’m currently working on brushing technique listed on the site).
Technically the Pro 2 series offers a bit of a better clean with the extra pulsations. However, I wouldn’t suggest at this stage it is necessary to upgrade just for this. I would focus on your brushing technique and master this first. Also make sure other parts of your oral care routine are good, like flossing. Upgrading isn’t going to make a significant difference to the cleaning results. Whilst the Vitality works, stick with it.
I would completely disagree here with the comments about Ni-MH compared with Li-ion batteries, i.e. if you want long life of product. Li-ion have a much shorter shelf and usage life, which is the expense for a more powerful and possibly longer charge life. Most Ni-MH I’ve used have lasted for a decade or longer, as long as you look after them (occasionally refresh by fully discharging and recharging and never actually leave discharged). Li-ion can be down to 80% efficiency after a year; and efficiency drops off even more quickly after that, whatever you do. The have a more limited number of charging cycles; after basically first fully charging and possibly discharging and fully charging once (only), they’ll have a longer life if kept between around 30% and 70% of charge i.e. never allow full discharge or full charge (which is nearly impossible to do) rather than fully charging and discharging to try and obtain more charging cycles. If I wanted something like an electric toothbrush that both works well enough and lasts more than 2 or 3 years max, I’d always want a Ni-MH, not that you can get them or have a choice now.
Thanks for Sharing your opinions Richard. There are a few brushes that still use NiMH, but certainly a much more limited choice.
Does this toothbrush charge only with the charger in the box or can it be used with a charger for the older Nickel Metal Hydride battery powered Oral-B toothbrushes? I have an old toothbrush with a worn out battery and would like to know if the old charger (Type 3757 on base) is compatible with the pro 2 2900.
Hi Mark,
Yes the 3757 charger is compatible with the Pro 2 2900. We have a post here that lists the compatibility of Oral-B parts.
This brush seems to auto turn off after about 4.5 min only when battery is low. It’s probably power save feature like slowing down rotation when red led starts blinking. Another undocumented feature is that brush can be turned off while working in daily clean mode without need to switch to sensitive just by pressing power button longer. Unfortunately we don’t know when battery is low because of lack of detailed battery charge indicator. Also full charge seems to take somewhere from 10 to 12 hours which is another drawback.
I just bought PRO 2 2000 White version and noticed it auto turns off after about 4 minutes 30 seconds. Is this normal? Review doesn’t mention anything about auto turn off. Braun claims it doesn’t auto turn off after 2 minutes.
Hi Luke. My version does not do this, nor do other Oral-B models turn themselves off automatically (iO Series being an exception).
It could be they have made a change to the hardware. I would question if this is an issue as normally you wouldn’t need the toothbrush on for as long as 4 minutes & 30 seconds.
Bought this brush (Pro 2 2000N) in June 2018 and have used it for approximately 3 minutes a day. At he beginning, it gave more than a week of brushing. Then I needed to recharge every other day, lately every day.
Yesterday it died. Not very good for a brush that cost 80 euros.
Hi Susanne.
Sorry to hear about the issue you have experienced. It is covered by a 2 year warranty, so if you make contact with Oral-B, or book it in online via https://www.service.braun.com/ you should be able to get it repaired.
Jon,
I just bought the 2900 twin pack as one charger between two makes it cheaper. I think this is the same as the Pro2 2000N.
I was used to putting toothpaste onto my manual toothbrush before brushing, but doing this with the Oral-B it sprayed off when I pressed the button, so now I have to wipe toothpaste onto my teeth first. Is this the recommended method? The documentation is multilingual but very limited in scope!
Hi Roger.
Thanks for the comment.
The Pro 2 2900 is the same as the Pro 2 2000N as you suggest, just a dual handle package.
The best approach is to apply the paste to the brush head, before turning the brush on. Place the head into the mouth, then turn the brush on. Doing so will stop the toothpaste spraying everywhere.
Whats the difference between Oral B Pro 2 2000N and Oral B Pro 2 2000W as I require pressure sensor
Hi Aileen,
The Pro 2 2000W – This is the Pro 2 2000 with 1 x 3D White brush head included in the box, rather than the CrossAction brush head that comes with the Pro 2 2000N.
The 2000W also comes with a pink rubber grip down the handle, rather than a blue one.
The Pro 2 2000W does come with a pressure sensor.
Thanks for the review. I’ve bought this model and have since noticed toothpaste in liquid form has made its way into the section at the top of the brush handle where the metal prong comes out and connects to the brush head. Can you please tell me if it’s okay and safe to clean this section (once the brush head is removed) under running water? If it’s not do you know what’s the best way of preventing and/or clearing up the paste that makes its way inside the handle? I’m concerned that this could eventually damage the brush if not cleaned. Thanks again.
Hi Martin.
Thanks for the comment.
I have noticed toothpaste/moisture can build up around the metal shaft that extends out from the brush handle. Drips down the brush head and pools here.
I can’t say that I have ever noticed this getting inside the handle. If you think the seal around here may be loose or there is a risk moisture is getting in, you may want to speak to Oral-B.
The general advice is to wipe the handle down. I tend to give mine a rinse under the tap (pointing the shaft down into the sink, so the water runs away from the internal components) and then dry off with a towel. I have found this keeps the brush in good shape.
A few days ago I purchased this toothbrush which works well and it does a great job. However, the polystyrene packaging was a huge let down. Polystyrene can’t be recycled and takes hundreds of years to decompose and can easily be carried by the wind and pollute water streams.
I originally planned to purchase the Genius 9000 but I didn’t need the big plastic travel case nor the gimmicky plastic smartphone holder. Some people just want the toothbrush and the accessories should be sold separately.
Hi Cristian,
We are indeed ourselves find it disappointing that Oral-B still use polystyrene in their packaging. Philips are much better using cardboard.
Nice review… Comprehensive. I was unsure how the timer would work but I see now. I just got my first ever own proper electric toothbrush, always brushed with manual ones before… I want to take care of my teeth and I forget to brush so the electric toothbrush is more efficient+faster+cleans better+easy to use+good for lazy user. Also I find it so cool that it charges basically Wirelessly, the charging stand stands it up and it’s charging wirelessly, no cable to plug into the brush itself. Yep, bathrooms in Europe/UK have a shaver/electrical socket to plug into.
In toothbrushes it seems the new modern tech way is the best/better… Some things like shaving are better the old school way (safety razor wet shaving). My opinion.
I’m happy to start using this brush and I got it as a Birthday present. It’s a pink one but that’s fine by me, I dont care about the colour too much and Pink is Cool! Regular price 100€ and it was on sale for 50€, good price, fair price for sure. It’s not a cheapo value electric toothbrush, but also not a high-high end one. No need to get a high end one, In my opinion.
Matti,
Thanks for the feedback. Glad you like it.
Battery life and replacement.
After approximately how many years will the battery cease to hold a useful charge [eg last for only 1 day]?
Can the battery be replaced by the user?
What is the specification and cost of a replacement battery?
Hi Kieren.
Thanks for the comment. I cannot say after how long the battery will deteriorate to the point it will only hold charge for about 1 day.
Most brushes are designed to last 3-5 years. The standard warranty is 2 years, but you can register for a 3rd year for free.
Should the battery life get worse in this time, the warranty will allow you to get the brush repaired/replaced.
After 3 years the battery life will likely begin to drop a little, how quickly the life will drop it is not possible to say. Only long term testing will really confirm this. The experience of 1 person may well be different to another.
Whilst technically the battery could be replaced, the brush has not been designed too. I cannot comment on the cost of the battery, but I do believe it is unlikely to be economically viable to buy and replace the battery. I would estimate around £10-15 for the battery.
Hi Jon Love.
I am from Asia and buy Oral B Pro 2 2000 from local retailer in Hong Kong . The packing printed Made in Germany but when I unpacked the box saw made in China at the bottom of the charger. I do not understand why the box indicated Made in Germany. Could you please tell me the charger of Pro 2 2000 that you tested is made in China or Germany. Thanks a lot .
Hi.
I can confirm that the charging stand provided with the Pro 2 2000 I have is made in Germany.
Just purchased this on dentist recommendation.
I found your review extremely helpful and written in plain English without unessesary jargon.
Well done and thank you.
Hi Brian.
Thanks for the feedback, makes us feel good.
Our aim has always been to help and make the decision process easier.
Pleased to have assisted.
This is is really an incredible website.
I wanted to buy a new tooth brush for our family and the tests have been of great help.
We previously had a Oral-B Professional Care 3000 but after two years the Ni-MH batteries where very bad so I got new ones under warranty. Now two years later I am happy to see that Oral-B use Li-Ion batteries which have such a better life.
Because of my bad experience with the Oral-B battery I initially wanted to buy a Philips Sonicare DiamondClean but the ones with all bells and whistles (Philips Sonicare DiamondClean Smart HX9924/03) was more than twice as expensive as the Genius 9000. So at the end a bought a couple of Oral-B PRO 2 2000N ’s and one Oral-B Genius 9000N to see how the very best and best value differ in daily use.
If the Oral-B Genius is an Audi, the Oral-B PRO 2 2000N is a Skoda. Same company with so much value for the money.
One advantage buying Oral-B is that you can use all tooth brush head models on every tooth brush. Also the added 3rd year warranty is a great bonus ! Last but not least the Li-Ion batteries in an entry level device are hard to beat but remember that Philips Sonicare already had them for years.
Thanks again for the great test and giving consumers enough information to make a well though purchase.
Thanks for the comment and the feedback, much appreciated. Glad we could help.
Great review Jon, just getting ready to replace our aging Braun’s and this review was very helpful (especially with regard to the updated battery. We could have purchased a model with the older battery at the same price) Thanks mate!
No problem Mel! Always good to know that I have helped.
As and when you replace your brush, be sure to come back and let me know what you think of them.
Thank you for your very comprehensive review. I have just bought this model from Amazon but the box looks different to that on Amazon’s website and I have been trying to discover whether I have been sent the correct item, especially as there is no mention of the Gum Care mode on the packaging. Even Oral B’s own website is still showing the older packaging but I now understand I have the latest model so am very happy – thanks again!
No problem Jane. Always a bonus to get something newer than you expected.