Philips Sonicare ProtectiveClean 4500 Review

Philips Sonicare ProtectiveClean 4500

Our Verdict

A well designed toothbrush that cleans the teeth well. Worth of serious consideration.

For those who are not all that fussed by the ‘gum care’ cleaning mode and included travel case, the ProtectiveClean 4100 is better value alternative.

Pros

  • 2 cleaning modes
  • Built-in timer
  • BrushSync technology – reminder when brush heads need replacing
  • Pressure sensor
  • Long battery life
  • Travel case

Cons

Preview Product Rating Price
Sonicare ProtectiveClean 4500 Sonicare ProtectiveClean 4500 139 Reviews CDN$ 99.99 CDN$ 79.98

The 3 BIG questions about the Sonicare ProtectiveClean 4500

If you are short of time, the answers to the following 3 questions should let you know all you need to about the ProtectiveClean 4500.

If you want more detail, you can read my full Sonicare ProtectiveClean 4500 review further down the page.

1. Is there anything drastically wrong with this toothbrush?

No, not at all.

This, like other models in the ProtectiveClean series is well built and performs well.

It has the essential features to help you and me brush for the correct time and encourage us to achieve a good standard of oral health.

2. Which other brushes should I consider?

If you don’t need the extra cleaning modes then the Sonicare ProtectiveClean 4100 is the brush to go for — it is our most recommened electric toothbrush.

The Oral-B Pro 2000 is also worth consideration. The battery life is not as good, nor is there a travel case, but it cleans the teeth well.

Our Choice
Philips Sonicare ProtectiveClean 4100 Rechargeable Electric Toothbrush, White, HX6817/01
Philips Sonicare ProtectiveClean 4500 Rechargeable Electric Toothbrush, White, HX6827/11
Oral-B Pro 2000 Electric Power Rechargeable Battery Toothbrush with Sensitive Clean Brush Head, Powered by Braun (Packaging May Vary)
Brush Name
Sonicare ProtectiveClean 4100
Sonicare ProtectiveClean 4500
Oral-B Pro 2000
Customer Rating
Electric Teeth Rating
5/5
4/5
4/5
Price
CDN$ 49.95
CDN$ 79.98
CDN$ 78.16
Prime
Our Choice
Philips Sonicare ProtectiveClean 4100 Rechargeable Electric Toothbrush, White, HX6817/01
Brush Name
Sonicare ProtectiveClean 4100
Customer Rating
Electric Teeth Rating
5/5
Price
CDN$ 49.95
Prime
Philips Sonicare ProtectiveClean 4500 Rechargeable Electric Toothbrush, White, HX6827/11
Brush Name
Sonicare ProtectiveClean 4500
Customer Rating
Electric Teeth Rating
4/5
Price
CDN$ 79.98
Prime
Oral-B Pro 2000 Electric Power Rechargeable Battery Toothbrush with Sensitive Clean Brush Head, Powered by Braun (Packaging May Vary)
Brush Name
Oral-B Pro 2000
Customer Rating
Electric Teeth Rating
4/5
Price
CDN$ 78.16
Prime

3. Where’s the best place to buy the ProtectiveClean 5100?

There isn’t a ‘best’ place to buy this toothbrush from.

You should buy from a website or store that you trust.

Sonicare approved stockists include Amazon, Best Buy and Walmart.

Why should you listen to us?

Electric Teeth is an independent organization with a mission to simplify dental health.

Our team is a mixture of consumers and dental professionals.

We strive to create honest, informative content, telling you the facts, good or bad.

We are not sponsored by big brands or healthcare companies. Our site is funded by affiliate revenue and ads, but we only recommend products that we have tested and truly believe to be worth your money.

Why not watch this short video to find out all about us?

And now for a bit more detail…

The 4500 is one of a number of ProtectiveClean models introduced in 2018.

The range includes features and design cues that make the ProtectiveClean more current and appealing than models that came before.

Offering an extra cleaning mode and a travel case in the box, it is slightly more appealing than the 4100 that is the lowest, but the best value within the ProtectiveClean range of brushes.

One of, if not a key selling point for this toothbrush over other models from other brands is the inclusion of ‘BrushSync’ a technology that tells you when you need to replace your brush head.

Variants of this toothbrush

At the time of writing, there are 2 variants of the ProtetiveClean 4500.

They are technically the same and come with the same items in the box, the difference is the color of the brush handle and included accessories.

Listed below are the different versions of the Sonicare ProtectiveClean 4500.

  • Black gray – HX6820/60
  • White mint – HX6827/11

With the black gray color option, you get a color matched travel case and charging stand. The included brush head is white.

Philips Sonicare ProtectiveClean 4500 Review 1

What’s in the box?

  • 1 x ProtectiveClean 4500 brush handle
  • 1 x G2 Optimal Gum Care brush head
  • 1 x Charging stand
  • 1 x Travel case
  • 1 x Documentation

Key Features

  • Sonic cleaning action – 62,000 movements per minute
  • 2 cleaning modes (Clean and Gum Care)
  • Built-in pressure sensor
  • 2 minute timer and 30 second pacer
  • Automatic power off
  • Brush head reminder system
  • Travel case

Pro & Cons

With several weeks spent testing the Sonicare 4500, what are the things I like and dislike?

The Positives

  • Design – Smart and comfortable to hold in hand, with clear indicators for cleaning modes.
  • 2 cleaning modes – A choice of cleaning modes to achieve the cleaning results you want.
  • Built-in timer and pacer – Get warnings of when it is time to change quadrant, so you can clean your teeth evenly.
  • BrushSync – A system that alerts you when it is time to change your brush head.
  • Pressure sensor – A vibration in the brush handle alerts you when you brush too hard.
  • Automatic power off – Such a simple but effective feature that saves battery power and tells you the clean is over.
  • Battery life – Exceeded expectations.
  • Travel case – A protective plastic case to protect the brush head and handle when traveling.

The Negatives

  • Pressure sensor – Would be better if it was a visible pressure sensor, turning on a light to alert you.
  • Brush head price – New ‘BrushSync’ compatible heads are more typically more expensive.

Design, usability, clean & general use

If you have seen or used any of the other ProtectiveClean electric toothbrushes, the 4500 is essentially the same. There are just minor differences in the overall functionality and box contents.

All of the features and technology on the 4500 are not new, but the ProtectiveClean family brings these together in a slightly different package. This is a good thing, as tried and tested features work, which means the 4500 has solid foundations.

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It most certainly looks and feels the part and perhaps better quality than you might have expected for the price.

For those that have not used a Sonicare toothbrush before, may not understand me when I say it has a very ‘Sonicare’ feel to it.

There is just something about a Sonicare product.  I am not sure if it is the materials, the look and feel or more likely a combination of all of these that give a sense of satisfaction and reassurance.

I mentioned it in my review of the ProtectiveClean 4100, but I feel it is worth mentioning in this review too; Sonicare does a pretty decent job on their packaging.

Let’s be honest an electric toothbrush is not the best for the environment, so it’s great to see that cardboard box and inner tray are recyclable, unlike the polystyrene packaging that comes with Oral-B products.

I am not sure the little plastic bags the brush handle and charger come in are really necessary, but I guess Sonicare have their reasons.

Out of the box and in the hand, the ProtectiveClean 4500 feels great. Solid and well balanced.

At the time of review, it comes in 2 different color options, black gray and white mint.

A nice touch, not often seen is that the charging stand and travel case provided color matched.  This is where a little extra finesse and quality shows and often why Sonicare charge a premium.

Sonicare ProtectiveClean 5100 Travel Case

2 primary parts make up the electric toothbrush, they are the brush handle and the detachable and interchangeable brush head.

Let’s take a look at the brush handle design in detail followed by the brush head and some of the features the pair offer.

So, like most other electric toothbrushes, the 4500 is rounded in its shape and feel in the hand.

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It is has a slightly chunky feel to it but can be gripped nicely in the hand.

I am showing images of the black gray color option here which has a more matt look and feel.

Even the white unit has a more matt color finish than the gloss finish that is quite common with such products.

The finish on the plastic is such that it actually feels quite grippy, despite not having additional rubber grips and contours to the handle like some others do.

I think for some people, older children and maybe the elderly, a few rubber grips might have helped just give that extra feeling of security and grip in hand, but the ProtectiveClean does not feel all that slippy in hand.

On the front of the handle, at the top, is the Philips Sonicare logo.

Placed somewhere between a third of the way and half way down the brush handle are 2 buttons.

Philips Sonicare ProtectiveClean 4500 Review 4

The upper button is the power button, this turns the brush on and off.

The lower button is the cleaning mode/function button that switches between the 2 cleaning modes available on this brush handle.

A power symbol is embossed onto the concave rubber button and makes for a natural place to rest the thumb.

The cleaning mode/function button has no icon on it and is smooth to the touch.

The buttons are relatively easy to press with a bit of feedback.

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Surrounding these buttons is a plastic panel that gives a color accent to the brush handle.

This is a glossy black color on the black gray model shown in the hands-on photos.

On the white and mint color option, both the buttons and the panel have a mint color finish.  The color is duller on the buttons than the plastic panel.

On either color handle, it is a nice accent to give a touch of style.

Sitting below these buttons are the LEDs and names of the cleaning modes.

You have ‘Clean’, and ‘Gum Care’, with the LED sat above the cleaning mode name.

The LED for the cleaning mode lights up as it is selected.  Press the cleaning mode button to cycle through the modes, until you get to the mode you want.

The mode can be changed before the brush is switched on.

The brush will remember the last cleaning mode used and begin in that mode the next time the brush is powered on.

The LEDs should not be underestimated in their importance.  Oral-B models like the 2000 and 3000 offer multiple cleaning modes, but no easy way to actually know what mode you have selected.  The LEDs do this job nicely.

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Right towards the bottom of the brush handle are a further 2 LEDs and icons.

First sits the BrushSync LED and symbol, below that battery LED and symbol

The LED for the battery lights up and flashes in a few different ways.  Check out the ‘Battery Life’ section of this review for more information on that.

The back of the handle is smooth to the touch.  No ridges or extra grips, with the exception of a little protrusion at the bottom of the handle.

Philips Sonicare ProtectiveClean 4500 Review 7

It seems a bit out of place and not immediately obvious what it is for.  But, lay the brush on a flat surface, and this raised molding stops the brush rolling about.  Genius!

On the base of the brush handle is a recess into which the prong on the charging stand fits.

The brush will sit upright on a flat surface and does too sit upright on the charging stand.

Sonicare ProtectiveClean 5100 Charging Stand

At the top of the brush handle is the metal shaft that the brush head connects to.  This metal shaft feeds into the motor sealed inside the handle.

Analyze the brush side on and you will see how the brush head fits on at a very slight angle.

Slight it might well be, but it helps angle the brush head for a better reach towards the back of the mouth. A subtle, but important design feature that enhances the overall usability.

Philips Sonicare ProtectiveClean 4500 Review 8

Either variant comes with 1 x G2 Optimal Gum Care brush head in the box.

This is just one style of many available in the Sonicare brush head range. We cover brush heads in more detail in our guide to Sonicare brush heads.

Fitting the brush head is a simple process

Philips Sonicare ProtectiveClean 4500 Review 9

Each brush head simply pushes on and pulls off of the brush handle.  The heads fit over the metal shaft at the top. You can usually feel it clip into place.

Almost all brush heads are interchangeable and work on almost all Sonicare brush handles, so you can find the brush head that works for you or that you prefer and use it on your brush handle.

But, with the 4500 there is something you need to be aware of.

The ProtectiveClean has a feature called ‘BrushSync’.  What this does is tells you, via an LED on the brush handle when it is time to change or replace your brush head.

Philips Sonicare ProtectiveClean 4500 Review 10

You see, inside the brush head supplied is a small microchip.

When the brush head is fitted to the brush handle, the chip is detected and the warning light will flash 3 times. This acts as confirmation that the handle has detected the head and that the electronics inside the handle will now keep track of it.

Philips Sonicare ProtectiveClean 4500 Review 11

As you use the brush head, the handle continues to track how often it has been used.

The handle knows that the brush head should be replaced every 3 months, so once the handle detects that the brush head has been used for this amount of time, the ‘BrushSync’ LED on the brush handle will light up an amber/orange color.  It is at this point you should fit a new head.

But, the brush is cleverer still.

If it detects you have brushed 3 times a day every day or brushed with more pressure, it will activate the BrushSync alert system sooner, as the bristles will have worn out sooner than the typical 3 month time period.

By the same token, it will delay alerting you to replace the brush head.  If you used that head just once a day over 3 months, it would not tell you to replace it until it had been used for an equivalent to 4 minutes a day for 3 months.

Hard not to be impressed!

Philips Sonicare ProtectiveClean 4500 Review 12

Using a brush head for longer than 3 months can potentially have negative effects on the teeth and gums, so such an alert helps reduce the chances of this.

Technology such as Bluetooth connectivity found on some brushes is not for everyone.  Not all that many see the point, but I think most people see the point here.

The sensors are smart, unobtrusive and are only trying to help you take better care of your teeth and gums.

Now here perhaps is the kicker when it comes to this tech.

Not all the brush heads Sonicare make have the microchip built-in.

So for it to work, both the brush head and brush handle have to have the ‘BrushSync’ feature.

At the time of writing the heads that have the chips built-in and are BrushSync compatible are:

  • I Intercare
  • C2 Optimal Plaque Control
  • G2 Optimal Gum Care
  • W DiamondClean
  • C3 Premium Plaque Control
  • G3 Premium Gum Care
  • W3 Premium White
  • T1 TongueCare+
Philips Sonicare ProtectiveClean 4500 Review 13

There are then a couple of what I call ‘standard’ brush heads that are similarly named but do not have the microchip in.

The options you have are:

  • C1 SimplyClean
  • S Sensitive

It is perfectly possible to use a non-smart (standard) brush head on the 4500 as it is perfectly fine to use a smart brush head on a handle that does not offer BrushSync technology.  But, do be aware, the BrushSync will only work when a compatible head is used on a compatible handle.

Such technological advances don’t come for free.

Since they were first introduced in 2017, the price has reduced a bit already, but the BrushSync compatible heads are a little more expensive than the standard alternatives.

Prices vary from one store to another.  I have found them as low as $10 per head, but as high as $23.

An average price is around $13.

A normal brush head for a Sonicare electric toothbrush is on average $10.

You are then paying for this convenience, but I think it is probably a convenience worth paying for.

Philips Sonicare ProtectiveClean 4500 Review 14

In line with the electronic brush head replacement reminder that the ProtectiveClean 4500 offers, there is actually a reminder system built into ALL Sonicare brush heads.

Each head has fading indicator bristles.

As the heads are used, the Blue bristles fade to a very pale almost white/translucent color.  When they are this color, it is time to change the head.

It is like a simplified alternative to BrushSync.

The brush heads are not the only clever part of this electric toothbrush.

Essential to any good brush is a timer and quadpacer, in my opinion.  You will then be pleased to read that the 4500 has both.

A simple press on the power button will turn the brush on.  As the motor is kicked into life, the timer is too.

Using the standard ‘Clean’ mode the timer runs for 2 minutes, which is the dentist recommended cleaning time.

At the end of the 2 minutes, the brush actually turns itself off.

The ‘Gum Care’ mode lasts for 3 minutes.

The brush does turn itself off at the end of these cleaning modes too.

At the same time, the timer begins working, as does the 30 second timer or quadpacer as it is known.

During the standard cleaning cycle, at 30 second intervals, the brush motor pauses briefly.

This stops the cleaning action and pauses the humming sound and vibration from the handle.

It is this pause that alerts you to the fact that it is time to change quadrant.

Whilst dentists recommend 2 minutes of cleaning twice a day, what this does not help with is ensuring you and I brush our teeth evenly.  This is where the pacer comes in.

The idea is that you break the mouth up into 4 sections.  Upper right, upper left, lower right, and lower left.

Philips Sonicare ProtectiveClean 4500 Review 15

You spend 30 seconds cleaning each section, that way over the 120 seconds (2 minutes) of brushing time, you will give a relatively even clean to the teeth and gums.

As you get the pacer alert, you change quadrant to in turn achieve the even clean.

Of course, you don’t have to follow it, but it is good practice.

Spending 2 minutes cleaning just the front teeth or just your top teeth is better than nothing but isn’t great for your oral health.

Therefore the 2 minute timer and 30 second pacer are 2 excellent additions to this handle.

If you use the ‘Gum Care’ mode, the pacer still functions for the first 2 minutes of cleaning only. The remaining 30 seconds are for focusing on the front teeth and gums respectively.

Electric toothbrushes bring multiple benefits over and above regular toothbrushing.

However, the superior clean they can offer is only achieved when you use the electric brush correctly.

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You should not move the brush head back and forth in a rapid manner as you might with a manual brush.  You move the head from tooth to tooth, the motor and bristles do the work.

You should hold the brush head at a 45 degree angle to the teeth and gumline.

Refer to the instruction booklet that comes in the box with the ProtectiveClean and spend time learning how to brush your teeth correctly.  Get this right and you are really helping yourself achieve better oral health.

Irrespective of the cleaning mode used, I have been very impressed with the results and overall performance of this brush.

At no point have I felt the clean to be bad and certainly comparable to Oral-B.

There is clinical evidence that sides with both brands, but the reality of the situation is either are very good.

Personally I prefer the smaller, round brush heads that Oral-B offer compared to the larger more rectangular/ovalish heads of Sonicare.  I find them easier to move around the back teeth.

‘Clean’ is, of course, the standard go to mode, which runs for 2 minutes, but you have the more gentle ‘Gum Care’ too.

You need to press that function button to select the appropriate mode.

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Sonicare explain the modes as follows:

  • Clean mode
    • A 2-minute mode. It gives you a thorough and complete clean and is recommended to be used with the C2 Optimal Plaque Control brush head.
  • Gum Care
    • A 3-minute mode.  2 minutes of normal cleaning and 1 minute to clean and stimulate the gums.  Recommended to be used with the G2 Optimal Gum Care brush head.

We cover all of Sonicare’s cleaning modes in more detail in this post in this post

You can see where the different styles of brush heads mentioned previously can come in use and be helpful in achieving optimum results.

The motor in the brush handle offers up to 62,000 movements per minute.

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The ‘Gum Care’ mode is more gentle and does not make use of the full power like the ‘Clean’ mode does.

Gum disease sufferers or those with generally sensitive teeth will be thankful for the lower powered, less intense clean that the 4500 offers.

As bristles need only skim the surface of the teeth to dislodge bacteria, plaque, and food debris, lots of force is not required to brush the teeth clean.

Brushing too hard over long periods of time can wear out brush heads but also cause gum recession and damage to the tooth enamel.

This is why the 4500 has a pressure sensor built-in.

The handle vibrates to alert you when too much pressure is being applied, the brushing sensation and sound changes too.

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The BrushSync replacement reminder LED flashes amber when the sensor is activated.  Given its position, it is not the easiest to see.

It does not have the large visible pressure sensor like the Oral-B Pro 3000 and Sonicare’s own DiamondClean Smart.

Personally I do think the light it more obvious, particularly when most of us tend to brush in front of a mirror. Sadly, the flashing amber light is on the wrong side of the handle for you to really notice,  but you should feel the change in brushing sensation.

However, the vibration is strong enough to make you aware it has been activated.

Reduce the pressure applied to stop the pressure sensor from being activated.  The sensor will kick in every time too much pressure is applied.

Seasoned electric toothbrush users may know how much pressure is appropriate.  I believe it is more useful to first time or new users, but I am sure there are some electric toothbrush uses that brush too hard.

Within a few days, you will get used to how much pressure is appropriate.

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Another great feature is something known as EasyStart.

This is a system that gently increases the power over the first 14 brushings to help you get used to brushing with the ProtectiveClean 4500.

A simple, but innovative touch that shows an extra level of attention and care for first time electric toothbrush users.  The full 62,000 movements per minute can seem quite intense on first use. EasyStart eases you in and makes the transition from manual to electric brushing easier.

If you want to go straight in with full power you can turn the EasyStart off.  How you do this is explained in the FAQ’s at the end of this review. It is possible to turn off the pressure sensor and brush head replacement reminder system too.

Fixed inside the handle of the 4500 is the rechargeable Lithium-Ion battery that offers about 2 weeks usage between charges, Sonicare suggest.  I actually achieved 20 days just shy of 3 weeks on the longest mode, ‘Gum Care’.

Thankfully, the battery charge LED provides feedback on the remaining power, so you know when a charge is necessary.  More information is available in the ‘battery life’ section of this review.

Designed to resist water, toothpaste, and saliva, the handle of the 4500 is not designed to be used in the shower or the bath.  A quick rinse of the handle is fine, but don’t go immersing it in water if you can help it.

The handle feels robust and will generally take a few knocks in its life and I have no immediate concerns about the handles reliability.

Sonicare do offer a 2 year warranty that covers any mechanical or workmanship faults, but not user damage.  For your own benefit, go register it shortly after purchase, you get a 6 month extension.

A complaint I had about the ProtectiveClean 4100 was the lack of a travel case. This issue is resolved with the 4500.

The plastic case holds the brush handle and up to 2 brush heads. Color matched to the brush handle, it is basic, but functional, stopping the handle or heads being damaged or the handle accidentally activated.

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All things considered, the 4500 is a very solid brush.

There is little I dislike about the product itself.

The big question is whether it is right for you.

Do you want the extra cleaning mode and travel case enough to spend the premium over the 4100?

Summary of design, usability, clean & general use

  • Slim and comfortable brush handle
  • Different color options
  • Sonic cleaning action with up to 62,000 movements per minute
  • 2 cleaning modes (Clean and Gum Care)
  • Dedicated cleaning mode button
  • LEDs show which cleaning mode is selected
  • Various styles of brush heads available separately
  • Brush head replacement reminder
  • EasyStart program
  • Built-in timer and 30 second pacer
  • Pressure sensor to stop you brushing too hard
  • Travel case included
  • 2+ week battery life
  • Water resistant handle
  • 2 year warranty with free 6 month extension when registered

Battery life

Some Sonicare models boast a battery life of 3 weeks, which I think is fantastic, but such usage time is generally available only on the most premium models.

The ProtectiveClean 4500 offers a respectable 2 weeks of use between charges or so Sonicare claim.

Compare this to Oral-B’s 7 days or 28 minutes of usage time and the 4500 looks pretty appealing with double the usage time.

If you are away for a few nights or even a couple of weeks for business or pleasure, you simply need not worry about taking the charging stand with you.

On the front of the brush handle, is a battery/charging icon, this gives you some important feedback on the remaining charge within the built-in lithium-ion battery.

  • A solid green LED means a full battery.
  • A flashing green LED means a medium battery.
  • A flashing amber LED and three beeps mean a low battery.
  • A flashing amber LED and five beeps mean no brushing sessions left, you need to charge the toothbrush.
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Influencing the number of days you get out of the battery, is the cleaning mode used.

The 4500 has 2 different cleaning modes that last for different lengths of time.

The ‘Clean’ mode on the 4500 lasts for 2 minutes, but the ‘Gum Care’ mode, 3 minutes.

I said Sonicare claim a 2 week battery life, but my own hands-on testing achieved 20 days, just shy of 3 weeks with the longest running ‘Gum Care’ mode and a staggering 37 days, or 5 weeks with the ‘Clean’ mode.

This extra battery life is great!  I like how Sonicare underpromise and over deliver, but even by their standards they are outdoing themselves here.

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When the battery is in need of replenishment, you can use the charging stand that is provided in the box.

The 4500 sits on top of this charging stand.  A prong on the stand fits into the recess, on the base of the brush handle.

Once placed on the charging stand, the charger will emit 2 short beeps to confirm that the handle is placed properly.

The flashing light of the battery level indicator shows that the toothbrush is charging.  When the handle is fully charged, the battery light shows goes a solid green for 30 seconds and switches off.

It can take up to 24 hours to charge the handle fully.

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A Candian power adapter is wired into the stand, but it does support 100-240v.

What this means is that you can actually travel to other countries, like those in Europe and use this charging stand.  You will require a plug adapter only and not a voltage adapter.

Generally speaking, it is ok to leave the brush sat on the charging stand when not in use.  It is perfectly fine to keep the battery topped up,

But, good practice is to let it run down a little and not constantly be fully charged.  To avoid doing any potential long term damage to the battery, keep it unplugged unless it needs charging.

The Lithium-Ion (Li-Ion) cell sealed inside the handle is not user removable.  It is more efficient and reliable than the Nickel Metal Hydride (NiMH) cells that have been used in many toothbrushes in the past.

Good performance on the battery front from the 4500.

Summary of battery life

  • Minimum 2 week usage
  • 3-5 weeks usage possible subject to cleaning mode
  • A solid green LED means a full battery
  • A flashing green LED means a medium battery
  • A flashing amber LED and three beeps mean a low battery
  • A flashing amber LED and five beeps mean no brushing sessions left
  • Takes about 24 hours to charge fully
  • Works on 100- 240 volts
  • Can be left on the charger
  • Lithium-Ion battery technology

Price & where to buy

I have included links to buying options here at the start of the review.

In the section below, I discuss the price more generally and in relation to similar products.

Every manufacturer sets or has a suggested retail price for their products.

$99.99 is what Sonicare advise for the 4500.

Given that the less feature rich 4100 has a recommended retail price of $80, the $20 premium for a travel case and extra cleaning mode seems reasonable.

Despite having a retail price, the actual selling price can often be a little bit lower.

The 4100 ProtectiveClean for example often retails for around $50, a $30 saving on retail.

The discount with the 4500 appears not to be so great, with a $15 saving, meaning it usually sells for around $85.

I don’t want to complain, it is a discount after all. However, the smaller discount on the 4500 compared to the 4100 means that the actual price differences average out at around $45.

$45 for a travel case and extra cleaning mode?!

To be fair to Sonicare and the 4500, the Oral-B Pro 2000 has a retail price of $99 and sells for around $85 and that does not come with a travel case.

Whether it is worth this price is up to you to ultimately decide.

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A potential downside, for the time being, is the ‘BrushSync’ feature does mean that compatible brush heads are a little more expensive.

A single ‘BrushSync’ compatible head can cost as much as $23 each or as little as $10 per head.

As an average, you can expect to pay $13.

Compared to a more standard brush head, without BrushSync compatibility this is a $3 premium, per head.

Whilst this might not be huge price difference, over the course of several years, you will be surprised how much you can save by shopping smart for brush heads.  You could be looking at best part of $30 back in your pocket!

I would advise you to bulk buy the heads when the price is low to get the best deal.

As Sonicare launch more models with BrushSync, I am convinced the price will come down.

In fact, these heads were first introduced in 2017 with the launch of the DiamondClean smart and the average price has already dropped a little.

A typical working life of an electric toothbrush is normally 3-5 years.  Many will in fact, last a lot longer, with good care.

To try and give some sort of gauge for overall ownership cost, here at Electric Teeth, we like to price the brush over a 3 year period to give a benchmark and allow comparison to other brushes.

So what does the 4500 cost to own?

With an average purchase price of $85, plus the cost of 11 replacement brush heads over 3 years, you are looking at a total cost of $228 or $0.21 per day, based on 1 user.

Philips Sonicare ProtectiveClean 4500 Review 26

The Oral-B Pro 2000 costs $173 or $0.16 per day and the ProtectiveClean 4100 $193 or $0.18 per day.

If you are particularly keen to get extra value from the brush, then share the handle with another family member (remember to change brush heads) and you could bring the ownership cost down.

Please note that all prices quoted are approximates and will vary based on location, supplier and time of purchase.  These figures were correct at the time of writing and should not be relied upon as hard fact, but used as a guide during your decision process.

Summary of price & where to buy

  • Recommended retail price of $99.99
  • Generally available for about $85
  • View a price comparison here
  • Brush heads vary in price $10-23 each, average $13 per head
  • Works out at around $0.21 per day over 3 years
  • Share brush handle with another user to extend value

Reliability & long term use

Any electric toothbrush that is reviewed by Electric Teeth is assessed as best as possible to look for possible reliability and performance issues.

Not completed by any specialist equipment, it is done by eye and making comparison to the many other brushes we have used.

Our experience allows me to say, that whilst there is always the potential for something to go wrong, (there are electrical circuits built-in) the build quality and performance I have experienced gives no cause for concern.

The brush feels solid and well built-in hand as is typical of a Sonicare product.

Added peace of mind comes from the 2 year manufacturer warranty, provided as standard when you buy the 4500 new.  Register it shortly after purchase and you can extend it for an extra 6 months for free.

Conclusion

If you require or desire a toothbrush that offers a litle more than the most basic toothbrushes available today, then the 4500 is certainly an option and a good option at that.

The extra cleaning mode and travel case are nice to have features, particularly if you travel or suffer with sensitive teeth or gums.

However, the price of the 4500 means you do pay a premium, so unless these are really necessary, I would advise opting for the cheaper 4100.

Our Choice
Philips Sonicare ProtectiveClean 4100 Rechargeable Electric Toothbrush, White, HX6817/01
Philips Sonicare ProtectiveClean 4500 Rechargeable Electric Toothbrush, White, HX6827/11
Oral-B Pro 2000 Electric Power Rechargeable Battery Toothbrush with Sensitive Clean Brush Head, Powered by Braun (Packaging May Vary)
Brush Name
Sonicare ProtectiveClean 4100
Sonicare ProtectiveClean 4500
Oral-B Pro 2000
Customer Rating
Electric Teeth Rating
5/5
4/5
4/5
Price
CDN$ 49.95
CDN$ 79.98
CDN$ 78.16
Prime
Our Choice
Philips Sonicare ProtectiveClean 4100 Rechargeable Electric Toothbrush, White, HX6817/01
Brush Name
Sonicare ProtectiveClean 4100
Customer Rating
Electric Teeth Rating
5/5
Price
CDN$ 49.95
Prime
Philips Sonicare ProtectiveClean 4500 Rechargeable Electric Toothbrush, White, HX6827/11
Brush Name
Sonicare ProtectiveClean 4500
Customer Rating
Electric Teeth Rating
4/5
Price
CDN$ 79.98
Prime
Oral-B Pro 2000 Electric Power Rechargeable Battery Toothbrush with Sensitive Clean Brush Head, Powered by Braun (Packaging May Vary)
Brush Name
Oral-B Pro 2000
Customer Rating
Electric Teeth Rating
4/5
Price
CDN$ 78.16
Prime

Electric Teeth Rating

Electric Teeth 4 Star Rating

Size Guide

  • Height (without head) – 19cm/7.4 inches
  • Height (with head) – 25cm/9.8 inches
  • Width – 2.8cm/1.1 inches
  • Thickness – 3cm/1.1 inches
  • Weight (without head) – 125g/0.27lb
  • Weight (with head) – 130g/0.29lb

All are approximates

FAQ

  • Is the ProtectiveClean 4500 an oscillating brush?
    • No.  It is a Sonic electric toothbrush.
  • How many cleaning modes does the ProtectiveClean 4500 have?
    • The 4500 has 2 cleaning modes, Clean and Gum Care.
  • What brush head does it come with and what alternative ones can be used?
    • The brush head supplied with the 4500 is the G2 Optimal Gum Care.
  • Does the ProtectiveClean 4500 have a pressure sensor?
    • Yes, it does.  The handle vibrates to alert you.  There is no visible pressure sensor.
  • Does the ProtectiveClean 4500 have Bluetooth?
    • No, it does not.
  • Does the 4500 come with a warranty & how long is it?
    • Yes, it comes with a 2 year warranty.  Register online at Sonicares website and get an additional 6 months of warranty.
  • Does the ProtectiveClean 4500 have a built-in timer?
    • Yes.  At the end of a 2 minute cycle, the brush automatically turns off signaling the end of the cleaning time.  If you want to extend your clean, you will have to power the brush back on. It does also have a 30 second pacer also referred to as a quadpacer.  At 30 second intervals a slight pause in the brushing mode to tell you to change quadrants. There are 4 quadrants to the mouth.
  • How long does the battery last?
    • Claimed 2 weeks.  Hands-on testing resulted in 3-5 weeks, subject to cleaning mode.
  • Does it come with a charger?
    • Yes, a charging station is included with the ProtectiveClean.
  • Can this be fixed to a wall?
    • The ProtectiveClean 4500’s charging station or brush head holder has not been designed to be fixed to a wall.
  • Can I use the ProtectiveClean 4500 in the shower?
    • No. Although the handle is designed to be water resistant, Sonicare do not advise use in the shower.
  • Does it come with a travel case?
    • Yes.  A travel case is included in the box.  It is too color matched to the handle.
  • How to turn on and off EasyStart
    • Put the handle on the plugged-in charger.
    • Press and hold the power on/off button while the handle remains on the charger.
    • Keep the power on/off button pressed until you hear a single short beep (after 2 seconds).
    • Release the power on/off button.
    • Triple tone of low-med-high means the EasyStart feature has been activated.
    • The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
    • Triple tone of high-med-low means the EasyStart feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation
  • How to turn on and off brush head reminder
    • Put the handle on the plugged-in charger.
    • Press and hold the power on/off button while the handle remains on the charger.
    • Keep the power on/off button pressed until you hear a series of two short beeps (after 4-5 seconds).
    • Release the power on/off button.
    • Triple tone of low-med-high means the Brush Head Replacement reminder feature has been activated. The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
    • Triple tone of high-med-low means the Brush Head Replacement reminder feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation.
  • How to turn on and off pressure sensor
    • Put the handle on the plugged-in charger.
    • Press and hold the power on/off button while the handle remains on the charger.
    • Keep the power on/off button pressed until you hear a series of three short beeps (after 6-7 seconds).
    • Release the power on/off button.
    • Triple tone of low-med-high means the pressure sensor feature has been activated. The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
    • Triple tone of high-med-low means the pressure sensor feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation.
    • If you continue holding the power on/off button after the three short beeps, the activate/deactivate sequence repeats.

Your Opinions

Do you own or have you used the Sonicare ProtectiveClean 4500 Series?

Are there certain features that you really like or dislike?

Let me and other users know your opinions know, your input is valuable.

And of course, should you have any questions, just ask.

Summary
Review Date
Reviewed Item
Sonicare ProtectiveClean 4500
Author Rating
41star1star1star1stargray

About Jon Love

Jon is a leading voice on electric toothbrushes and has been quoted by mainstream media publications for his opinions and expertise.

Having handled & tested hundreds of products there really is very little he does not know about them.

Passionate about business and helping others, Jon has been involved in various online enterprises since the early 2000s.

After spending 12 years in consumer technology, it was in 2014 that he focused his attention on dental health, having experienced first-hand the challenge of choosing a new toothbrush.

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Leave a comment or question

2 thoughts on “Philips Sonicare ProtectiveClean 4500 Review”

  1. Thank you so much for this blog. Helps me a lot and save me so much time to find which electrics toothbrush to buy.
    Right now. They have 4500 and Philip air floss bundle at sale price $200 NZ Dollars. Im not to sure shall I get this bundle or not?
    Thank you

    Reply
    • Hi Anna. Thanks for the comment. I am pleased you have found it helpful. I am not all that familiar with prices in New Zealand but based on a price conversion to USD $ that seems a pretty reasonable bundle price. I use the Airfloss daily!

      Reply
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