Philips Sonicare FlexCare Platinum Connected Review

Sonicare FlexCare Platinum Connected Review

Our Verdict

It cleans the teeth well.

It looks and feels good and there are a number of desireable features.

It is a great toothbrush for those who want a ‘smart’ toothbrush, but for the vast majority it offers more than you need and commands a premium price.

The Sonicare ProtectiveClean 4300 could be a better option.

Pros

  • 3 cleaning modes
  • Built-in timer
  • Bluetooth connectivity for pairing with a smartphone app for tracking cleaning
  • Long battery life
  • UV sanitiser

Cons

  • Bluetooth connectivity will not be for everyone
  • Better value options exist (see other choices)
Preview Product Rating Price
Philips Sonicare FlexCare Platinum Connected Philips Sonicare FlexCare Platinum Connected 871 Reviews £249.98

The 3 BIG questions about the FlexCare Platinum Connected

If you are short of time, the answers to the following 3 questions should let you know all you need to about the FlexCare Platinum Connected toothbrush. If we have missed something, let us know in the comments.

If you want more detail, you can read the full Philips Sonicare FlexCare Platinum Connected review further down the page or watch our video review.

1. Is there anything drastically wrong with this toothbrush?

Most certainly not, there are so many things to like about it.

It is not however perfect given its high price point, but the ‘faults’ only really come into play when comparing to the competition.

The Bluetooth function which I believe does bump the price of this brush up is pretty good, but it is not yet in a position where many will stick with using it, unless you are particularly focused or good at learning a new routine.

We have given a rating of 5/5 to the this connected Sonicare brush.

2. Which other brushes should I consider?

If you do not consider the alternatives, then I do not think you are doing yourself justice, especially if you are willing to pay £100 or more for a toothbrush.

The two that stand out as good alternative options.

The first is the Sonicare ProtectiveClean 4300.  It does away with the Bluetooth connectivity and focuses on being a good electric toothbrush, with useful additions such as a brush head replacement reminder system.

Alternatively, there is the Oral-B Smart 5 5000.  It might be a different brand, but it offers most of what the Platinum Connected does, noteably Bluetooth connectivity at a much lower price.

If you would rather spend a bit less than that, check out our recommendation for the best overall brush.

Our Choice
Philips Sonicare ProtectiveClean 4300 Electric Toothbrush with Travel Case - Black (UK 2-pin Bathroom Plug) - HX6800/03
Oral-B Smart 5 Electric Toothbrush, 1 App Connected Handle, 5 Modes with Whitening, Sensitive, Pressure Sensor, 3 Toothbrush Heads, Plastic Travel Case, 2 Pin UK Plug, Gift for Men/Women
Philips Sonicare Bluetooth FlexCare Platinum Electric Toothbrush & UV Sanitiser (UK 2-Pin Bathroom Plug)
Brush Name
Sonicare ProetectiveClean 4300
Oral-B Smart 5 5000
Sonicare FlexCare Platinum Connected
Customer Rating
Electric Teeth Rating
5/5
5/5
5/5
Price
£55.99
£77.90
£249.98
Prime
-
Our Choice
Philips Sonicare ProtectiveClean 4300 Electric Toothbrush with Travel Case - Black (UK 2-pin Bathroom Plug) - HX6800/03
Brush Name
Sonicare ProetectiveClean 4300
Customer Rating
Electric Teeth Rating
5/5
Price
£55.99
Prime
Oral-B Smart 5 Electric Toothbrush, 1 App Connected Handle, 5 Modes with Whitening, Sensitive, Pressure Sensor, 3 Toothbrush Heads, Plastic Travel Case, 2 Pin UK Plug, Gift for Men/Women
Brush Name
Oral-B Smart 5 5000
Customer Rating
Electric Teeth Rating
5/5
Price
£77.90
Prime
Philips Sonicare Bluetooth FlexCare Platinum Electric Toothbrush & UV Sanitiser (UK 2-Pin Bathroom Plug)
Brush Name
Sonicare FlexCare Platinum Connected
Customer Rating
Electric Teeth Rating
5/5
Price
£249.98
Prime
-

3. Where is the best place to buy the FlexCare Platinum Connected?

The feature set and price point of this toothbrush means that you will not find this in every local supermarket. The more premium and specialised nature means you will need to head to Philip’s own website, high street chemist Boots or retailers like John Lewis.

Of course online giant Amazon offers this too at a competitive price and with swift delivery options. We’ve included a few retail options in the price comparison below, and it’s always worth checking out eBay too.

Why should you listen to us?

Electric Teeth is an independent organisation with a mission to simplify dental health.

Our team is a mixture of consumers and dental professionals.

We strive to create honest, informative content, telling you the facts, good or bad.

We are not sponsored by big brands or healthcare companies. Our site is funded by affiliate revenue and ads, but we only recommend products that we have tested and truly believe to be worth your money.

Why not watch this short video to find out all about us?

Video Review

Philips Sonicare FlexCare Platinum Connected Review

And now for a bit more detail….

This is one of the most premium electric toothbrushes in the Philips Sonicare range, offering Bluetooth connectivity with lesser cleaning modes but still a decent box contents.

Variants of this toothbrush

Now before getting into the full review let’s just mention the name. Quite simply ridiculous. So confusing and even I who writes and reads about toothbrushes am confused. This complicated nature does not apply just to Philips but what a mouthful and complicated mess when there is the FlexCare Platinum, FlexCare+ and FlexCare models on sale in addition to this ‘connected’ variant.

The exact model number is HX9191/06, but retailers vary the name ever so slightly, so for the sake of clarity, you may see this specific brush given various names such as:

  • Sonicare FlexCare Platinum Connected Sonic electric toothbrush with app
  • Philips HX9191/06 Sonicare FlexCare Platinum Connected Electric Toothbrush
  • Philips Sonicare FlexCare Platinum Connected Electric Toothbrush & UV Sanitisier

I think you probably get the picture!

Here it is on the Philips official website.

What’s in the box?

  • Philips Sonicare FlexCare Platinum Connected Sonic electric toothbrush
  • Charging station
  • Charging station with UV sanitiser
  • 1 x Philips Sonicare Adaptive Clean Standard sonic toothbrush head
  • Travel case
  • Documentation

Key Features

  • 3 x brushing modes (clean, white & deep clean)
  • 3 power settings
  • Up to 19 days battery life
  • Bluetooth connectivity
  • Location sensor
  • Pressure sensor
  • Scrubbing sensor
  • UV sanitiser
  • Companion app

Pro & Cons

Here are what I consider to be the pros and cons of the FlexCare Platinum Connected.

The Positives

  • 3 cleaning modes — Functional and desirable modes it offers more of what you and I want from a brush without modes that many of us are really unlikely to use. Clearly labelled on the brush handle and easily accessed.
  • Timed Clean — An audible warning when to change quadrant and when the 2 minute cycle is complete, automatic powering off of the brush. Simple but effective tools in improving your overall experience on an everyday basis.
  • Bluetooth connectivity — Use the wireless technology to log on your smartphone your tooth cleaning habits. How long and how often you brush your teeth and set plans for a healthier mouth and teeth.
  • Battery life — Setting the standard at up to 19 days the performance from this brush is simply fantastic and puts some of the competition to shame.
  • UV Sanitiser — Addressing what is a big issue for some, a simple one press UV santisation process keeps the brush head clean and free of germs and bacteria.
  • Build quality — From every angle the brush looks premium and it feels this too. Solid, well built with quality robust plastics that last.

The Negatives

  • Brush head — A larger brush head, the size for some will be too big. Similar to a manual brush, it feels harder to get to tight sports at the back of the mouth compared to an Oral-B brush.
  • Bluetooth connectivity — Advanced and innovative it is, but the must have the app with you nature to gain the real benefit is going to take time for users to learn and become accustomed too.
  • Cost — It is expensive for many and justifying the extra spend is often not appreciated or understood until it is used.

Design, usability, clean & general use

Personally I am not sure whether I prefer a toothbrush with more or less buttons.

I think I prefer fewer, unless having more makes the interactions with the brush simpler and easier to use for myself and others.

In this respect the Sonicare Platinum Connected brush here, it does look a bit more clunky with all the buttons on the front, but they are simple easy to use and offer a no nonsense approach to changing cleaning modes and intensities.

Philips Sonicare FlexCare Platinum Connected Review 1

Designed to look a little more clinical than its Oral-B competitors the HX9191/06 doesn’t exactly stand out from the crowd, but it does look clean and smart.

The all white body is broken up with only a long oval panel that runs down the front of the brush handle that is finished in a silver colour.

On first glance, the buttons look complicated but they are not really.

At the top of the panel is the Philips Sonicare branding, with a large, clearly labelled power button below that.

Philips Sonicare FlexCare Platinum Connected Review 2

A Bluetooth icon sits below this with then 3 LED’s just below.  These LEDs relate to the power intensity of the brush, 3 settings, low medium and high.  Each LED illuminates green as the intensity changes.  1 green LED and it is set to low, 3 and it’s on high.

The white button below these marked with a + and – icon, like a volume key controls that intensity.

Towards the lower half of the brush are the 3 cleaning modes labelled each with an LED above the name.  These LED’s illuminate as each mode is selected, all controlled by a simple white push button towards the bottom of the handle. Keep pressing to cycle through the modes.

Philips Sonicare FlexCare Platinum Connected Review 3

Finally, a battery status icon can be found right at the bottom.  3 LED’s again.  All light up green reducing from 3 to 1 illuminated as the power decreases.  A single yellow LED and it’s time for a recharge.

Solid and well built-in hand, the cylindrical body is smooth on the sides, with the rear being covered in lots of small raised dots which the fingertips grip onto and help grip the brush, even when wet.

Smooth lines lead to the detachable brush head.  1 comes included in the box, but simply pull off and push on to remove and replace brush heads. Alternatives are available as they are interchangeable but the recommended is the HX9044/26 AdaptiveClean Standard Sonic brush head

On the very bottom of the brush is a small circular recess, this is where the inductive charging pin of the charging stand insets when the brush is docked on one of the two charging stations provided.

Philips Sonicare FlexCare Platinum Connected Review 4

Fixed internally the battery is not user removable.

Aesthetically the brush does not look all that appealing, no bright colours other than the brush head bristles, but this unassuming piece of tech makes up for this in feel and performance, it oozes quality.

Buttons are tactile and responsive and it just feels sitting of the Philips name.

This is a water resistant brush and will survive trips in the shower, a dunk in water and general everyday use. However, where possible prevent prolonged water exposure and do not leave the brush sat in water.

To the cleaning modes then, that is what this brush is all about.

3 modes, clean, white and deep clean, they typically last for 2 minutes, but the white mode offers an extra 40 seconds for focusing on the front teeth.

Philips Sonicare FlexCare Platinum Connected Review 5

With each you can change the intensity of the brushing power and wow, the difference is noticeable.  Even the lowest setting is still more powerful than the Colgate C250, crank it up to the max and you do get a powerful clean and you really feel the bruh offering up up to 31,000 strokes per minute. The simple button on the front makes it really easy to manage the power delivery with the option to change during the clean.

Offering up to 10 times more plaque removal when compared to a manual brush, if this is your first experience of an electric brush, it will be a good one.

It does not offer as many cleaning modes as some which is a bit of a disappointment considering its high RRP, but when the reality is, few actually use the additional modes offered by premium brushes, it feels like Philips have stuck with what most will actually use on the HX9191.

I enjoyed the clean on offer here.  I normally use Oral-B and noticed that I needed to be a little careful not to end up spraying toothpaste out my mouth as ai moved the brush head above, I just kept my lips together a little more.

The Platinum Connected is also a lot quieter, even at full power intensity.  A strong hum of the motor and the vibration in hand compared to Oral-B models that are much louder and have more of a motor working sound.  If you brush your teeth when others are asleep in the home, the Philips is less likely to wake them.

Philips Sonicare FlexCare Platinum Connected Review 6

Something that has become more common within the dental space is to offer no quibble money back guarantees and Philips do just this.  You have a 28 day money back guarantee if you are not satisfied.  Sadly whilst advertised on the web page, there is limited information on exactly how you go about this.  You will likely need to contact customer support, ensure you have all original packaging and your receipt to be able to do this.  Whilst not all that clear, it is nice to know if you really do not get on with it.

I refer in more detail later in the review to the battery life which is impressive at up to 19 days, especially when you consider the physical size is not really much larger than competing brushes from Oral-B, but thicker than quite a few of the Colgate models.

From the age of about 8 years old, you could begin using this brush, but the larger brush head is better suited to adults.  I personally prefer the smaller Oral-B brush heads that are round as opposed to oval.

The sonic motion of this brush head does not give the same aggressive clean as an Oral-B brush.  It is different, the motion of an Oral-B just psychologically makes you feel like it is doing more, when either in truth do a very good job of cleaning your teeth.

Philips Sonicare FlexCare Platinum Connected Review 7

I do feel the Philips is a little more difficult to get right to the back of the mouth in the harder to reach areas but the bristles and power delivery make sure bacteria is broken up and swept away as the bristles pulsate and move.

Blue bristles on the brush head fade over time.  These indicator bristles are designed to act as a visual reminder that you should replace the brush head every 3 months for maximum effectiveness.

Built into the brush handle itself aside from the battery are a series of smart sensors that work in harmony with the smartphone application for Android and iOS that can allow you to track and monitor your tooth cleaning habits, more on that shortly.

There is also a pressure sensor that alerts you when brushing too hard, a timer and an automatic power off feature, not to mention the Easy-Start programme.

Not enabled by default a small process explained in the manual can enable the Easy-Start feature to be enabled.  Over a period of 14 days the power delivered by the brush slowly increases allowing you to become accustomed to the different brushing approach and power offered by an electric toothbrush compared to a manual, it eases you into the brush, a nice touch.

Another nice feature is the pressure sensor that will alert you when you apply too much force when brushing your teeth.  The bristles should essentially skim the surfaces of the teeth, when they don’t they do not clean as effectively and can actually do more damage.  The brush will alert via a change in sound or an on-screen message in the app.  It would be nice if rather than just an audible warning you got a visual one like a light on the brush and not just in the app.  Oral-B offers this. You do hear the change in the sound which is normally enough.

The smart timer on board breaks your normal 2 minute clean cycle into 6 x 20 second segments.  A slight pause in the sonic power delivery causes a change in sound and alerts you to changing sections.

These sections are your upper right, upper left, upper front, bottom right, bottom left and bottom front teeth.

If you are using the accompanying app you will get a visual trigger too.  In fact, the smart sensors in the brush even monitor how well you clean each section.

Philips Sonicare FlexCare Platinum Connected Review 8

At the end of the cleaning cycle the brush will automatically power itself off which not only signifies the end of the clean but conserves power too.

To the app and Bluetooth this brush then.

There is no denying there is an appeal to this brush because of the Bluetooth connectivity, the fact that you can track and log your performance.  Some will find this to be a bit gimmicky too and think it is more effort than it is worth.

If you fall into the latter camp there is little reason to opt for this brush.

If you are keen to give it a go and get stuck in then great, the overall is experience is pretty good.

There are actually a lot of parts to the app itself  I could write for a long time about it and all the features it offers.  Take a good look at some of the screenshots included as from this you can gain a lot more information, in less time than if I wrote about them all.

Available for Android and iOS devices you can download the app from the Play Store here and iTunes here.

Initial setup is smooth and painless with nice on-screen instructions on how to get started.

The app is well thought out and works reasonably well and I did not experience any crashing or stalling in the app.  I can’t help but compare the Sonicare app to that of Oral-B’s for their connected toothbrush, there is a lot of similarity, but I have had the Oral-B app crash whereas I did not with the Philips.

Philips Sonicare FlexCare Platinum Connected Review 9

With either app, to actually begin logging the clean and see your progress on-screen you need to launch the app before you begin your clean.  Turning the brush on and having your phone close by is not enough.

Ths connected brush uses sensors in the brush handle to determine the location of the brush within your mouth and works on the basis of you following a particular pattern as you clean, starting in the top and working around and then to the bottom.  Whilst you need the phone and app nearby you do not need to be actually looking at your phone the whole time.

Philips work on the basis that you follow the ‘correct’ convention for cleaning your teeth.

Oral-B, on the other hand, have taken the more innovative approach which I think in principle works better from a consumer’s point of view, but sadly from reliability, accuracy and regularity does not.  They make use for the front facing camera on the phone to be aligned with your face and use a series of sensors and the camera to determine location.  Thus if you begin cleaning your bottom teeth first it knows this, whereas the Philips does not.

This, therefore, means that the Oral-B is more accurate in logging which parts of the mouth you actually cleaned and for how long, but the innovative and more complicated nature of this means it is not always accurate; and the process of remaining aligned with the camera during your clean is a bit more cumbersome, especially when you consider mounting the smartphone holder etc.  See our Genius 8000 and 9000 review to find out more about this.

Thus ultimately for me the Philips has the edge in ease of use, just.

When in the app and following the correct cleaning process you get an on-screen visualisation of your mouth along with a timer to easily track where the brush should be and for how long.

Brush too hard and an on-screen notification says to reduce pressure.  You can hear a change in the sound from the brush, but Oral-B still do this better with a visual LED on the brush that shines red and a more obvious indication of red in the app compared to the subtle purple here with Philips.

You also get an alert if you are moving the brush too much which is good to see.

The app also logs how long you have been using a brush head for, reminding you when to change as well as asking questions such as did you floss, rinse with mouthwash etc.  These prompts can be turned on or off, but if kept on it will log your responses and keep track of these details too.

At the end of any clean you get a visualisation of your clean with areas for improvement highlighted along with details on how long you cleaned for etc.

At any time you can go back and see how well you did via the calendar logs in place.

The brush does restore cleaning data for a few days if you do not pair it with a phone, it is easy to forget sometime unless you are in the habit.  When you next connect the data is synchronised to the app filling in the days you have missed, assuming you have cleaned your teeth.  It will omit flossing and mouth washing data though.

One of the things we like to suggest here at Electric Teeth to extrapolate more value from your brush, is to share the handle with another user in the family, just changing the brush heads each time.  Whilst possible, sadly the Bluetooth connectivity option becomes redundant.  This brush can pair with multiple phones but is only capable of logging one person’s clean data.  No matter if you sync to a new phone the data logged is the same.  I am sure in time there will be a solution to this, but presently there is not to our knowledge and from our tests.  Oral-B brushes are the same.

Additional elements to the app aside from the logs of your cleans, flossing and rinsing are the battery status; still a bar and not a percentage (%).  Goals allow you to achieve certain targets such as gum health and whitening, you have some pre-set but can create your own.

You can get more granular setting focus areas that will focus you on spending more time on certain areas of the mouth.  These can be identified as a plaque build up area, bleeding area, gum recession and cavity.

Keep track of dental appointments and even store progress reports.

Shop for products and subscribe to services like replacement brush head deliveries, gaining a discount within the app.

You can enter details about yourself that helps the app configure things for you, earn points by achieving goals as well as tips.

See all of this in more detail by viewing the following screenshots.

When you have finished cleaning your teeth you should rinse your brush head off to wash away residue paste and bacteria.  For the most part it is fine, for years you, I and others have been doing it like this, but with the HX9191 there is an additional feature included.

One of the 2 charging stands included has a UV sanitiser built-in which when run kills off bacteria on the brush head.

The fairly compact santiser can accommodate up to 2 Philips brush heads.  2 little prongs allow the heads to be placed inside and stood upright.  Position so that the bristles face the internal lamp, close the door and press the green button on the top to begin the cleaning cycle.

Philips Sonicare FlexCare Platinum Connected Review 18

Lasting 10 minutes the UV bulb produces rays that further kills any lingering bacteria trapped on the brush head.

I really like this idea.  It seems logical and could help long term to reduce the chance of oral health issues.  That said many of us have gone for years without using or needing this.

How frequently you run the cycle is up to you.

It does need to be connected to power for it to run and opening the door mid cycle will stop the process.  You can also press the power button again to end this.

In the box is a travel case for the brush handle and brush heads.  A fairly simple travel case it is of plastic construction with an off white rear half to the case and a smoked clear section on the front to be able to see what is inside.

Certainly functional it protects the brush handle and heads from accidental damage or activation when in transit.

The case does not offer charging for the brush in the case like the DiamondClean series. As a moulded brush with a virtually all in one design, maintenance is simple on this brush, just a rinse and a wipe.  However, it should not really be required. Should something go wrong, there is as standard a 24 month warranty is provided with the HX9191.

Summary of design, usability, clean & general use

  • Comfortable brush to hold and use
  • Solid with a premium feel
  • 3 cleaning modes – clean, white and deep clean
  • 1 brush heads included
  • Alternative brush heads available
  • Built-in timer and pacer tells you when to change sections of the mouth and finish brushing
  • Easy-Start mode included
  • Pressure sensor
  • 2 charging stands included, one with a UV sanitiser
  • Bluetooth connectivity for logging your brushing history and encouraging you to brush for the allotted time – works well on the whole
  • Water resistant and can be used in the shower
  • 2 year warranty as standard

Battery life

Whilst for many of us do not need our electric toothbrushes to have extremely long battery life, not having to worry about the power remaining is always a bonus.

I am not entirely sure just how Philips do it but they produce brushes with battery life that far exceeds that of the competition without the brush physically being that much larger.

The Platinum connected offers a massive 19 days of battery life when used on the standard clean mode. This is shorter if the white mode is used.

Based on 2 x 2 minute cleans a day, you will get 38 cleans or 76 minutes of usage time.

This is ideal if you travel as you can without needing take the charger, unless you are away for a particularly long time.

Philips Sonicare FlexCare Platinum Connected Review 19

Just shy of 3 weeks of usage time means the large battery takes a while to charge, in fact to fully charge it can take up to 30 hours to charge.

Provided in the box are 2 charging stands, a standard charging stand like that found with most other electric toothbrushes and then a larger stand that also includes the UV sanitiser.

You can use one or both charging stand depending on what suits you. On either is a small prong that marries up with a recess on the bottom of the brush handle. The brush charges via inductive charging. When placed on the charger an audible sound can be heard.

Both connect to a 2 pin shaver socket found in most bathrooms.

Supporting voltages from 100 to 240V, if you wish to connect this to a 3 pin UK mains socket, you will need to purchase an adapter.

At the bottom of the front panel of the rush handle are 3 LED’s that relate to the battery life.

When powered on the LEDs will power on to show the power. 3 green LED’s will mean it is fully charged, whilst a single yellow LED will mean power is low.

When on the charger, the LED’s will turn green, lighting up one by one until the brush is fully charged.

Whilst it takes up to 30 hours to fully charge the brush, it is safe to leave it on the charging stand. However good practice is to occasionally run the battery down and run the battery through cycles to prolong the battery usable life.

A small criticism is that despite this being a Bluetooth enabled and connected toothbrush, in the app, whilst you can see the battery power you just get a word such as ‘Good’ rather than a more accurate and useful % such as 20% or 15%. This is the same for the LED’s, still feels a bit of a guessing game.

Summary of battery life

  • Up to 19 days, 38 cleans or 76 minutes of usage time based on 2 cleans a day
  • Can be left on the charger
  • Takes up to 30 hours to charge fully
  • 2 x chargers included in the box
  • Status icon flashes green when charging and yellow when battery is low
  • Works on 100- 240 volts

Price & where to buy

I have included links to buying options here at the start of the review.

In the section below, I discuss the price more generally and in relation to similar products.

The recommended retail price of the Sonicare FlexCare Connected brush talked about here is some £250*.

That is an eye-watering price when you can buy a manual brush for a few pounds.

Thankfully the competitive world of retail and online shopping mean that the brush can typically be picked up for 40-50% off the RRP without too much difficulty.

We paid £125 for this brush at the time of writing.

Your dentist will likely remind you that your toothbrush needs replacing every 3 months. Thankfully with the Sonicare electric toothbrush it is just the brush head. Whilst one is supplied, you can purchase the HX9044/26 AdaptiveClean Standard Sonic brush heads in packs of 4 costing anywhere from £25-£32. The average price of about £28. This gives a per brush head cost of £7.

Philips Sonicare FlexCare Platinum Connected Review 7

When looking for brush heads, do look at subscription options offered by the likes of Amazon and Philips, there can be extra savings to be had and the heads get delivered when you need them, no requirement on you to remember to buy more.

Over the course of 3 years then the cost of running this electric toothbrush is £202 or 18p per day, based on one user.

This price does exclude the cost of water, toothpaste and electric to charge it, but you get a rough idea of just what it will cost you.

On the face of it, this may seem expensive and I will not lie in that this is one of the more expensive electric toothbrushes, but there are things that will bring the cost down.

Firstly, there is a good chance the brush will last a lot longer than the quoted 3 years and by sharing this brush with another user if possible, interchanging the heads each time will dramatically reduce the running costs.

Please note that all prices quoted are approximates and will vary based on location, supplier and time of purchase.  These figures were correct at the time of writing and should not be relied upon as hard fact, but used as a guide during your decision process.

Summary of price & where to buy

  • Recommended retail price of £250
  • Generally available from £125
  • Works out at around 18p per day over 3 years
  • Share brush handle with another user to extend value
  • Brush heads cost £7 to replace
  • Consider subscription service for brush heads

Reliability & long term use

We would like nothing more to tell you how this brush will fare after daily use for 1 year, 2 years or even 3, but it is not feasible to do this, sadly.

All brushes reviewed here at electric teeth are done so thoroughly and no brush is reviewed with anything less than 2 weeks of consistent usage, many are for 6+ weeks.

We do test every aspect and try to highlight weaknesses and potential issues with the brush.

Philips typically command a premium price, but for this you get a quality product that feels superb and from our experience and others stands the test of time.

Inevitably at times products will fail but we have no immediate concerns for this brush.

Included is a 2 year warranty which will cover any faults that arise with the brush that are not as s direct result of user damage, so if something should stop working you have this to fall back on.

To prolong the life of any brush giving it a rinse and a wipe down to remove grime that builds up is a must.

The weakest point is the battery. After repeated charges and discharges it can fail and should it, they are not easy to replace. To maximise battery life try to avoid always having it on charge and look to run the battery down fairly regularly and it give it full charging cycles.

Conclusion

Pushing the toothbrush into the future with Bluetooth connectivity, whilst in principle it does work we are far from a situation where this is perfect and everyone will want to adopt such a brush, but if this is the sign of things to come then the future looks good.

The price of the Sonicare FlexCare Platinum Connected (view on Amazon) toothbrush is certainly not favourable, but the more time I spent with it and the more I used it, the more I grew to like it and forget about the price.

Whilst finances should not be the only driver the £7 price tag per brush head is a bit of a bitter pill to swallow.

For those who can do without Bluetooth and want a few pounds to spare, opt for the ProtectiveClean 4300.

What is evident is the quality, it feels solid, the battery life is stellar and there is most certainly the feeling of detail and perfection and not some rushed job just to make a quick buck.

Equivalent brushes can be found for cheaper but generally lack the excellent battery life and I think the Philips Bluetooth connectivity outclasses that or Oral-B, just.

Variable power settings, limited cleaning modes and good box contents including that UV sanitiser and travel case help make this an all round package.

At the end of the day, it is your teeth that need to be clean and healthy, I have no reservations in suggesting this brush can do a great job, in fact, you could do a lot worse.

Our Choice
Philips Sonicare ProtectiveClean 4300 Electric Toothbrush with Travel Case - Black (UK 2-pin Bathroom Plug) - HX6800/03
Oral-B Smart 5 Electric Toothbrush, 1 App Connected Handle, 5 Modes with Whitening, Sensitive, Pressure Sensor, 3 Toothbrush Heads, Plastic Travel Case, 2 Pin UK Plug, Gift for Men/Women
Philips Sonicare Bluetooth FlexCare Platinum Electric Toothbrush & UV Sanitiser (UK 2-Pin Bathroom Plug)
Brush Name
Sonicare ProetectiveClean 4300
Oral-B Smart 5 5000
Sonicare FlexCare Platinum Connected
Customer Rating
Electric Teeth Rating
5/5
5/5
5/5
Price
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£77.90
£249.98
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Electric Teeth Rating

Philips Sonicare FlexCare Platinum Connected Review 21

Size Guide

  • Height (without head) – 19cm
  • Height (with head) – 25.2cm
  • Width – 3cm
  • Thickness – 3.5cm
  • Weight (without head) – 137g
  • Weight (with head) – 142g

All sizes are approximates. 

FAQ

  • Is the FlexCare Platinum Connected toothbrush an oscillating brush?
    • No.
  • What is clean mode?
    • This is the comprehensive everyday cleaning mode that works with the provided brush head to effectively clean the teeth and remove up to 10% more plaque than a manual brush. This lasts for 2 minutes.
  • What is white mode?
    • A 2 minute and 40 seconds cleaning cycle  A 2 minute cycle that alternates between white and massage with an additional 40 seconds for polishing your front teeth.
  • What is deep clean mode?
    • An invigorating deep massage designed to deliver an exceptionally clean experience.
  • Does it have any other cleaning modes?
    • No, it has the 3 cleaning modes, clean, white and deep clean.
  • What brush head does it come with and what alternative ones can be used?
    • Provided with the FlexCare Platinum Connected is a single HX9044/26 AdaptiveClean Standard Sonic brush head.  Although there are different Sonicare heads which are interchangeable and usable with this brush, this is the advised for the best cleaning experience.
  • Does the Pro FlexCare Platinum Connected have a pressure sensor?
    • Yes, it does.
  • Does the Platinum Connected have Bluetooth?
    • Yes , it does.
  • Does the FlexCare Platinum Connected come with a warranty & how long is it?
    • Yes, it comes with a 2 year warranty which covers mechanical faults and not user damage.
  • Does the Platinum Connected have a built-in timer?
    • Yes.  There are two main timers built-in.  There is the timer for the length of the clean, which is typically 2 minutes, at the end of the 2 minutes the brush automatically powers off.  You then have the pacer which activates at 20 second intervals, typically.  Rather than 4 quadrants, Philips segment the mouth into 6 giving 20 second intervals rather than the more common 30 seconds for 4 quadrants.
  • How long does the battery last?
    • The battery lasts up to 19 days which is equivalent to 38 cleans or 76 minutes, which is incredible.
  • Does it come with a charger?
    • Yes, a charging station is included with the FlexCare Platinum Connected.  In fact there are 2.  A charging stand only and a charging stand with UV sanitiser.  You can use both or one or another.
  • Battery status icons, what do they mean?
    • When not on the charger, a single yellow LED indicates a low charge, whilst 3 green LED’s indicate a full charge.
    • When on the charger the LEDs will turn green as the brush charges.
    • If you hear 2 sets of 5 beeps and a yellow LED.  You need to charge the brush.
  • What is the Easy-Start mode?
    • There is an option to enable the easy-start mode that will over the course of 14 days, gradually increase the power of the brush, providing each clean is a minimum of 1 minute.
  • The power intensity settings
    • The brush has 3 power intensity settings.  The lowest setting will light up 1 green LED, the medium 2 and high 3.
  • How long does the UV sanitising clean take?
    • The UV sanitiser runs for 10 minutes to clean the brush head.
  • The charger is 2 pin, how can I use it?
    • The charger is a 2 pin/prong charger designed to be used on voltages of 100-240 volts.  It is a 2 pin charger suitable for connecting to shaver sockets found in many bathrooms in the UK & Europe.  If you do not have a shaver socket, you can purchase an adapter that will allow the charger to be connected to a standard 3 pin UK mains socket.
  • Can this be fixed to a wall?
    • No, the charger has not been designed in this way.
  • Can I use the Platinum connected in the shower?
    • Yes. The Pro brush is waterproof so if you choose you can use it in the shower
  • Does it come with a travel case?
    • Yes, a travel case is included in the box.

Your Opinions

Do you own or have you used the Philips FlexCare Platinum Connected?

Are there certain features that you really like or dislike?

Let us know what you think about this brush and let others who may well be considering purchasing one know your opinions before they do.

Summary
Review Date
Reviewed Item
Philips Sonicare FlexCare Platinum Connected
Author Rating
51star1star1star1star1star

About Jon Love

Jon is a leading voice on electric toothbrushes and has been quoted by mainstream media publications for his opinions and expertise.

Having handled & tested hundreds of products there really is very little he does not know about them.

Passionate about business and helping others, Jon has been involved in various online enterprises since the early 2000s.

After spending 12 years in consumer technology, it was in 2014 that he focused his attention on dental health, having experienced first-hand the challenge of choosing a new toothbrush.

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1 thought on “Philips Sonicare FlexCare Platinum Connected Review”

  1. Thank you for a very comprehensive account which will help me immensely to decide on whether to go for an expensive brush (have not made up my mind yet!)

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