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Oral-B Pro 500 Review

Medically Reviewed By: Dr. Gemma Wheeler

(GDC Number: 259369)

Oral-B Pro 500

Our Verdict

The Pro 500 is a good electric toothbrush. It is not bogged down with unnecessary features. It has what it needs to get the job done.

If you are after a basic, superb value toothbrush, then this is it.

There is no arguing that this is a good electric toothbrush for the majority and you are not wasting money if you buy one.

However, as good as the Pro 500 is, the Oral-B Pro 2 2000 is, for many, a better buy.


  • 1 cleaning mode
  • Built-in timer
  • Slim handle


  • Only a 7 day battery life
  • Limited box contents (subject to variant)
  • Better value options exist (see other choices)

The 3 BIG questions about the Oral-B Pro 500

If you are short of time, the answers to the following 3 questions should let you know all you need to about the Oral-B Pro 500. If I have missed something, let me know in the comments.

If you want more detail, you can read my full Oral B Pro 500 review further down the page or watch our video review.

1. Is there anything drastically wrong with this toothbrush?

No, it is a good brush for the money.

I have given the Pro 500 a rating of 5/5.

2. Which other brushes should I consider?

For the price, the Pro 500 is great, make no mistakes about it.

However, you don’t have to spend a great deal more to get a little extra value.

The Pro 2 2000 is the one particular brush I think worth considering.

It looks very similar to the 500, but has a more powerful brush motor, twice the battery life, an extra cleaning mode and a pressure sensor built-in.

You could do worse than also considering the ProtectiveClean 4300 from Sonicare.

It is a more premium brush, they are all compared to the Pro 500, but it offers a few more features. 2 of the most compelling are the significantly better battery life and the brush head replacement reminder system.

If you are really unsure where to turn and want more assistance, do read our best electric toothbrush nz post.

3. Where is the best place to buy the Pro 500?

Shaver Shop tends to be one of the best value sellers of the Pro 500. However, you can buy it form quite a few different sellers including JB Hi-Fi, Farmers, Harvey Norman, Noel lemming, Chemist Warehouse and The Warehouse.

There is too a variant that comes with a travel case included, often referred to as the ‘value pack’. Quite often you can pick this up for the same price as the standard model, even though you get more in the box.

Why should you listen to us?

Electric Teeth is an independent website with a mission to simplify dental health.

Our team is a mixture of consumers and dental professionals.

We strive to create honest, informative content, telling you the facts, good or bad.

We are not sponsored by big brands or healthcare companies. Our site is funded by affiliate revenue and ads, but we only recommend products that we have tested and truly believe to be worth your money.

Why not watch this short video to find out all about us?

Video Review

The following video is the UK version of the Pro 500, known as the Pro 600.

The provided brush head and charging stand are different, as is the price. However, the general message is the same.

Oral-B Pro 600 Review

And now for a bit more detail…

This is more of an entry level brush within the Pro Series from Oral-B.

But, just because it is an entry level brush does not mean you are being short changed. It does offer superb value for money and a no-nonsense approach.

The Pro 500 is about getting the job done simply and effectively without the hassle.

Variants of this toothbrush

At the time of writing, there are 4 main variants of the Pro 500.

  • Pro 500 CrossAction – Light blue
  • Pro 500 CrossAction – Pink
  • Pro 500 3D White – Light Blue
  • Pro 500 (CrossAction) Value pack – Light blue + travel case

From a performance and functionality point of view, they are all the same. There is no difference as to how well each clean the teeth.

Light blue and pink refers to the colour of the rubber grip that is present on the front of the brush handle.

CrossAction and 3D White are the names of the brush head included.

Each comes with 1 head. 3D White is designed to help polish the tooth surfaces, whereas the CrossAction is more focused on achieving a good overall clean.

The ‘value pack’ includes a travel case in the box.

While subject to change, the Pro 500 CrossAction and Pro 500 value pack tend to be the most widely stocked and more cost effective.

If possible, opt for the value pack, assuming there is no real price premium to be paid.

Oral-B Pro 700 a possible alternative

If you would rather a black coloured brush handle and want a travel case too, you should consider the Pro 700 from Oral-B. Aside from the handle colour, they are identical.

Just like the 500, be aware of the price.

What’s in the box?

  • 1 x Braun Oral-B Pro 500 rechargeable toothbrush
  • 1 x CrossAction brush head
  • 1 x Charging stand
  • Documentation

Key Features

  • Oral-B 3D movement cleaning system (pulsates and sweeps)
  • Removes 100% more plaque than a manual brush
  • Rechargeable battery
  • 1 cleaning mode (Daily Clean)
  • 2 minute timer including quadpacer

Pro & Cons

Here are what I consider to be the pros and cons of the Oral-B Pro 500 rechargeable electric toothbrush.

The Positives

  • 1 cleaning mode – Daily clean is generally the β€˜go to’ mode for most users even on more premium brushes with other modes used less frequently. This makes it easy and simple to get up and running.
  • A slim profile – The Pro 500 is an easy to use brush that fits comfortably in the hand irrespective of your age and movement in your fingers. Well designed contours and rubber grip stop the brush from slipping when wet.
  • Price – Competitively priced given what it offers.
  • Timer – Built-in 2 minute timer and pacer to help encourage you to brush for the dentist recommend 2 minutes.

The Negatives

  • Battery Life – 7 days of battery life on a full charge is pretty poor in comparison to the competition.
  • Battery Status – No indication of how much power is in the brush, unless the battery is near to being depleted.
  • Limited box contents – You do not get much in the box, no travel case (as standard) or additional brush heads.

Design, usability, clean & general use

What always impresses me about the Pro series from Oral B is that the design and size of the brush handles are such that most people from a child right through to pensioner with limited movement in the hand can normally comfortably hold, grip and use the brush.

Weighing in at 130g and no more than 3cm thick the handle fits comfortably in the palm of the hand and a mixture of rubber and plastic grips make for easy retention of the brush even when wet.

The Pro 500 has a length of light blue coloured rubber that runs down the front of the brush. It makes it look a little less clinical, in comparison to an all white brush handle which is quite common within the Oral-B range.

As mentioned in the variants section above, there are different versions of this brush.  Most come with this blue rubber grip, but models like the Oral-B Pro 500 pink special edition electric toothbrush will come with a pink rubber grip instead.


The rear is constructed from a rigid, gloss white plastic with grips running down from the top to the bottom. Whilst functional, using rubber here would be nice as it would feel even better and look more premium.

The raised power button is what starts and stops the one cleaning mode on this brush. A tactile button that sits prominently in the upper third of the brush handle it is not only very visible thanks to white accents, above and below are a series of contoured grips in the rubber to ensure it remains in the hand.

Once the power button has been activated the one and only cleaning mode, known as Daily Clean mode will begin.

A standard brushing cycle is for 2 minutes which is the recommendation from dental professionals.

You should perform a 2 minute clean at least twice a day (remember to clean interdentally at least once too).

During the 2 minute cleaning cycle the brush will provide alerts when it is time to change quadrant. By pausing the brush head movement briefly at the 30 second intervals, you get a change in brushing sensation and sound.

There are 4 quadrants to the mouth. You spend 30 seconds on each quadrant and at the end of the 120 seconds or 2 minutes another audible tone is heard to signify the end of the cycle.

The Oral-B Pro 500 toothbrush continues to operate at the end of the cycle unless you turn it off.

Brushing for the full 2 minutes is very important, but just as important if not more so is the right technique. Make sure you learn how to clean your teeth properly.

A common mistake particularly when using a manual brush is applying too much pressure.

The bristles of the brush should virtually skim the surfaces of the teeth. Some brushes have a pressure sensor built-in. The Pro 500 does, but it is not a visible sensor like the more premium models.

When applying too much pressure the speed of the brush head is automatically adjusted to ensure that minimal damage is done.

You should be able to hear the brush motor sound change if you are applying too much pressure. It will sound like it is staining.

When relieved, the motor will increase the brushing speed again.

This is where the likes of the Pro 2 2000 come into their own. They have a pressure sensor, that will not only slow the motor, but alert you to via a red warning light on the back of the brush handle.


Another area in which the Pro 2 2000 is potentially a bit better is with the cleaning action.

Both offer a 3D motion from the small round brush head. However, the brush motor in the 2000 is a bit more powerful.

Now in truth, the differences are not massive and it is not a case that the Pro 2 will clean the teeth radically better. However, if you were ever to use the two side by side you would likely notice the difference.

Those extra few movements can potentially give that extra boost to the cleaning performance. It does come at a cost, but given that you are generally investing in the brush to last a good few years, the premium could well be worth it.

It can be very confusing when buying a toothbrush, as the names and marketing messages are all similar but different. Don’t panic. There is little meaningful difference between them.

As I have already demonstrated there are different versions of the Pro 500.

The important thing to note is that whilst they come with different brush heads, they perform virtually identically to one another and should give a good overall clean.

It is the CrossAction brush head that is more common and is the go to brush head for overall good cleaning on a daily basis.

There is nothing wrong with the 3D White brush head that comes supplied with some variants. It is just designed to focus a little more on buffing the teeth to a nice shine, so they look at white as possible.

Don’t worry too much about the differences, just use one and stick to it. Brushing with something is better than nothing.

That said, there are up to 6 different brush head styles you can choose form. All of which are interchangeable, pulling off and pushing onto the handle.

It never hurts to seek advice from your dentist on which is best for you. In most instances, they will recommend the CrossAction or the Sensitive brush head. More details on all of these are available in our comprehensive brush head guide.

Remember to change your brush head at least once every 3 months. Set a reminder on your phone, in your diary or just check your brush head regularly.


You will notice that the bristles will actually change colour and fade as they get older and are used more. If you have not changed your brush head for a while and the bristles look a bit faded, it is probably about time.

By their very nature, a toothbrush will get wet. The Pro 500 is water resistant.

Whilst leaving it at the bottom of a bath might not be the best idea, you can use the brush in the shower if you like without issue and running tap water over it is just fine to keep it clean.

All of the electronics, including the rechargeable battery is sealed inside.

Unless you pick up the variant that has the travel case included, you get no extras in the box.

Yes, it would be nice to have another brush head or 2 included, but sadly that is not the case.

The travel case, if you do get it is of plastic construction and is nothing too fancy. However, it does serve the purpose in protecting the brush handle should you be taking it away for a few days.

It will hold the handle and up to 2 brush heads, limiting the chance of physical damage or the heads coming into contact with dirt etc.

Whilst I have no reason to believe the Pro 500 is unreliable, as standard, a 24 month warranty is provided with the Pro 500, giving you a bit of peace of mind, should anything go wrong.

Summary of design, usability, clean & general use

  • Slim and comfortable brush to hold and use, even if limited hand movement
  • 1 cleaning mode – daily clean
  • 1 brush head included
  • Alternative brush heads available
  • Built-in quad pacer and 2 minute timer tells you when to change quadrant and finish brushing
  • Pro 2 2000 has a move powerful motor
  • Travel case available with select variants
  • Water resistant and can be used in the shower
  • 2 year warranty as standard

Battery life

What you expect in terms of battery life from a toothbrush may different from what someone else expects. Generally speaking, most rechargeable toothbrushes offer at least a couple of weeks, if not a bit more.

This 2 week plus time frame is based on one user, making use of the brush twice a day for a total of four minutes.

The Pro 500 falls a bit below par, with just 1 week or 7 days of use from the built-in rechargeable battery.

That is equivalent to 14 cleans or 28 minutes of usage time.

If you clean your teeth more than twice a day or for longer than 2 minutes, expect the number of days usage time to be less.

For many, this will be perfectly sufficient. However, you couldn’t go away for a couple of weeks without taking the charger.


All other models in the Pro Series, as well as the Smart and Genius Series from Oral-B offer 2+ weeks.

Philips Sonicare generally offer 3+ weeks, with many achieving 5.

Part of the battery life problem is potentially down to the battery used.

Sealed inside the 500 is a Nickel Metal Hydride (NiMH) battery, rather than the more desirable Lithium-Ion (Li-Ion).

When power is low the battery status icon will flash red and you will likely feel the decrease in brush power.

It can feel like you don’t get much warning. You can usually eek out about 2 cleaning sessions from when the battery says it is low.

A small convenience and power saving feature found on Sonicare brushes, not available on Oral-B is the automatic power off. At the end of the 2 minute cleaning cycle, it turns off without any intervention from you. This not only makes it clear that the brushing time is up, but reduces battery use.


In the box when you buy the brush is a fairly basic but functional charging station. The small prong on the top marries up with a recess in the bottom of the brush handle and will charge the brush fully in about 8-12 hours. I tend to leave it on charge overnight. When charging the battery charging icon flashes green.

The charger does work on 220-240v and the power cable is hardwired into the stand.

Should you travel with it, subject to your destination you may require a voltage and plug adapter.

Summary of battery life

  • 28 minutes of usage time or 7 days usage based on 2 cleans a day
  • Can be left on the charger
  • Takes about 8-12 hours to charge fully
  • A charger included in the box
  • The status icon flashes green when charging and red when the battery is low
  • Works on 220-240v

Price & where to buy

I have included links to buying options here at the start of the review.

In the section below, I discuss the price more generally and in relation to similar products.

The Pro 500 has a recommended retail price of NZ$99.99.

DO NOT pay this. The brush is not worth it.

In fact, I don’t recommend paying anything over NZ$70. That is the maximum I would suggest you pay for it.

If any retailer is asking more than NZ$70, either shop around for a better deal or opt for a different model.

You can get premium models like the Pro 2 2000 for around NZ$100, so the Pro 500 would be overpriced if sold at this price.

Arguably it could be sold for NZ$100, but the reality of the situation is that Oral-B brushes sell for the majority of time at up to 50% off.

Therefore the retail price is a bit artificial.

An acceptable price for the 500 is around $50-60.

For this price, you will get the box contents listed above.

It should too be possible to get that value pack variant with the travel case included too for the same price. This is the one to go for if you can. That case has at least a $10 value in my opinion.

Here at Elective Teeth we like to try and give a bit of a benchmark on the cost of ownership and for comparison to other models.


The Pro 500 comes with just 1 brush head in the box.

Over 3 years you will need to purchase a further 11 heads, which on average cost around NZ$7 each.

Add this onto the purchase price and you get the cost.

At a fair NZ$55 for the Professional Care 500, plus the NZ$77 for replacement brush heads, you are looking at a total cost of NZ$132 or $0.12 per day.

If it was sold for full retail price this would change to NZ$177 or $0.16 per day.

The Pro 2 2000 I have mentioned several times comes in at just $0.16 per day. You can see, how it is not really much more expensive given the extra benefits.

With any model, these prices only act as a rough guideline. The price does exclude the cost of water, toothpaste and electric to charge it, but you get a rough idea.

Of course, the vast majority will last a lot longer than 5 years, reducing the ownership cost as time goes on.

Please note that all prices quoted are approximates and will vary based on location, supplier and time of purchase.  These figures were correct at the time of writing and should not be relied upon as hard fact, but used as a guide during your decision process.

Summary of price & where to buy

  • Recommended retail price of NZ$99.99
  • Generally available from NZ$50-60
  • Replacement brush heads cost approx NZ$7 each
  • Works out at around NZ$0.12 per day over 3 years

Reliability & long term use

Having been using Oral-B brushes for many years personally along with having put many through extensive tests we can be pretty confident that your brush will still be functional 4 or 5 years down the line.

With a regular rinse and wipe down the brush will stand the test of time.

Plastics and rubber may start to discolour but you should not really expect failure.

The weakest point is the battery. After this time this is most likely to fail due to the constant charge and discharge and internal parts could wear out but anything beyond three years and you are doing well.

Remember, you do have the warranty, should go wrong sooner than expected.



It is cheap, cheerful and functional.

It may sound like there are sacrifices but the build quality is as good as any brush three times the price. The cleaning performance isn’t too far behind either.

There is no arguing that this is a good electric toothbrush for the majority and you are not wasting money if you buy one.

However, as good as it is, the Oral-B Pro 2 2000 is, in my opinion, a better buy.

With the 2000 you get twice the battery life, a more powerful brush motor, an extra cleaning mode and pressure sensor, for less than twice the price.

Electric Teeth Rating

Oral-B Pro 500 Review 1

Size Guide

  • Height (without head) – 19.5cm
  • Height (with head) – 23cm
  • Width – 2.5cm
  • Thickness – 3cm
  • Weight (without head) – 124g
  • Weight (with head) – 130g

All are approximates


  • Is the Pro 500 an oscillating brush?
    • Yes, with Oral-B 3D motion that oscillates, rotates and pulsates.
  • What is daily clean mode?
    • This is the comprehensive everyday cleaning mode that works with the provided CrossAction brush head to effectively clean the teeth using the Oral-B 3D oscillating, rotating and pulsating technology to clean the teeth and remove up to 100% more plaque than a manual brush.
  • Does it have any other cleaning modes?
    • No, it has just one cleaning mode Daily Clean. For more cleaning modes consider the Pro 2 2000 and Smart 4000.
  • What brush head does it come with and what alternative ones can be used?
    • The brush head that is supplied will depend on the version purchase. The Pro 500 is sold with a Cross Action or 3D White brush head.
    • Irrespective of which one you purchase you can change the heads with any others on offer from Oral-B. There are many that work with the brush handle. There are 6 main brush head options that include CrossAction, FlossAction, 3D White, Sensitive, Gum Care and PrecisionClean
  • Does the Pro 500 have Bluetooth?
    • No, it does not.
  • Does the Pro 500 come with a warranty & how long is it?
    • If purchased new from an approved retailer the Pro 500 will come with a 2 year warranty.
  • Does the Pro 500 have a built-in timer?
    • Yes. Often referred to as the quadpacer; subject to the cleaning mode the brush will provide an audible warning through a slight pause in the brushing mode to tell you to change quadrants. There are 4 quadrants to the mouth, and brushing is normally for 2 minutes. The timer will active at 30 second intervals, with a different sound at the end of the 2 minutes. There is no visual timer included, although you can see the pause in the brushing mode if watching the brush head itself.
  • How long does the battery last?
    • The battery lasts up to 28 minutes, which if used on the standard daily clean mode is 7 days based on 2 cleans per day.
  • Does it come with a charger?
    • Yes, a charging station is included with the Pro 500.
  • Can this be fixed to a wall?
    • The Pro 500 charging station or brush head holder has not been designed to be fixed to a wall.
  • Can I use the Pro 500 in the shower?
    • Yes. The Pro 500 is water resistant so if you choose you can use it in the shower
  • Does it come with a travel case?
    • No, a travel case is not included as standard. However, there is a ‘value pack’ where a case is included.

Your Opinions

Do you own or have you used the Oral-B Pro 500?

Are there certain features that you really like or dislike?

Let us know what you think about this brush and let others who may well be considering purchasing one know your opinions before they do.

Jon Love
Oral-B Pro 500