The Oral-B Genius AI is an extremely good electric toothbrush.
It cleans the teeth really well and is one of the smartest and best brushes on the market today
It demonstrates how technology can help you achieve the best oral health care standards.
It is not perfect though. The graphics in the smartphone application could be improved to enhance the way that it educates you about the areas of the teeth you have and have not brushed.
The Genius AI lacks the finer details and quality that comes with the likes of the Philips Sonicare DiamondClean Smart.
It gets my vote of confidence for sure, but in reality, it is a more feature rich and expensive toothbrush than you necessarily need. There are cheaper brushes that clean the teeth just as well.
- Cleaning action
- Built-in timer and pacer
- Pressure sensor
- Bluetooth & AI technology
- Box contents
- Travel case
- Cleaning mode icons
- Bluetooth & AI technology
- Expensive (other options exist)
The 3 BIG questions about the Oral-B Genius AI
If you are short of time, the answers to the following 3 questions should let you know all you need to about the Genius AI 10,000 from Oral-B. If I have missed something, let me know in the comments.
If you want more details, you can read the full Oral-B Genius AI review further down the page.
1. Is there anything drastically wrong with this toothbrush?
There is most certainly nothing critically wrong with this smart toothbrush.
Your options for a technically better electric toothbrush are limited.
2. Which other brushes should I consider?
This is really going to depend on what you want from an electric toothbrush.
If you want a no-nonsense good value electric toothbrush (you don’t NEED all these extra features), then the Oral-B Pro 2 2000 is a solid option.
However, if you like the idea of more features and functionality, then alongside the Genius AI, you should consider the Genius Pro 9000 and the Sonicare DiamondClean Smart.
The AI essentially replaces the Genius 9000. The differences between the two are limited, primarily it is how the real-time tracking works. The AI offers a better experience here, but the price difference might be significant enough to justify the 9000.
The DiamondClean Smart from Philips Sonicare is as clever as the Genius AI but is slightly more refined. It makes for a more enjoyable everyday user experience and explains why it features in our best electric toothbrush list.
Why should you listen to us?
Electric Teeth is an independent website with a mission to simplify dental health.
Our team is a mixture of consumers and dental professionals.
We strive to create honest, informative content, telling you the facts, good or bad.
We are not sponsored by big brands or healthcare companies. Our site is funded by affiliate revenue and ads, but we only recommend products that we have tested and truly believe to be worth your money.
Why not watch this short video to find out all about us?
The following video is the UK version of the Genius AI, known as the Genius X. There are subtle differences. But the general message is the same.
And now for a bit more detail…
For many years now, Oral-B have worked to push the boundaries of oral health care.
They were the first leading brand to add Bluetooth to an electric toothbrush and many in their range now offer such as standard.
It is not something everyone wants or even necessarily needs, but it is a potentially very useful feature, particularly for those who need extra encouragement and assistance to improve their oral care standards.
It does require your toothbrush to be paired to the Oral-B smartphone app, but you don’t necessarily have to have your phone with you each time you brush. Up to 30 brushing sessions worth of data is retained by the brush handle.
When the Genius 9000 launched in 2016, position detection technology was a new element to the smartphone app that attempted to enhance the accuracy of the brush tracking technology, by using the front facing camera on your smartphone.
However, this coupled with the need for the phone to be mounted in the suction cup smartphone holder made the whole process a bit clunky, and over complicated brushing the teeth.
In this review, I am testing and giving my feedback on the Oral-B Genius AI 10000, which essentially replaces the Genius 9000.
Existing Genius owners need not upgrade, for the most part, they are the same toothbrush. However, the Genius 10000 has a different box contents and perhaps most significantly has Artificial Intelligence (AI).
AI technology is allowing Oral-B to rework and improve the offering that was the Genius 9000.
With the Genius AI, there is no smartphone holder and no need to stand in front of a camera. Sensors and clever computer wizardry track your brush movements, reporting back to you, just how well you brushed and letting you know where you could do better.
Variants of this toothbrush
There are just 3 different variants of the Genius AI/10,000 at the time of review.
From a technical, performance and cleaning capability point of view, they are identical, there is no difference.
The only way in which they differ is the colour and box contents.
Your colour options are:
With both models, the handle, charging stand, travel case are colour matched to the handle.
There are 2 exceptions. The suction cup smartphone holder is white with both models. And the black model comes with 1 black coloured CrossAction brush head, but the remainder are white in colour.
The 2 colour options mean 2 variants, the 3rd option is a dual handle package.
- Oral-B Genius AI 10,000 Special Edition Dual Handle
Essentially this is the single handled version in black and white bundled together.
You get 2 brush handles, 2 travel cases, 2 smartphone holders, 2 pouch cases, 2 charging stands and 6 brush heads in total.
Please note. The Genius AI is also known as the 10,000 in Australia and New Zealand. The model number 10,000 is used interchangeably with the AI.
Do be aware that in the USA the Genius AI is known as the Genius X 10,000. In Europe, the Genius AI is known as the Genius X 20,000. There is also a Genius 10,000, but this is different to the Genius AI 10,000 referred to in this article.
Lastly images used in this reive are of the European version in a slightly different colour, anthracite grey. Used for demonstration purposes only.
What’s in the box?
- 1 x Genius AI brush handle
- 1 x CrossAction brush head
- 1 x Gum Care brush head
- 1 x 3D White brush head
- 1 x Charging travel case
- 1 x Power cord (fits travel case & charging stand)
- 1 x Travel pouch
- 1 x Suction cup smartphone holder
- User manual/documentation
- Small round brush head with Oral-B 3D movement cleaning system (Oscillating-Rotating-Pulsating)
- 6 cleaning modes (Daily Clean, Pro Clean, Sensitive, Whitening, Gum Care, Tongue Clean)
- Built-in rechargeable battery with 14 day battery life
- Visible gum pressure sensor
- 2 minute timer including quadpacer
- 360 degree Smart Ring (LED light ring)
- Charging travel case
- Bluetooth connectivity
- Artificial Intelligence (AI)
Pro & Cons
Here are what I consider to be the pros and cons of the Oral-B Genius AI smart toothbrush.
- Cleaning action – The small round brush heads do a lot of the work for you offering a fantastic overall clean.
- Built-in timer and pacer – Be encouraged to brush the teeth evenly and for the right amount of time.
- Pressure sensor – Audible and visual alerts for when you brush the teeth with too much force, stopping you from doing unnecessary damage.
- Design – Smart looking toothbrush available in a range of colours with plenty of grip for a comfortable in-hand experience.
- Bluetooth technology with Artificial Intelligence (AI) – Track the exact position of the toothbrush during each brushing routine via the smartphone app. See in real-time which areas you are missing when brushing and how you can improve your dental health.
- Box contents – Extras like a brush head stand/storage compartment would be welcomed.
- Travel case – Requiring a proprietary charger, it is a bulky and less practical option compared to the likes of Philips Sonicares USB enabled cases.
- Cleaning mode icons – Only 5 cleaning mode icons, despite the 6 cleaning modes. You have to learn which icon relates to which cleaning mode.
- Bluetooth technology with Artificial Intelligence (AI) – Tracking is not wholly accurate and the app graphics could be improved to aid with the education of how to brush better.
- Expensive – It is a premium toothbrush that commands a premium price. The DiamondClean Smart from Sonicare may actually be the better buy when you consider what it offers.
Design, usability, clean & general use
The box of the Genius AI does catch the eye.
The use of rich blues and blacks gives the impression of premium.
The brush is clearly presented and includes text and images to help sell the features and benefits of the toothbrush.
Coming packaged in a larger box than you might imagine, this is in part because of the number of items included.
This bold and colourful sleeve covers a fairly simplistic, but sturdy black coloured inner box that has nothing other than a large silver Oral-B logo on it. Together this gives one of the best unboxing experiences I have had from Oral-B.
Primarily all cardboard, it pleasing to see is that Oral-B has not opted for the polystyrene trays which are common on some of their cheaper models. In today’s world, there is no need for polystyrene.
I have listed in the ‘what’s in the box’ section of this review, what you will receive.
The only real disappointment here is that you don’t get a brush head stand or storage compartment, like you do with the Genius 9000, to give those extra brush heads a home.
You have the choice of 2 different colour options when buying the Genius AI. Those choices are black or white.
Each come with colour mathced accessories, although the black variant only has 1 black coloured brush head, the rest are white. The smartphone holder is also white.
If you have seen, handled or own the Genius 8000 or 9000, this new 100,0000 model, better known as the Genius AI is styled exactly the same. Feature-wise it is pretty much identical too.
The brush handle is rounded with no rough or squared edges.
It is made primarily from plastic. In this instance a gloss black plastic.
On the front of the brush handle is the main panel that is home to the power and cleaning mode buttons as well as the cleaning mode icons and battery status information.
A long oval shape, the panel runs almost the entirety of the brush handle, top to bottom.
At the top of the panel is a smaller oval shape that contains 2 buttons.
The first is the main power button that turns the toothbrush on and off. It has a power icon on it, which is backlit when pressed. Convexed in its design, it is noticeable to the fingertip.
The button itself is made or coated with a silicone/rubber material, which is not only a bit grippy to the touch, but the button itself provides a nice level of resistance, meaning the brush cannot too easily be activated, but when done intentionally you get a satisfying amount of feedback.
Below this sits the second slightly smaller cleaning mode button.
Labelled with a downward-facing arrow, it is this button that allows you to cycle through the 6 available cleaning modes.
It is backlit once pressed and has a convex design and satisfying feedback to it also.
On the black model, the silicone/rubber material that coats these buttons is black in colour, but white on the white coloured brush.
Below the buttons sit 5 icons.
Stacked on top of each other these icons are not the most obvious to the eye. Only when the brush is switched on and each icon becomes backlit with a white light, are they more visible.
Each icon represents a cleaning mode on the brush handle.
I don’t understand why, but the Genius AI has 6 cleaning modes, but there are only 5 cleaning mode icons. The default Daily Clean mode has no icon. I find this a bit misleading and confusing if I am honest.
I do also think the icons are slightly more confusing than simply the name of the cleaning mode.
You need to remember that the picture of the diamond is the whitening mode for example.
Most other brands simply print the name of the mode. A much more logical approach don’t you think?
I will explain the modes and how they differ shortly.
Below the cleaning mode icons sits the Bluetooth icon and the battery power status lights.
The Bluetooth icon is backlit with a white light like the others.
The battery icon is a little different in that is has 3 illuminated bars to show you how much power remains. Roughly speaking each bar represents about 33% power.
Beneath this, is the Oral-B and Braun logo in black.
Wrapping around the back of the handle and most of the right and left side is a large rubber grip. It runs virtually top to bottom on the handle and makes holding the brush in hand much easier. It provides the resistance needed to retain a good hold and not to let the brush slip out of hand even when wet. There are many dimples within the rubber panel that aid with this grippy design.
Right at the bottom on the back of the handle is a small rubber notch, that may look odd, but lay the brush flat and it helps to stop the brush rolling around on a surface.
The toothbrush will stand upright, but the base is not all flat. A rubber rim runs around the base to act kind of like a grippy foot. In the middle of the base is a recess into which the prong on the top of the charging stand fits.
At the top of the brush handle, sitting just below the attachment point for the brush head is the LED Smart Ring.
This ring remains lit as you use the toothbrush but also doubles up as the visible pressure sensor. I will explain this in more detail shortly also.
At the top of the brush handle is where the brush head sits.
Each brush head simply pulls off and pushes back on, securely connecting to the metal shaft.
You do not need to twist or lock the heads into place.
Securely sealed inside the brush handle is the rechargeable lithium-ion battery, motor and all the electronics needed to make this toothbrush function.
None of the parts inside are user accessible, unless you want to invalidate the warranty and potentially break the toothbrush.
The brush is water-resistant, so the electronics are protected. You can use this toothbrush in the shower if you so choose and it will certainly survive a rinse under the tap as well as toothpaste and muck it might be exposed to during its life as a toothbrush.
In hand, the brush feels reassuringly weighty and robust. It doesn’t look or feel cheap, but I do think the Sonicare design touches whilst perhaps not as grippy in hand look a bit smarter.
So, with the design covered let’s look at some of the more important functions of this toothbrush then.
Starting with one of, if not the most important features of an electric toothbrush, the 2 minute timer
Dental professionals will generally recommend (unless special circumstances apply) to brush your teeth for 2 minutes twice a day.
The Genius AI has a timer built into the brush handle. As the 2 minutes elapse, the Genius 10000 pauses the brush head motion, which causes a stuttering sound and the LED smart ring flashes. You can now stop brushing if you want.
Too many brush for less than 2 minutes, not giving enough time to remove the plaque on their teeth and gums. In fact, statistics show that 4% of adults brush their teeth for 30 seconds of less.
Most toothbrushes, the Genius AI included have an additional feature to the timer, known as the 30 second timer or quadpacer.
In the interest of being different, Oral-B refers to this as the professional timer.
With the professional mode activated (the default setting out of the box) the quadpacer on the 10000 kicks in. A pause of the brush head motion causes a short stuttering sound and the light of the smart ring flashes at 30 second intervals.
It is these 3 things that act as your cue to move to the next quadrant of your mouth. A long stuttering sound and flashing light indicates the end of the 2 minute clean.
The principle behind this professional timer is to ensure you clean the teeth in your mouth evenly.
It’s all very well brushing for 2 minutes, but no good if you only brush your front teeth for all that time.
The idea is you break the mouth up into 4 quadrants, upper right, upper left, lower right and lower left. You spend 30 seconds cleaning each.
As the 30 second pacer kicks in you move from 1 quadrant to the next, until you have brushed all 4 during the 2 minute cycle.
The Genius AI timer memorises the elapsed brushing time, even when the handle is briefly switched off during brushing. Anything longer than 30 seconds paused and the timer resets.
A small point to note here is that the professional timer/30 second pacer is disabled if you are using the smartphone app in real-time. More on that later.
It seems prudent to mention that how you brush your teeth with an electric toothbrush is different to a manual toothbrush. The technique is also different between Oral-B and Sonicare.
Many of us have never been shown how to brush our teeth correctly and if we were, there is a good chance it was wrong.
I touched briefly on the pressure sensor that the Genius AI has. This is another really useful element to this electric toothbrush in my mind, particularly for first-time electric toothbrush users.
Despite what some may think, you don’t need to scrub your teeth. Rough and aggressive brushing will do more damage than good. The bristles of the brush head need only skim the surface of the teeth.
The pressure sensor is a piece of tech that alerts you when you brush too hard.
When the sensor inside the brush handle detects excess force being applied it does a number of things.
The pulsations of the brush head are stopped, the motor slows down the number of movements per minute and the LED smart ring is illuminated a red colour to act as a warning. If you are using the smartphone app, you will also get a ‘reduce pressure’ warning on screen.
Once the pressure has been reduced, normal service will resume.
The pressure sensor will kick in as many times as is necessary.
You fairly quickly learn how much pressure is too much, but it is a really handy tool, knowing it is always there to alert you just in case.
Now to the cleaning modes.
The Genius AI has 6 cleaning modes.
They are all different, and each mode is potentially better for one person than another.
In truth you don’t need all 6 modes, just 1 is fine.
Manufactures, not just Oral-B often overstate the benefits of the additional modes. That is not to say they can’t be beneficial, but more beneficial is using the correct brushing technique and brushing for the right amount of time over which mode to use.
You might find benefit from the slower and more gentle sensitive mode or like the shorter tongue brushing mode.
The modes available on the Genius AI and a brief explanation of what they do are as follows:
- Daily Clean
- The default mode for brushing lasting 2 minutes.
- Pro Clean
- A powerful cleaning mode that lasts 3 minutes.
- A slower more gentle mode that lasts for 2 minutes.
- Lasting 2 minutes and 20 seconds the varying speed helps to polish the tooth surfaces.
- Gum Care
- Ideal for those with bleeding or inflamed gums, it’s a slower 2 minute cleaning mode.
- Tongue Clean
- A 20 second mode for cleaning the tongue and inside of the cheeks.
An extended explanation of the modes can be found in my article Oral-B cleaning modes explained.
You can use as few or as many modes as you like.
You may choose to brush twice a day with Daily Clean mode, followed by the Tongue Brushing mode. Perhaps once a week, opt for the ProClean or Whitening mode to achieve that thorough cleaning and polished tooth look and feel.
To change the cleaning modes on the Genius AI, you first have to switch the toothbrush on. You cannot change the mode prior to switching it on. Most other brands allow you to do this.
Press the smaller of the 2 buttons on the handle once the brush is on and you can cycle through the modes.
You can change the cleaning mode as often as you like.
If you complete a full cleaning cycle and turn the brush off, it will remember the last mode used and default to this the next time you switch the brush on.
Because you essentially need to switch modes whilst the brush is in the mouth, you need to try and remember the brushing mode order, as listed above.
You might be able to glimpse the icons on the handle, but then you have to remember what icon relates to which mode, hence my earlier recommendation of just labelling each mode with text.
For your benefit, the following graphic shows which icon relates to which brushing mode.
A noteworthy point is that if you are using the smartphone app in real-time, it will show you on screen the mode you have selected. You can if you like actually change the order of the brushing modes from within the app.
You should also know that unlike some toothbrushes, notably those from Sonicare, the Oral-B Genius, does not automatically turn itself off at the end of each cleaning cycle, you need to turn it off manually.
The oscillating-rotating and pulsating cleaning action that the small round brush heads deliver is proven (in clinical trials) to be the best and most effective cleaning action.
Sonicare’s sonic cleaning action is still extremely good, just different and requires a fraction more work from you, the user, than an Oral-B brush does.
The cleaning action from Oral-B brushes can feel a little more aggressive, whereas the Sonicare movements can feel a bit more gentle. That is my opinion though, everyone feels differently. Many prefer Sonicare and I would happily use either over a manual brush.
The 10,000 comes with 3 styles of brush heads in the box You get 1 x CrossAction, 1 x 3D White and 1 x Gum Care.
The CrossAction has slightly firmer bristles and the 3D White a polishing cup to help buff the teeth. The Gum Care comes with softer and more gentle bristles. These are ideal for those with sensitive teeth and gums, it is these sensitive style brush heads that are usually most often recommended by dentists.
The brush heads simply push onto the brush handle, clipping into place and can easily be pulled off again.
In total there are 6 main styles of brush head, with a few extra, more specialist brush heads available.
All heads fit to the Oral-B Genius AI and can, in theory, be used on any of the cleaning modes.
You do not have to use the same brush head style that came in the box with the brush you bought.
My recommendation is to opt for the Gum Care or CrossAction style head, but you may want to consult my guide to Oral-B brush heads to learn if there is another head beast suited to you.
An electric toothbrush can be used if you have implants, crowns and veneers as well as braces and dentures. But, brush heads like the Ortho and Interspace, in particular, will be best suited to brace wearers and those with bridges or implants respectively.
Toothbrush heads should be replaced on average every 3 months.
After 3 months of use the bristles begin to wear out and potentially can do more damage to the teeth and gums than good.
Place a reminder in your calendar, add a sticky note to your mirror or tell the Oral-B app when you last replaced the brush head.
Cleverly, Oral-B brush heads have blue bristles that fade over time. As the bristles fade to an almost translucent colour, this is your cue and reminder to replace.
If the bristles appeared frayed, splayed worn or generally damaged sooner than 3 months you should replace the brush head sooner.
Unlike the Genius 9000, the Genius AI does not come with a brush head storage compartment to stow spare or alternative heads. I think this is a shame.
You can actually share this toothbrush handle with another user, say your husband, wife or the kids.
Oral-B brush heads come with coloured rings, these act as identifiers as to whose brush head is whose.
Sharing the brush handle is also a great way to extend a little value from the toothbrush.
Do be aware though, sharing a toothbrush can have implications if you want to make use of the app.
Sharing the toothbrush can also impact battery life. You still get the same usage time, but the built-in lithium-ion battery may require more frequent recharges.
Let me now explain what makes this brush so Genius.
The Oral-B Genius AI 10000 has Bluetooth connectivity with Artificial Intelligence.
Built into the toothbrush handle is a gyroscope, accelerometer and 6 axis sensors.
That basically means electronics that can track the exact position of the brush in the mouth at any time.
When the brush is paired with the smartphone application, which is available for Android and iOS (download for Android here and iOS here), the brush can take this data and log it within the application for an accurate record of your brushing.
Please note. Your mobile device must have Bluetooth 4.0 to pair with the Genius AI. You must also enable/allow the location permission settings if requested by the app for it to work correctly.
The AI part of all of this is that the software learns and adapts to you.
It takes the data from the sensors in the Genius AI as well as a massive bank of data it holds from thousands of other Oral-B brush owners, to help you achieve the best standards of oral health care at home.
The best way I can describe it would be like having a dental professional watching you intently as you brush all the time, and they then give feedback. However, in this case, the feedback comes via the app and not a dental professional.
AI is a term widely used in a lot of technology products at present, it is very on-trend. Many manufacturers, of many different products, use it as a bit of a marketing ploy.
When the Genius 9000 launched, position detection technology was a new element to the smartphone app that attempted to enhance the accuracy of the brush tracking technology, by using the front-facing camera on your smartphone. However, this coupled with the need for the phone to be mounted in the suction cup smartphone holder made the whole process a bit clunky and over-complicated brushing the teeth.
The Genius 10000 and the AI technology does away with the need for you to be stood in front of your smartphone camera and the need to mount the phone in a docking station.
Although, a docking station is still provided saving you having to hold the phone whilst brushing.
Whilst there is a degree of clever AI software engineering going on here, being a cynic, this isn’t quite the AI that the likes of IBM Watson is employing.
Over the weeks I have been using it, the tracking did appear to get a bit more accurate, but it was far from perfect.
It rated my coverage when brushing in addition to data such as brushing time and pressure applied.
In practice how it works is you connect your Genius AI to your smartphone and begin brushing. As you do, the on-screen graphics, a set of teeth, gradually turn from blue to a white colour as you brush all areas of the mouth. Essentially when all the teeth are white you have brushed correctly, hitting all areas.
If you stop your brushing session and not all the teeth are white, parts of the teeth remain blue. The parts that remain blue are the parts that you have not cleaned correctly.
From looking at the graphic, you can then see where you need to brush better next time or as the data is in real-time you can essentially be fixing your mistakes as you make them.
It is this graphic, along with some prefabricated text that is the primary feedback mechanism for telling you how you brushed.
On many occasions, there was a noticeable lag in it detecting where the brush was or it was simply wrong.
The brush appears to struggle at times to identify if you are brushing the inside, outside or biting surfaces of the teeth.
With Sonicare, their app identifies for you to brush certain areas and seems to track and log these specific areas with more accuracy.
For example, I can tell if I need to focus on just the inside surface of the upper right teeth, whereas the Oral-B graphics are not quite as specific.
I would suggest my brushing technique is above average, and I certainly managed to achieve a 100% coverage many times. But, in the first week to 10 days of testing, more often than not I had to brush for a little over 2 minutes and 30 seconds, rather than the normal 2 minutes.
Often, if I stopped brushing at 2 minutes the resulting feedback implied I had not brushed all areas correctly, therefore not achieving full coverage, but I would argue that I had.
By about 2 weeks, I just about managed (according to the app) to achieve 100% coverage in 2 minutes. It was I guess learning and the AI was adapting to my style. But my style didn’t really change I don’t think so I am not sure why it took so long to learn. It got there in the end!
Ultimately this setup does what it needs to do. It does show you areas you have missed and even if it is not quite as accurate as I would like, requiring you to brush for a little while longer, this is only going to help your oral health.
I do think Oral-B could enhance the app a little more. Better graphics, more specific text or vocal feedback.
Can the AI learn how to better demonstrate brushing errors to users?!
All the marketing spiel aside, the core aim here is to help you and I brush better at home, and it does this.
If we can brush our teeth better and generally achieve greater standards of oral health we should have less need for dental work, which can be costly and inconvenient.
Whether you think the idea of a smartphone app to help brush your teeth is a good idea or not, the intentions here are honourable.
The couple of hundred dollars spent on a toothbrush that alerts you to a poor brushing technique could be a lot cheaper than the necessary fillings, sealants and crowns you might need if you did not become aware of it.
You don’t have to use the app, it is optional. In fact, you can turn the Bluetooth element off entirely.
If you want to use the app, you can use it all the time or as and when you like. The more you use it, the more potential value you will get from it.
If you just want to check in and monitor your performance every so often that is perfectly fine.
The brush retains the last 30 brushing sessions worth of data and syncs when you open the app. In fact, the Genius AI can even be scheduled to sync at certain times.
Despite having personally used the Genius 9000 daily for the last 3 years, I rarely refer to the app. In part, because I know I am brushing right, and in part, because I find it a little cumbersome.
I will be the first to admit, that the approach with the Genius AI is better and much less hassle.
It is nice to see they have included the suction cup smartphone holder. Whilst I think there are potentially more appealing solutions, it offers a nice place to store the app and monitor your progress.
The younger cool kids may find things like this a bit more natural and get the most value from it.
The app is actually very comprehensive, with lots of parts to it, more than just live tracking.
I won’t go into every feature here, but as part of the app you have the ability to look back at all of your past brushing sessions to see how frequently you have brushed, see how accurate you were, how much pressure was applied and generally see if you have improved.
You can sign in or create an Oral-B Me account to backup your data to the Oral-B system for syncing to app should you change phones etc.
You can change the settings of the brush, from the colour of the LED smart ring, through to resetting the brush handle.
You can set brush head replacement reminders, change the length of the brushing time, set specific journeys to help you achieve personalised goals such as dealing with bad breath or fighting plaque.
There are customisable reminders to floss, use mouthwash or brush the tongue.
For those who like rewards, if you achieve certain streaks such as brushing for x days in a row, flossing for x days you unlock trophies.
Another noteworthy point is about how the use of the 2 minute timer and 30 second pacer differs when using the app. Essentially they are disabled.
At 30 second intervals, you get no visual indications on the screen to change quadrant. At 2 minutes you get no notification to end the clean. This is because you have the on-screen timer, but I am not sure how I feel about this.
Essentially you are left to brush your teeth for as little or long as you like.
Of course, the blue teeth that change colour are giving you the visual clues you need to spend time cleaning each section of the mouth, but I would have preferred the option to enable the timer and pacer when using the app, even if I continued to brush longer because I had missed areas.
For the record, there is also a separate Oral-B Fun Zone app, which in Oral-B’s words is ‘a gamification and social sharing experience that makes brushing fun’.
The Fun Zone app is not quite as feature-rich as the main app. It uses the front-facing camera to make you part of an onscreen routine, such as being part of a jungle, tracking your movements etc. If you want to share short clips to social media of you brushing your teeth, then go for it. I think I am a bit too old for that.
I do really like what Oral-B have done with the Genius AI and the smartphone app. It certainly works, it certainly learns your brushing style and gives you the data to make more informed decisions and take more effective action when it comes to brushing your teeth, but a few tweaks and it could be even better.
For anyone who has spent years brushing their teeth not considering where their smartphone is, then adding this to your twice daily routine will take some practice, but it is not impossible.
Even if you are not sold on the idea, investing in it just for a few weeks, coupled with periodic check-in’s can be a really valuable means to check you are doing the best you can for your teeth.
As you can tell there is a lot to say about this brush and I have talked about most things now, but there are a couple of other quick things to touch upon.
The brush comes with a charging stand, with a detachable power supply. Rather oddly, the power cord attaches on the side of the stand, rather than the rear (which is more common) and makes it look a bit odd in my opinion.
I explain this more in the battery life section of the review, but what is nice to see is that it is colour matched.
A travel case is a really handy accessory for transporting your toothbrush, protecting it from damage and accidental activation in transit. The Genius AI comes with a travel case, a premium travel case that holds the brush handle and up to 2 brush heads.
A thicker, better quality case than most, it has this smooth, yet slightly grippy coating to it and opens up like a book.
Once opened, there is even a place to sit your smartphone, so you can conveniently place it and use the app when travelling.
Unlike most other travel cases you can actually charge the Genius AI whilst it is in the case.
I reiterate this in the battery life section of this review, but the implementation of the in case charging is inferior to Sonicare.
The case is referred to by many as a USB charging travel case, but it does not charge via USB!
Instead of a USB cable being hardwired into the case and accepting charge via a USB socket or power adapter like Sonicare do, you are instead supplied with an Oral-B proprietary power adapter.
This is a 2 pin Australasian power adapter with a small 2 pin connector at the other end that fits to the travel case.
You have to use this power adapter. It means an extra thing to carry when traveling. Therefore bulkier and less convenient than Sonicare’s option.
Granted, there is a USB socket on the case, but this is for passthrough power only. You can’t charge the brush via this port.
The idea is you charge the likes of a smartphone via this USB connector.
You need to supply your own USB cable and the Oral-B power adapter must be connected to the power supply to pass this power through.
Now, this might be even more nerdy and picky, but I will say it.
The travel case has a place to mount your smartphone. It has a place to connect a power cable to it also. Most phones have their power connector on the bottom. Therefore if you want to charge your phone whilst in the stand on the case, you will need to set it in landscape orientation. All good.
However, suppose you want to use the Oral-B app at the same time as you charge your phone, you can, but you sort of can’t.
You see the Oral-B app does not orient landscape on a smartphone. It is fixed to portrait. So to use the app effectively, you need to stop charging the phone, sit it in portrait mode and then use it.
Argh, this is really frustrating. Oral-B’s own promotional video for this brush demos the smartphone connected and sat in place within the case, but conveniently doesn’t mention you can’t use the app at the same time!
I can’t help think whilst this solution works, it is a bit of a fail. It could have been executed better and I think many will be disappointed with how it works. Do you agree?
Given the brushes battery life, if you are not traveling for long, maybe you won’t need the charger. But, it is a feature so you want to at least try to use it.
Finally, the brush does come with a 2 year warranty. You do also have the option of trying the brush and returning it if you are not happy. Oral-B have and clearly state that there is a 180 day risk free trial/money back guarantee.
Summary of design, usability, clean & general use
- Black and white colour options
- Solid well-constructed brush handle
- Grippy rubber on the rear ensures the brush remains in hand
- White illumination for cleaning modes, power indicator etc
- Dedicated power and cleaning mode buttons
- 6 cleaning modes (Daily Clean, Pro Clean, Sensitive, Whitening, Gum Care, Tongue Clean)
- Icons for only 5 of the 6 modes on the brush handle
- 3 brush heads included (1 x CrossAction, 1 x 3D White & 1 x Gum Care)
- Built-in 2 minute timer and 30 second pacer
- LED smart ring can be set 1 of 12 colours
- Pressure sensor to alert you when brushing with excess force
- No brush head storage compartment supplied
- Bluetooth connectivity to record your brushing history via app for Android and iOS
- AI technology intelligently tracks, records and suggests improvements to your cleaning and can be customised and programmed to your needs and goals
- The implementation is improved over previous iterations
- The app could still do with some work to improve the accuracy of tracking and quality of feedback
- The travel case that hold the Genius AI and 2 brush heads
- The brush can be charged in the case whilst charging a USB device also
- Travel case requires a dedicated power adapter
- Case does not charge via a USB cable
- Water-resistant and can be used in the shower
- 2 year warranty
- 180 day money back guarantee
If you asked me what the average battery life from an electric toothbrush was today, my response would be 2 weeks (14 days).
However, many manufacturers are pushing the boundaries, 3-5 weeks, even a couple of months is not uncommon.
Of the major brands, it is Philips Sonicare that lead the charge (no pun intended), with many of their brushes outperforming the claimed battery life, and more often than not achieving 3+ weeks usage on a full charge.
Oral-B claims that the Genius AI offers ‘over 2 weeks’ of battery life on a single charge.
My initial reaction to this is disappointment, particularly when some of Oral-B’s own cheaper models have a claimed (and tested) battery life of 16 days.
You would expect like me, that the more expensive and more feature rich brush would offer the best battery life right?
To be fair, there are more features to drain the battery on the AI than there are other models, but when the claimed life is virtually what I deem average today the Genius AI is not off to a great start.
Naturally, I put the Genius AI 10000 through its paces to see just how long I could get on a full charge.
After several tests, the average battery life I achieved from the fully charged Genius AI was 66 minutes.
This equates to 16.5 days of battery life, based on 2 cleans per day, each at the standard 2 minutes of brushing time.
So, it is a bit of a thumbs up here in that the battery does last ‘over 2 weeks’.
But, there is a bit of a catch.
As the battery power gets below roughly 20%, the battery indicator begins to flash red, to alert you to low remaining battery power. This is the point you really want to get it back on the charging stand.
At this point there is a drop in the power of the toothbrush and this gets worse as you really seek out the remaining power from the battery.
14 days or 2 weeks or brushing is fine, the last 2 days (day 15 and 16), you would notice the less powerful motion of the brush head.
Therefore, the Genius AI, just about achieves what I consider average battery life.
Whilst acceptable, I don’t think Oral-B are really giving you and I the value we deserve.
Sonicare’s DiamondClean Smart achieved 25 days of use on a single charge in my hands-on testing, that is an extra 11 days. And no, the brush handle is not really any thicker or larger.
Despite my pleas for Oral-B to offer a longer battery life, the habits of users generally mean it is not necessary. Most people will actually pop their brush back onto the charging stand when they are done brushing, topping up the battery in between uses.
It is perfectly safe to leave the brush on the charging stand, connected to power and always on charge.
The Genius AI has technology inside which automatically stops the brush charging once it is fully charged.
Supplied in the box is a charging stand. It is colour matched to the handle and has a protuberance on the top, which fits into the recess on the base of the toothbrush handle.
The charging stand provided is a new style and design to those commonly seen with Oral-B brush handles.
The brush still sits upright on the stand, but it is a little bit smaller and has a detachable power cable rather than a hardwired power cable that is common.
In the box is a single Australian power adapter. It is this that connects to the charging stand or the travel case to charge the Genius AI 10,000.
The cable on the power adapter is approximately 6ft (180cm) long.
You will be pleased to know the power adapter is colour matched (black or white) to the toothbrush handle.
The power adapter is rated for 100-240v which means it can be used internationally, you just might need a plug adapter if using it outside New Zealand.
I like the fact that the power cable is shared between the case and charging stand, it means power cable is used more efficiently and Oral-B cut down on the amount of cable they use to produce such products. Sadly, I don’t think it has affected the price.
I am not sure if I am being too picky or not, but traditionally the power cable fits into the back of the stand, so when looking at the stand, the brush faces you head on and the cable leads out directly behind the brush.
With the Genius AI, the cable feeds out to the side, so when placed on a countertop, if you face the brush towards you the power cable feeds out to the left or right side. It looks a little odd in my opinion.
It takes up to 12 hours to fully re-charge the lithium-Ion battery built inside the toothbrush handle.
When on the charging stand, the LED’s on the brush handle will usually illuminate and then the battery icon on the handle flash a white light as the battery is replenished.
If the battery is completely flat, it can take up to 30 minutes on charge before any lights come on or the toothbrush is usable again.
The battery icon lights will continue to flash until the battery is fully charged. Once fully charged the lights will go out.
You don’t have to have the brush fully charged to use it, you can take it off the charging stand at any point in the charging cycle.
Of course, one of the unique features of the Genius AI is the charging travel case. It is similar in its operation to the charging stand, but the brush lays in the case rather than standing upright on the stand.
To charge the brush in the case, you need to use the proprietary (Oral-B specific) power adapter. That is the same power adapter used with the charging stand.
Whilst you are most likely to take the travel case with you when going overseas, you could take the charging stand. Just as when traveling, you would need to consider the destination countries’ power adapters.
When on charge within the case, the lights on the brush handle will act in the same way as they would on the charging stand, but there is also a green LED on the bottom edge of the case, so you can see the charging status when the case is closed.
There is a USB port on the travel case, and often sellers of the Genius AI, both online and offline refer to as a USB charging travel case.
Let me make this clear because the sales patter and marketing is not all that obvious…
You cannot connect the Genius 10000 travel case to a USB socket or power adapter and charge the brush inside the case.
The USB port allows you to connect up a USB device, such as your smartphone and charge that at the same time as your toothbrush, providing you have the Oral-B power cord connected to the travel case.
The USB socket on the case is for passthrough power only.
No USB cables are provided in the box with the Genius.
The case itself also does not have a battery inside to charge the toothbrush. The brush will only be charged in the case when the power cord is connected.
This is where the Sonicare USB charging cases are much more appealing. They have a hardwired or detachable USB cables that allow the toothbrush to be charged in the case, from a USB port/power adapter, without the need for a proprietary plug adapter.
So, the Genius AI just about scrapes through with a pass mark on battery life. Neither poor nor great, I think most would agree, it could do better here.
Summary of battery life
- Claimed ‘over 2 weeks’ of battery life
- Achieves up to 16 days usage (66 minutes) based on 2 cleans a day
- Cleaning power drops considerably at 14 days due to low power
- Battery flashes red when power is approx 20% or less
- Battery icons flash white when on charge
- Battery icons will stop flashing when fully charged
- It takes up to 12 hours to fully charge
- It can be left on the charger
- A charging stand is included in the box
- Detachable power adapter for charging stand and travel case
- Power cord works on 100-240v
- Travel case allows the brush to be charged whilst inside
- USB passthrough power to charge the likes of a smartphone
- The brush cannot be charged via a USB cable whilst in the travel case
- The competition offers better battery life and USB charging travel cases
Price & where to buy
I have included links to buying options here at the start of the review.
In the section below, I discuss the price more generally and in relation to similar products.
The recommended retail price (RRP) of the Genius AI is NZ$520.
However you look at it, this is a lot of money for a toothbrush!
But, it is actually about right when you compare it to the similarly featured alternatives.
The good news is that generally, electric toothbrushes, particularly Oral-B, sell at up to 50% off the retail price.
So, although no guarantee, it is possible to pick this up for around the NZ$250 price point.
Prices are always subject to change and vary from one retailer to another. I know some will stick to and sell the Genius AI at the full retail price, but you should be able to get a little bit of discount.
To contextualize things a little. The Genius 9000 that came before the AI has a NZ$400 price tag. After 3 years, the average selling price is around about NZ$220. Thus, although more expensive, the Genius AI does not actually command a significant premium for the new features it brings.
Ultimately, pay a price you deem fair and are happy to pay.
There are many ways to compare brushes, but I think the price is one most of us can relate to with most ease.
I like to try and offer a bit of a yardstick to measure each model by, to aid you when making your choice.
Therefore, what I do is price the toothbrush over a 3 year period, working out what it costs you to own, this includes buying the toothbrush handle and replacement brush heads.
Based on 1 user over a 3 year period, you will require 12 replacement brush heads. It comes with 3 in the box, so you will need to purchase another 9.
On average an Oral-B brush head works out at NZ$7. This adds a cost of NZ$63 to the purchase price.
If sold at the full NZ$520 retail price, the cost over 3 years, including the replacement heads would come to NZ$583 or NZ$0.53 per day.
With the anticipated 50% discount (NZ$250), this price drops to NZ$313 or NZ$0.29 per day.
For the sake of comparison, based on the average selling price at the time of writing, the Genius 9000 works out at approximately NZ$283 or $0.26 per day.
Although the AI has a retail price of NZ$120 more than the 9000, when you factor in the discount, the difference isn’t quite as significant. Yes, it is more expensive and doesn’t offer a huge amount more. But, the tracking is much more convenient on the AI.
However, if you are looking at the Genius 10,000 you have really got to consider the DiamondClean Smart from Sonicare too.
Slightly more refined and user friendly, particularly for regular travellers, the Sonicare works out at NZ$565 or $0.52 per day.
It is more expensive, make no doubts about it. However, if you are happy to spend this amount of money and want the best electric toothbrush, I think there are some strong justifications for spending just that bit extra for the DiamondClean Smart.
I will, however, be the first to tell you that you don’t NEED a premium toothbrush like these I mention. The considerably cheaper Oral-B Pro 2 2000 is still a solid option at around NZ$100.
You can bring the cost down further if you were to share it with other members of your household. All you need to do is invest in is extra brush heads. However, real-time tracking becomes more fiddly.
Please note that all prices quoted are approximates and will vary based on location, supplier and time of purchase. These figures were correct at the time of writing and should not be relied upon as hard fact, but used as a guide during your decision process.
Summary of price & where to buy
- Recommended retail price of NZ$520
- Generally available with 50% or more off RRP; circa NZ$250
- Works out at around $0.29-0.53 per day over 3 years
- Older Genius 9000 comes in at $0.26 per day
- Sonicare DiamondClean Smart might be the better buy despite the $0.52 per day price
- Share brush handle with another user to extend value
- List of buying options included here
Reliability & long term use
For 5 years I have been actively testing and reviewing toothbrushes, many of which have been Oral-B.
I have actually used an Oral-B electric toothbrush for much longer, prior to being a ‘toothbrush tester/critic’.
To date, not 1 brush has failed on me and reliability is strong amongst those I know who also use such products.
I don’t think this is luck, I believe it is a sign of the robust research, design and production standards that Oral-B products have gone through.
The materials, fit and finish and durability of Oral-B products are very good.
But, I would be a fool to imply that their toothbrushes are faultless and last forever, they won’t.
Electrical products, particularly those exposed to water like a toothbrush is will wear out or fail at some point.
The average life of an electric toothbrush tends to be about 5 years.
As standard, you get a 2 year (24 month) warranty when you purchase the Genius AI from new. So, should anything go wrong, for a couple of years at least you have peace of mind of being protected.
All things considered, the Genius AI is an excellent toothbrush.
Your teeth feel fantastically clean after each use. It offers the essential features as well as many ‘nice to have’ options, and ultimately it gets my vote.
However, I don’t think it is perfect (it is my job to find fault) and the Genius AI doesn’t offer the noticeable improvements over the 3 year old Genius 9000 that I hoped for.
If you are an existing Genius 9000 owner, there is no need to upgrade.
The Philips Sonicare DiamondClean Smart is a much better example of a premium toothbrush. It feels more refined and small touches make it feel more complete. Sadly, there is a price premium to be paid.
Allowing the Genius AI to be charged in the travel case via a USB cable, rather than a separate power adapter would be a big step forward in my opinion.
For the majority of toothbrush users, as good as the Genius AI is, it offers features that will be rarely used.
Alternative models like the Pro 2 2000 are more cost effective, because they lack some of the nice to have features, yet still retain what is most important.
To get real value from the AI, you need to really commit to making use of the smartphone application. If you do, you will not be disappointed, it is ultimately what sets the Genius AI apart from the rest.
- Height (without head) – 8.07 inches (20.5cm)
- Height (with head) – 9.25 inches (23.5cm)
- Width – 1.06 inches (2.7cm)
- Thickness – 1.26 inches (3.2cm)
- Weight (without head) – 4.69oz (133g)
- Weight (with head) – 4.87oz (138g)
All are approximates
- Is the Genius AI an oscillating brush?
- Yes, with Oral-B 3D motion that oscillates, rotates and pulsates.
- What brushing/cleaning modes are available?
- The Genius has 6 cleaning modes. They are:
- Daily CleanGum Care (Also referred to as Massage)
- Pro Clean (Previously Deep Clean)
- Tongue Cleaner
- Learn more about Oral-B electric toothbrush cleaning modes.
- The Genius has 6 cleaning modes. They are:
- What brush head does the Genius AI come with and what alternative ones can be used?
- The Genius AI is supplied with 3 brush heads.
- 1 x CrossAction, 1 x 3D White and 1 x Gum Care.
- Oral-B primarily offers a total of 6 different brush heads, each of which can be purchased separately and used with this toothbrush. Those options are:
- 3D White
- Gum Care
- Sensitive Clean
- Precision Clean
- There are some more specialized brush heads available also. You can find out more about them and the standard Oral-B brush heads here.
- Does the Genius AI have a pressure sensor?
- Yes, it does.
- Does the Genius 10,000 have Bluetooth?
- Yes, it does.
- Does it come with a travel case?
- Yes, a travel case is not included in the box.
- Does it come with a charger?
- Yes, a charging station is included with the Genius AI.
- The power cable is detachable and is used for the charging stand and charging travel case.
- How long does the battery last?
- The battery lasts up to 66 minutes, which if used on the standard daily clean mode is 16 days based on 2 cleans per day.
- Can I use the Genius AI in the shower?
- Yes. The Genius is water resistant, but Oral-B do not advise bathing with it. Avoid submerging it in water.
- Does the Genius come with a warranty & how long is it?
- If purchased new from an approved retailer the brush will come with a 2 year.
Do you own or have you used the Oral-B AI?
Are there certain features that you really like or dislike?
Let us know what you think about this brush and let others who may well be considering purchasing one know your opinions before they do.