Philips Sonicare ProtectiveClean 5100 Review

Medically Reviewed By: Dr. Gemma Wheeler

(GDC Number: 259369)

Philips Sonicare ProtectiveClean 5100

Our Verdict

A solid performing brush, there is little to dislike here.

There are 2 variants which confuse the offering slightly.

Unless you need the extra cleaning modes or travel case offered with this ProtectiveClean 5100, you could save a few dollars and opt for the 4100 or alternatively the more premium 6100.

The 5100 is also not widely stocked in Canada.

Pros

  • 3 cleaning modes
  • Built-in timer
  • BrushSync technology – reminder when brush heads need replacing
  • Pressure sensor
  • Long battery life

Cons

The 3 BIG questions about the Sonicare ProtectiveClean 5100

If you are short of time, the answers to the following 3 questions should let you know all you need to about the ProtectiveClean 5100.

If you want more detail, you can read my full Sonicare ProtectiveClean 5100 review further down the page.

1. Is there anything drastically wrong with this toothbrush?

No, this is a very well built and strong performing electric toothbrush.

From a leading brand, it provides multiple cleaning modes, built-in timers, and alerts to encourage you to achieve the best oral healthcare results.

2. Which other brushes should I consider?

If you don’t need the extra cleaning modes then the Sonicare ProtectiveClean 4100 is the brush to go for — it is our all round winner for best electric toothbrush.

If you are happy to spend a little extra, then jump up to the 6100 which gives you the best of Sonicare without a ridiculous price tag.

3. Where’s the best place to buy the ProtectiveClean 5100?

There isn’t a ‘best’ place to buy this toothbrush from.

In fact, at the time of writing it is very difficult to even find this toothbrush for sale in Canada, it is not widely stocked.

You can buy the HX6877/73 variant from Best Buy.

Why should you listen to us?

Electric Teeth is an independent organization with a mission to simplify dental health.

Our team is a mixture of consumers and dental professionals.

We strive to create honest, informative content, telling you the facts, good or bad.

We are not sponsored by big brands or healthcare companies. Our site is funded by affiliate revenue and ads, but we only recommend products that we have tested and truly believe to be worth your money.

Why not watch this short video to find out all about us?

Video Review

We do not currently have a video review of the Canadian version of 5100 available. The following video is taken from our review of the US variant of the 5100. The price and box contents are different, as is the color of the brush handle, but the sentiment is the same.

Philips Sonicare ProtectiveClean 5100 Electric Toothbrush Review - USA

And now for a bit more detail…

The 5100 ProtectiveClean is just 1 model from the new ProtectiveClean series that Sonicare have introduced for 2018 and beyond.

It offers more cleaning modes and a travel case (subject to variant) over the cheaper 4100, but is not quite as feature rich as the range topping 6100.

There are a number of selling points over and above many other models, the most notable of which is the intelligent, ‘BrushSync’ feature that tells you when you need to replace your brush head.

But is this the brush for you?

Variants of this toothbrush

At the time of writing, there are 2 variants of the ProtetiveClean 5100.

Each model offers the same cleaning modes, battery life and performance, it is just the box contents and price that differs.

Each option is assigned a different Sonicare part number too.

Listed below are the different versions of the Sonicare ProtectiveClean 5100.

  • White & gray – HX6877/73
    • 2 x 5100 brush handle
    • 2 x W DiamondClean brush head
    • 1 x charging stand
    • 1 x UV sanitizer with charging stand
    • 2 x travel case
  • White & mint – HX6857/43
    • 1 x 5100 brush handle
    • 1 x G2 Optimal Gum Care brush head
    • 1 x C2 Optimal Plaque Control brush head
    • 1 x charging stand

As you can see, 1 variant is a dual handle package whilst the other is a single handled package.

Please be aware, that there is a Sonicare ProtectiveClean 5100 models that is sold in the USA, that is sold on some marketplaces in Canada too. The technical functionality and performance is the same, it is the box contents, handle color and price that differs.

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What’s in the box?

The box contents differs depending on the variant purchased.

Here is the box contents for the HX6857/43 variant.

  • 1 x ProtectiveClean 5100 brush handle
  • 1 x G2 Optimal Gum Care brush head
  • 1 x C2 Optimal Plaque Control brush head
  • 1 x charging stand

For the purpose of this review, the hands-on images are of a US version of the 5100. Whilst the black colored handle is not available in Canada, the images are used for illustration purposes.

Key Features

  • Sonic cleaning action – 62,000 movements per minute
  • 3 cleaning modes (Clean, White and Gum Care)
  • Built-in pressure sensor
  • 2 minute timer and 30 second pacer
  • Automatic power off
  • Brush head reminder system
  • Travel case (dual handle variant)
  • UV santizer (dual handle variant)

Pro & Cons

With several weeks spent testing the Sonicare 5100, what are the things I like and dislike?

The Positives

  • Design – Smart and comfortable to hold in hand, with clear indicators for cleaning modes.
  • 3 cleaning modes – A choice of cleaning modes to achieve the cleaning results you want.
  • Built-in timer and pacer – Get warnings of when it is time to change quadrant, so you can clean your teeth evenly.
  • BrushSync – A system that alerts you when it is time to change your brush head.
  • Pressure sensor – A vibration in the brush handle alerts you when you brush too hard.
  • Automatic power off – Such a simple but effective feature that saves battery power and tells you the clean is over.
  • Battery life – Exceeded expectations.
  • Travel case – A protective plastic case to protect the brush head and handle when traveling. (Dual handle variant only)

The Negatives

  • Pressure sensor – Would be better if it was a visible pressure sensor, turning on a light to alert you.
  • Brush head price – New ‘BrushSync’ compatible heads are more typically more expensive.

Design, usability, clean & general use

The 5100 is a new brush, that brings features and box contents together not previously offered before, but nothing is completely new here.

This might sound like a negative, but it is actually a good thing.

It means that all of the elements that make up the 5100 are tried and tested and I like tried and tested because the result is the fantastic ProtectiveClean 5100.

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It most certainly looks and feels the part and perhaps better quality than you might have expected for the price.

For those that have not used a Sonicare toothbrush before, may not understand me when I say it has a very ‘Sonicare’ feel to it.

There is just something about a Sonicare product.  I am not sure if is the materials, the look and feel or more likely a combination of all of these that give a sense of satisfaction and reassurance.

I mentioned it in my review of the ProtectiveClean 4100, but I feel it is worth mentioning in this review too; Sonicare does a pretty decent job on their packaging.

Sonicare ProtectiveClean 5100 Packaging

Let’s be honest an electric toothbrush is not the best for the environment, so it’s great to see that cardboard box and inner tray are recyclable, unlike the polystyrene packaging that comes with Oral-B products.

I am not sure the little plastic bags the brush handle and charger come in are really necessary, but I guess Sonicare have their reasons.

Out of the box and in the hand, the ProtectiveClean 5100 feels great. Solid and well balanced.

At the time of review, it comes in 2 different color options, the white gray and white mint. Hands-on images are of a black colored model, for illustration purposes.

A nice touch, not often seen is that the charging stand and travel case provided color matched.  This is where a little extra finesse and quality shows and often why Sonicare charge a premium.

Sonicare ProtectiveClean 5100 Travel Case

2 primary parts make up the electric toothbrush, they are the brush handle and the detachable and interchangeable brush head.

Let’s take a look at the brush handle design in detail followed by the brush head and some of the features the pair offer.

So, like most other electric toothbrushes, the 5100 is rounded in its shape and feel in the hand.

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It is has a slightly chunky feel to it but can be gripped nicely in the hand.

I am showing images of the black gray color option here which has a more matt look and feel.

Even the white unit has a more matt color finish than the gloss finish that is quite common with such products.

The finish on the plastic is such that it actually feels quite grippy, despite not having additional rubber grips and contours to the handle like some others do.

I think for some people, older children and maybe the elderly, a few rubber grips might have helped just give that extra feeling of security and grip in hand, but the ProtectiveClean does not feel all that slippy in hand.

On the front of the handle, at the top, is the Philips Sonicare logo.

Placed somewhere between a third of the way and half way down the brush handle are 2 buttons.

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The upper button is the power button, this turns the brush on and off.

The lower button is the cleaning mode/function button that switches between the 3 cleaning modes available on this brush handle.

A power symbol is embossed onto the concave rubber button and makes for a natural place to rest the thumb.

The cleaning mode/function button has no icon on it and is smooth to the touch.

The buttons are relatively easy to press with a bit of feedback.

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Surrounding these buttons is a plastic panel that gives a color accent to the brush handle.

This is a glossy black color on the black gray model shown in the hands-on photos.

On the white and mint color option, both the buttons and the panel have a mint color finish.  The color is duller on the buttons than the plastic panel.

On either color handle, it is a nice accent to give a touch of style.

Sitting below these buttons are the LEDs and names of the cleaning modes.

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Running top to bottom you have ‘Clean’, ‘White’ and ‘Gum Care’, with the LED sat above the cleaning mode name.

The LED for the cleaning mode lights up as it is selected.  Press the cleaning mode button to cycle through the modes, until you get to the mode you want.

The mode can be changed before the brush is switched on.

The brush will remember the last cleaning mode used and begin in that mode the next time the brush is powered on.

The LEDs should not be underestimated in their importance.  Oral-B models like the 2000 and 3000 offer multiple cleaning modes, but no easy way to actually know what mode you have selected.  The LEDs do this job nicely.

Right towards the bottom of the brush handle are a further 2 LEDs and icons.

First sits the BrushSync LED and symbol, below that battery LED and symbol

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The LED for the battery lights up and flashes in a few different ways.  Check out the ‘Battery Life’ section of this review for more information on that.

The back of the handle is smooth to the touch.  No ridges or extra grips, with the exception of a little protrusion at the bottom of the handle.

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It seems a bit out of place and not immediately obvious what it is for.  But, lay the brush on a flat surface, and this raised molding stops the brush rolling about.  Genius!

On the base of the brush handle is a recess into which the prong on the charging stand fits.

The brush will sit upright on a flat surface and does too sit upright on the charging stand.

Sonicare ProtectiveClean 5100 Charging Stand

At the top of the brush handle is the metal shaft that the brush head connect to.  This metal shaft feeds into the motor sealed inside the handle.

Analyze the brush side on and you will see how the brush head fits on at a very slight angle.

Slight it might well be, but it helps angle the brush head for a better reach towards the back of the mouth. A subtle, but important design feature that enhances the overall usability.

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Subject to the variant selected, the 5100 comes with either 1 x G2 Optimal Gum Care and 1 x C2 Optimal Plaque Control brush head in the box, or 2 x W DiamondClean heads.

These are just a few styles, from a range of interchangeable brush heads that Sonicare offer. We cover brush heads in more detail in our guide to Sonicare brush heads.

Fitting the brush head is a simple process

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Each brush head simply pushes on and pulls off of the brush handle.  The heads fit over the metal shaft at the top. You can usually feel it clip into place.

Almost all brush heads are interchangeable and work on almost all Sonicare brush handles, so you can find the brush head that works for you or that you prefer and use it on your brush handle.

But, with the 5100 there is something you need to be aware of.

The ProtectiveClean has a feature called ‘BrushSync’.  What this does is tells you, via an LED on the brush handle when it is time to change or replace your brush head.

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You see, inside the brush head supplied is a small microchip.

When the brush head is fitted to the brush handle, the chip is detected and the warning light will flash 3 times. This acts as confirmation that the handle has detected the head and that the electronics inside the handle will now keep track of it.

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As you use the brush head, the handle continues to track how often it has been used.

The handle knows that the brush head should be replaced every 3 months, so once the handle detects that the brush head has been used for this amount of time, the ‘BrushSync’ LED on the brush handle will light up an amber/orange color.  It is at this point you should fit a new head.

But, the brush is cleverer still.

If it detects you have brushed 3 times a day every day or brushed with more pressure, it will activate the BrushSync alert system sooner, as the bristles will have worn out sooner than the typical 3 month time period.

By the same token, it will delay alerting you to replace the brush head.  If you used that head just once a day over 3 months, it would not tell you to replace it until it had been used for an equivalent to 4 minutes a day for 3 months.

Hard not to be impressed!

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Using a brush head for longer than 3 months can potentially have negative effects on the teeth and gums, so such an alert helps reduce the chances of this.

Technology such as Bluetooth connectivity found on some brushes is not for everyone.  Not all that many see the point, but I think most people see the point here.

The sensors are smart, unobtrusive and are only trying to help you take better care of your teeth and gums.

Now here perhaps is the kicker when it comes to this tech.

Not all the brush heads Sonicare make have the microchip built-in.

So for it to work, both the brush head and brush handle have to have the ‘BrushSync’ feature.

At the time of writing the heads that have the chips built-in and are BrushSync compatible are:

  • I Intercare
  • C2 Optimal Plaque Control
  • G2 Optimal Gum Care
  • W DiamondClean
  • C3 Premium Plaque Control
  • G3 Premium Gum Care
  • W3 Premium White
  • T1 TongueCare+
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There are then a couple of what I call ‘standard’ brush heads that are similarly named but do not have the microchip in.

The options you have are:

  • C1 SimplyClean
  • S Sensitive

It is perfectly possible to use a non-smart (standard) brush head on the 5100 as it is perfectly fine to use a smart brush head on a handle that does not offer BrushSync technology.  But, do be aware, the BrushSync will only work when a compatible head is used on a compatible handle.

Such technological advances don’t come for free.

Since they were first introduced in 2017, the price has reduced a bit already, but the BrushSync compatible heads are a little more expensive than the standard alternatives.

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Prices vary from one store to another.  I have found them as low as $10 per head, but as high as $23.

An average price is around $13.

A normal brush head for a Sonicare electric toothbrush is on average $10.

You are then paying for this convenience, but I think it is probably a convenience worth paying for.

In line with the electronic brush head replacement reminder that the ProtectiveClean 5100 offers, there is actually a reminder system built into ALL Sonicare brush heads.

Each head has fading indicator bristles.

As the heads are used, the Blue bristles fade to a very pale almost white/translucent color.  When they are this color, it is time to change the head.

It is like a simplified alternative to BrushSync.

The brush heads are not the only clever part of this electric toothbrush.

Essential to any good brush is a timer and quadpacer, in my opinion.  You will then be pleased to read that the 5100 has both.

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A simple press on the power button will turn the brush on.  As the motor is kicked into life, the timer is too.

Using the standard ‘Clean’ mode the timer runs for 2 minutes, which is the dentist recommended cleaning time.

At the end of the 2 minutes, the brush actually turns itself off.

The ‘White’ mode runs for 2 minutes and 30 seconds, whilst the ‘Gum Care’ mode lasts for 3 minutes.

The brush does turn itself off at the end of these cleaning modes too.

At the same time, the timer begins working, as does the 30 second timer or quadpacer as it is known.

During the standard cleaning cycle, at 30 second intervals, the brush motor pauses briefly.

This stops the cleaning action and pauses the humming sound and vibration from the handle.

It is this pause that alerts you to the fact that it is time to change quadrant.

Whilst dentists recommend 2 minutes of cleaning twice a day, what this does not help with is ensuring you and I brush our teeth evenly.  This is where the pacer comes in.

The idea is that you break the mouth up into 4 sections.  Upper right, upper left, lower right, and lower left.

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You spend 30 seconds cleaning each section, that way over the 120 seconds (2 minutes) of brushing time, you will give a relatively even clean to the teeth and gums.

As you get the pacer alert, you change quadrant to in turn achieve the even clean.

Of course, you don’t have to follow it, but it is good practice.

Spending 2 minutes cleaning just the front teeth or just your top teeth is better than nothing but isn’t great for your oral health.

Therefore the 2 minute timer and 30 second pacer are 2 excellent additions to this handle.

If you use the ‘White’ or ‘Gum Care’ mode, the pacer still functions for the first 2 minutes of cleaning only. The remaining 30 seconds for ‘White’ and 1 minute for ‘Gum Care’ are for focusing on the front teeth and gums respectively.

Electric toothbrushes bring multiple benefits over and above regular toothbrushing.

However, the superior clean they can offer is only achieved when you use the electric brush correctly.

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You should not move the brush head back and forth in a rapid manner as you might with a manual brush.  You move the head from tooth to tooth, the motor and bristles do the work.

You should hold the brush head at a 45 degree angle to the teeth and gumline.

Refer to the instruction booklet that comes in the box with the ProtectiveClean and spend time learning how to brush your teeth correctly.  Get this right and you are really helping yourself achieve better oral health.

Irrespective of the cleaning mode used, I have been very impressed with the results and overall performance of this brush.

At no point have I felt the clean to be bad and certainly comparable to Oral-B.

There is clinical evidence that sides with both brands, but the reality of the situation is either are very good.

Personally I prefer the smaller, round brush heads that Oral-B offer compared to the larger more rectangular/ovalish heads of Sonicare.  I find them easier to move around the back teeth.

‘Clean’ is, of course, the standard go to mode, which runs for 2 minutes, but you have ‘White’ and ‘Gum Care’ too.

You need to press that function button to select the appropriate mode.

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Sonicare explain the modes as follows:

  • Clean mode
    • A 2-minute mode. It gives you a thorough and complete clean and is recommended to be used with the C2 Optimal Plaque Control brush head.
  • White mode
    • A 2-minute 30-seconds mode.  2 minutes for normal cleaning and 30 seconds to polish the front teeth. Recommended to be used with the W2 Optimal White brush head.
  • Gum Care
    • A 3-minute mode.  2 minutes of normal cleaning and 1 minute to clean and stimulate the gums.  Recommended to be used with the G2 Optimal Gum Care brush head.

We cover all of Sonicare’s cleaning modes in more detail in this post in this post

You can see where the different styles of brush heads mentioned previously can come in use and be helpful in achieving optimum results.

The motor in the brush handle offers up to 62,000 movements per minute.

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The ‘Gum Care’ mode is more gentle and does not make use of the full power like the ‘White’ and ‘Clean’ mode do.

Gum disease sufferers or those with generally sensitive teeth will be thankful for the lower powered, less intense clean that the 5100 offers.

As bristles need only skim the surface of the teeth to dislodge bacteria, plaque, and food debris, lots of force is not required to brush the teeth clean.

Brushing too hard over long periods of time can wear out brush heads but also cause gum recession and damage to the tooth enamel.

This is why the 5100 has a pressure sensor built-in.

The handle vibrates to alert you when too much pressure is being applied, the brushing sensation and sound changes too.

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The BrushSync replacement reminder LED flashes amber when the sensor is activated.  Given its position, it is not the easiest to see.

It does not have the large visible pressure sensor like the Oral-B Pro 3000 and Sonicare’s own DiamondClean Smart.

Personally I do think the light it more obvious, particularly when most of us tend to brush in front of a mirror. Sadly, the flashing amber light is on the wrong side of the handle for you to really notice,  but you should feel the change in brushing sensation.

However, the vibration is strong enough to make you aware it has been activated.

Reduce the pressure applied to stop the pressure sensor from being activated.  The sensor will kick in every time too much pressure is applied.

Seasoned electric toothbrush users may know how much pressure is appropriate.  I believe it is more useful to first time or new users, but I am sure there are some electric toothbrush uses that brush too hard.

Within a few days, you will get used to how much pressure is appropriate.

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Another great feature is something known as EasyStart.

This is a system that gently increases the power over the first 14 brushings to help you get used to brushing with the ProtectiveClean 5100.

A simple, but innovative touch that shows an extra level of attention and care for first time electric toothbrush users.  The full 62,000 movements per minute can seem quite intense on first use. EasyStart eases you in and makes the transition from manual to electric brushing easier.

If you want to go straight in with full power you can turn the EasyStart off.  How you do this is explained in the FAQ’s at the end of this review. It is possible to turn off the pressure sensor and brush head replacement reminder system too.

Fixed inside the handle of the 5100 is the rechargeable Lithium-Ion battery that offers about 2 weeks usage between charges, Sonicare suggest.  I actually achieved 20 days just shy of 3 weeks on the longest mode, ‘Gum Care’.

Thankfully, the battery charge LED provides feedback on the remaining power, so you know when a charge is necessary.  More information is available in the ‘battery life’ section of this review.

Designed to resist water, toothpaste, and saliva, the handle of the 5100 is not designed to be used in the shower or the bath.  A quick rinse of the handle is fine, but don’t go immersing it in water if you can help it.

The handle feels robust and will generally take a few knocks in its life and I have no immediate concerns about the handles reliability.

Sonicare do offer a 2 year warranty that covers any mechanical or workmanship faults, but not user damage.  For your own benefit, go register it shortly after purchase, you get a 6 month extension.

A complaint I had about the ProtectiveClean 4100 was the lack of a travel case.  This comes provided with the dual handled variant of the 5100, not the single handled unit. If you want just 1 toothbrush handle and a travel case, you will need to look at the Protectiveclean 6100.

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Made from a thick plastic, the case is hinged on the left side with a clip on the right to securely fasten it shut.

The case holds the 5100 brush handle and up to 2 brush heads.

Not only will it stop the handle or heads getting damaged, it also stops any accidental activation of the brush.

The dual handled variant comes with Sonicare’s UV sanitizer included in the box.

This serves a couple of purposes.

Firstly, the dual handled package comes with 1 conventional charging stand for the toothbrush. The UV sanitizer has a charging stand built-in also, offering a 2nd charging stand for the 2nd toothbrush in the pack.

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The other, and main purpose of the sanitizer, as the name implies is to sanitize the brush heads.

The fairly compact sanitizer can accommodate up to 2 Philips brush heads.  

2 little prongs allow the heads to be placed inside and stood upright.  Position so that the bristles face the internal lamp, close the door and press the green button on the top to begin the cleaning cycle.

Lasting 10 minutes the UV bulb produces rays that further kills any lingering bacteria trapped on the brush head.

I really like this idea.  It seems logical and could help long term to reduce the chance of oral health issues.  That said many of us have gone for years without using or needing this.

How frequently you run the cycle is up to you.

It does need to be connected to power for it to run and opening the door mid cycle will stop the process.  You can also press the power button again to end this.

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All things considered, the 5100 is a very solid brush.

There is little I dislike about the product itself, my criticism is really with the packages and pricing.

It comes at a price premium over the 4100 and whilst the extra modes will be desirable to some people, not all will see the benefit. Also, the dual handle package is the only once that comes with the travel case.

I believe those with sensitive teeth and gums will find the 5100 to be a good buy as you benefit from that ‘Gum Care’ cleaning mode.

Oral-B’s equivalent offers Bluetooth connectivity, similar to the Sonicare FlexCare Platinum and DiamondClean Smart.  You can log and track your clean through a smartphone app.

As good as the 5100 is, I think it pays to seriously consider the ProtectiveClean 4100 and 6100 instead, to me they are better value options.

Summary of design, usability, clean & general use

  • Slim and comfortable brush handle
  • Different color options
  • Sonic cleaning action with up to 62,000 movements per minute
  • 3 cleaning modes (Clean, White and Gum Care)
  • Dedicated cleaning mode button
  • LEDs show which cleaning mode is selected
  • 2 brush heads included
  • Various styles of brush heads available separately
  • Brush head replacement reminder
  • EasyStart program
  • Built-in timer and 30 second pacer
  • Pressure sensor to stop you brushing too hard
  • Travel case included with dual handle variant
  • UV sanitiser included with dual handle variant
  • 2+ week battery life
  • Water resistant handle
  • 2 year warranty with free 6 month extension when registered

Battery life

Some Sonicare models boast a battery life of 3 weeks, which I think is fantastic, but such usage time is generally available only on the most premium models.

The ProtectiveClean 5100 offers a respectable 2 weeks of use between charges or so Sonicare claim.

Compare this to Oral-B’s 7 days or 28 minutes of usage time and the 5100 looks pretty appealing with double the usage time.

If you are away for a few nights or even a couple of weeks for business or pleasure, you simply need not worry about taking the charging stand with you.

On the front of the brush handle, is a battery/charging icon, this gives you some important feedback on the remaining charge within the built-in lithium-ion battery.

  • A solid green LED means a full battery.
  • A flashing green LED means a medium battery.
  • A flashing amber LED and three beeps mean a low battery.
  • A flashing amber LED and five beeps mean no brushing sessions left, you need to charge the toothbrush.
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Influencing the number of days you get out of the battery, is the cleaning mode used.

The 5100 has 3 different cleaning modes that last for different lengths of time.

The ‘Clean’ mode on the 5100 lasts for 2 minutes, but ‘White’ mode lasts for 2 minutes 30 seconds and the ‘Gum Care’ mode, 3 minutes.

I said Sonicare claim a 2 week battery life, but my own hands-on testing achieved 20 days, just shy of 3 weeks with the longest running ‘Gum Care’ mode and a staggering 37 days, or 5 weeks with the ‘Clean’ mode.

This extra battery life is great!  I like how Sonicare underpromise and over deliver, but even by their standards they are outdoing themselves here.

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When the battery is in need of replenishment, you can use the charging stand that is provided in the box, or the UV sanitizer if you are looking at the dual handled model.

The 5100 sits on top of this charging stand.  A prong on the stand fits into the recess, on the base of the brush handle.

Once placed on the charging stand, the charger will emit 2 short beeps to confirm that the handle is placed properly.

The flashing light of the battery level indicator shows that the toothbrush is charging.  When the handle is fully charged, the battery light shows goes a solid green for 30 seconds and switches off.

It can take up to 24 hours to charge the handle fully.

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A Candian power adapter is wired into the stand, but it does support 100-240v.

What this means is that you can actually travel to other countries, like those in Europe and use this charging stand.  You will require a plug adapter only and not a voltage adapter.

Generally speaking, it is ok to leave the brush sat on the charging stand when not in use.  It is perfectly fine to keep the battery topped up,

But, good practice is to let it run down a little and not constantly be fully charged.  To avoid doing any potential long term damage to the battery, keep it unplugged unless it needs charging.

The Lithium-Ion (Li-Ion) cell sealed inside the handle is not user removable.  It is more efficient and reliable than the Nickel Metal Hydride (NiMH) cells that have been used in many toothbrushes in the past.

Good performance on the battery front from the 5100.

Summary of battery life

  • Minimum 2 week usage
  • 3-5 weeks usage possible subject to cleaning mode
  • A solid green LED means a full battery
  • A flashing green LED means a medium battery
  • A flashing amber LED and three beeps mean a low battery
  • A flashing amber LED and five beeps mean no brushing sessions left
  • Takes about 24 hours to charge fully
  • Works on 100- 240 volts
  • Can be left on the charger
  • Lithium-Ion battery technology

Price & where to buy

I have included links to buying options here at the start of the review.

In the section below, I discuss the price more generally and in relation to similar products.

Every manufacturer sets or has a suggested retail price for their products.

This is the price that they feel it is worth based on what it offers and how it compares to other products available on the market.

As a general rule, Sonicare tend to have a higher retail price than their major competitor Oral-B; particularly at the higher end of the market.  This has been made more noticeable by the ‘discounts’ offered. Where there might be 20-30% off Oral-B, Sonicare models are subject to well under 20% discount in many instances.

Over the last few years, the price difference has been getting smaller, particularly with mid range models like the 5100 here.

However, in this instance commenting on the 5100’s price is a little more difficult.

Although it is listed as a model for the Candian market, availability is poor with other models being listed/sold by retailers in preference.

The option of a dual handle package also makes it more difficult to price.

I can’t find out what the suggested retail price of the single handled unit is. I believe it is around $120-150, whilst the dual handled option is $250.

Philips Sonicare ProtectiveClean 5100 Review 29

Do not go expecting massive discounts, The lowest I have seen the dual handle package, sold at Best Buy is $218.

What I am ultimately saying here, is whilst you have to pick the brush that is right for you and only pay a price you are happy with, I think other models are going to prove more cost effective or better value.

Sonicare’s 4100 is about $50, despite having a retail price of $80.

Even taking the same logic with the 5100 and discounting a retail price of $120 to around $80, still makes the single handled 5100 $30 more expensive for 2 more cleaning modes and an extra brush head.

Alternatively, you look at the slightly more premium 6100, which offers the same cleaning modes as the 5100, but also the ability to change the cleaning intensity and automatically change the brushing mode based on the brush head attached.

Philips Sonicare ProtectiveClean 5100 Review 30

A potential downside, for the time being, is the ‘BrushSync’ feature does mean that compatible brush heads are a little more expensive.

A single ‘BrushSync’ compatible head can cost as much as $23 each or as little as $10 per head.

As an average, you can expect to pay $13.

Compared to a more standard brush head, without BrushSync compatibility this is a $3 premium, per head.

Whilst this might not be huge price difference, over the course of several years, you will be surprised how much you can save by shopping smart for brush heads.  You could be looking at best part of $30 back in your pocket!

I would advise you to bulk buy the heads when the price is low to get the best deal.

As Sonicare launch more models with BrushSync, I am convinced the price will come down.

In fact, these heads were first introduced in 2017 with the launch of the DiamondClean smart and the average price has already dropped a little.

A typical working life of an electric toothbrush is normally 3-5 years.  Many will in fact, last a lot longer, with good care.

To try and give some sort of gauge for overall ownership cost, here at Electric Teeth, we like to price the brush over a 3 year period to give a benchmark and allow comparison to other brushes.

So what does the 5100 cost to own?

I can only make an educated guess based on the lack of pricing information available at the time of writing.

With an $80 purchase price, plus the cost of 11 replacement brush heads over 3 years, you are looking at a total cost of $223 or $0.20 per day, based on 1 user.

Philips Sonicare ProtectiveClean 5100 Review 31

How does it compare to the competition?

Well, the Oral-B Pro 3000 is a possible alternative to consider and the costs are pretty much identical.

The 3000 offers Bluetooth connectivity and a brush head storage compartment, but lacks the battery life the 5100 offers.

It is about getting the brush that is right for you and with the comparable product being the same price, I would be opting for the Sonicare.

If you are particularly keen to get extra value from the brush, then share the handle with another family member (remember to change brush heads) and you could bring the ownership cost down.

Please note that all prices quoted are approximates and will vary based on location, supplier and time of purchase.  These figures were correct at the time of writing and should not be relied upon as hard fact, but used as a guide during your decision process.

Summary of price & where to buy

  • Recommended retail price of $120-150
  • Generally available for about $80
  • View a price comparison here
  • Brush heads vary in price $10-23 each, average $13 per head
  • Works out at around $0.20 per day over 3 years
  • Share brush handle with another user to extend value

Reliability & long term use

Any electric toothbrush that is reviewed by Electric Teeth is assessed as best as possible to look for possible reliability and performance issues.

Not completed by any specialist equipment, it is done by eye and making comparison to the many other brushes we have used.

Our experience allows me to say, that whilst there is always the potential for something to go wrong, (there are electrical circuits built-in) the build quality and performance I have experienced gives no cause for concern.

The brush feels solid and well built-in hand as is typical of a Sonicare product.

Added peace of mind comes from the 2 year manufacturer warranty, provided as standard when you buy the 5100 new.  Register it shortly after purchase and you can extend it for an extra 6 months for free.

Conclusion

When it comes to choosing an electric toothbrush, there is a lot of choice, so picking the right one for you can be difficult.

There are a few ‘essential’ features in my eyes that all brushes should have.  I am pleased to say that the 5100 comes with these and a few more.

A solid performing brush, there is little to dislike here technically.

Sadly, the price and package contents means that for most, looking at the 4100 or the 6100 is a better option.

I have little issue in recommending this electric toothbrush, if you can find it at a price you are happy with.

Electric Teeth Rating

Electric Teeth 4 Star Rating

Size Guide

  • Height (without head) – 19cm/7.4 inches
  • Height (with head) – 25cm/9.8 inches
  • Width – 2.8cm/1.1 inches
  • Thickness – 3cm/1.1 inches
  • Weight (without head) – 125g/0.27lb
  • Weight (with head) – 130g/0.29lb

All are approximates

FAQ

  • Is the ProtectiveClean 5100 an oscillating brush?
    • No.  It is a Sonic electric toothbrush.
  • How many cleaning modes does the ProtectiveClean 5100 have?
    • The 5100 has just 3 cleaning modes.  Clean, White and Gum Care.
  • What brush head does it come with and what alternative ones can be used?
    • The brush head supplied with the 5100 is the G2 Optimal Gum Care, just 1 from a wide range of options available.
  • Does the ProtectiveClean 5100 have a pressure sensor?
    • Yes, it does.  The handle vibrates to alert you.  There is no visible pressure sensor.
  • Does the ProtectiveClean 5100 have Bluetooth?
    • No, it does not.
  • Does the 5100 come with a warranty & how long is it?
    • Yes, it comes with a 2 year warranty.  Register online at Sonicares website and get an additional 6 months of warranty.
  • Does the ProtectiveClean 5100 have a built-in timer?
    • Yes.  At the end of a 2 minute cycle, the brush automatically turns off signaling the end of the cleaning time.  If you want to extend your clean, you will have to power the brush back on. It does also have a 30 second pacer also referred to as a quadpacer.  At 30 second intervals a slight pause in the brushing mode to tell you to change quadrants. There are 4 quadrants to the mouth.
  • How long does the battery last?
    • Claimed 2 weeks.  Hands-on testing resulted in 3-5 weeks, subject to cleaning mode.
  • Does it come with a charger?
    • Yes, a charging station is included with the ProtectiveClean.
  • Can this be fixed to a wall?
    • The ProtectiveClean 5100’s charging station or brush head holder has not been designed to be fixed to a wall.
  • Can I use the ProtectiveClean 5100 in the shower?
    • No. Although the handle is designed to be water resistant, Sonicare do not advise use in the shower.
  • Does it come with a travel case?
    • Yes.  A travel case is included in the box.  It is too color matched to the handle.
  • How to turn on and off EasyStart
    • Put the handle on the plugged-in charger.
    • Press and hold the power on/off button while the handle remains on the charger.
    • Keep the power on/off button pressed until you hear a single short beep (after 2 seconds).
    • Release the power on/off button.
    • Triple tone of low-med-high means the EasyStart feature has been activated.
    • The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
    • Triple tone of high-med-low means the EasyStart feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation
  • How to turn on and off brush head reminder
    • Put the handle on the plugged-in charger.
    • Press and hold the power on/off button while the handle remains on the charger.
    • Keep the power on/off button pressed until you hear a series of two short beeps (after 4-5 seconds).
    • Release the power on/off button.
    • Triple tone of low-med-high means the Brush Head Replacement reminder feature has been activated. The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
    • Triple tone of high-med-low means the Brush Head Replacement reminder feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation.
  • How to turn on and off pressure sensor
    • Put the handle on the plugged-in charger.
    • Press and hold the power on/off button while the handle remains on the charger.
    • Keep the power on/off button pressed until you hear a series of three short beeps (after 6-7 seconds).
    • Release the power on/off button.
    • Triple tone of low-med-high means the pressure sensor feature has been activated. The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
    • Triple tone of high-med-low means the pressure sensor feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation.
    • If you continue holding the power on/off button after the three short beeps, the activate/deactivate sequence repeats.

Your Opinions

Do you own or have you used the Sonicare ProtectiveClean 5100 Series?

Are there certain features that you really like or dislike?

Let me and other users know your opinions know, your input is valuable.

And of course, should you have any questions, just ask.

Summary
Review Date
Reviewed Item
Sonicare ProtectiveClean 5100
Author Rating
41star1star1star1stargray

About Jon Love

Jon is a leading voice on electric toothbrushes and has been quoted by mainstream media publications for his opinions and expertise.

Having handled & tested hundreds of products there really is very little he does not know about them.

Passionate about business and helping others, Jon has been involved in various online enterprises since the early 2000s.

After spending 12 years in consumer technology, it was in 2014 that he focused his attention on dental health, having experienced first-hand the challenge of choosing a new toothbrush.

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