Oral-B Genius 9600 Review

Oral-B Genius 9600

Our Verdict

The Genius 9600 is a brilliant electric toothbrush.

It delivers everything you need and more.

The Bluetooth connectivity and travel case are appealing features, although neither are perfect.

Seriously consider the Genius X, which is essentially the same brush with a fairly significant improvement.

Pros

  • Multiple cleaning modes
  • Built in timer
  • Pressure sensor to alert you when you are brushing to hard
  • Bluetooth connectivity for pairing to smartphone app to track cleaning
  • Premium travel case with in case charging
  • Brush handle available in a range of colors

Cons

  • Bluetooth connectivity not for everybody
  • Position detection system is unreliable
  • Smartphone mount is not going to look great in a bathroom
  • Only 5 icons on the brush handle for the 6 cleaning modes
  • Better value options exist (see other choices)
Preview Product Rating Price
Oral-B Genius 9600 Oral-B Genius 9600 834 Reviews CDN$ 192.99

The 3 BIG questions about the Oral-B 9600

If you are short of time, the answers to the following 3 questions should let you know all you need to about the Oral-B 9600.  If we have missed something, let us know in the comments.

If you want more detail, you can read our full Oral-B Genius 9600 review further down the page. 

1. Is there anything drastically wrong with this toothbrush?

Definitely not.

It is a premium electric toothbrush that offers all the essential features you need and want, plus a whole lot more.

The cleaning performance is fantastic, the Bluetooth technology is innovative and the premium travel case reflective of the price asked for this toothbrush.

2. Which other brushes should I consider?

I strongly advise you to consider the Oral-B Genius X.

It is essentially an upgrade on the Genius 9600, and does not require use of the smartphone camera to track the brush handle. It makes it a much more convenient option for daily use.

The Genius 9600 is a very capable toothbrush, and should not be completely disregarded.

But, when you are spending this sort of money on an electric toothbrush you have a number of options.

Another, albeit slightly more expensive is the Sonicare DiamondClean Smart. What makes this stand out is the USB charging travel case and the overall fit, finish, and design.

We run through some more buying options in our roundup of the best electric toothbrushes.

Our Choice
Philips Sonicare Diamondclean Smart 9500 Rechargeable Electric Toothbrush With Bluetooth Connectivity & Charging Travel Case, White, Hx9924/01
Oral-B GENIUS X 10000 Electric Toothbrush with 3 Brush Heads, Bluetooth & Charging Travel Case, White
Oral-B GENIUS 9600 Electric Toothbrush 3 Brush Heads, Bluetooth & Charging Travel Case, Rose Gold
Brush Name
Sonicare DiamondClean Smart
Oral-B Genius X
Oral-B Genius 9600
Customer Rating
Electric Teeth Rating
5/5
5/5
5/5
Price
CDN$ 499.24
CDN$ 210.70
CDN$ 192.99
Prime
-
Our Choice
Philips Sonicare Diamondclean Smart 9500 Rechargeable Electric Toothbrush With Bluetooth Connectivity & Charging Travel Case, White, Hx9924/01
Brush Name
Sonicare DiamondClean Smart
Customer Rating
Electric Teeth Rating
5/5
Price
CDN$ 499.24
Prime
-
Oral-B GENIUS X 10000 Electric Toothbrush with 3 Brush Heads, Bluetooth & Charging Travel Case, White
Brush Name
Oral-B Genius X
Customer Rating
Electric Teeth Rating
5/5
Price
CDN$ 210.70
Prime
Oral-B GENIUS 9600 Electric Toothbrush 3 Brush Heads, Bluetooth & Charging Travel Case, Rose Gold
Brush Name
Oral-B Genius 9600
Customer Rating
Electric Teeth Rating
5/5
Price
CDN$ 192.99
Prime

3. Where is the best place to buy the Oral-B Genius 9600?

You can buy the Genius 9600 from a few different outlets.

The one that is best, is the retailer you like to shop at, because you trust and who offers a competitive price at the time of purchase.

Amazon are reputable with very compeitive rates and swift delivery, but you should be able to find the 9600 at Best Buy and Walmart to name just two.

Why should you listen to us?

Electric Teeth is an independent organization with a mission to simplify dental health.

Our team is a mixture of consumers and dental professionals.

We strive to create honest, informative content, telling you the facts, good or bad.

We are not sponsored by big brands or healthcare companies. Our site is funded by affiliate revenue and ads, but we only recommend products that we have tested and truly believe to be worth your money.

Why not watch this short video to find out all about us?

And now for a bit more detail…

Launched in late 2018, the 9600 arrives about 2 years after the Genius Pro 8000 was launched.

The model number may have you thinking that the 9600 is the more premium of the 2 brushes.

It is not quite the case.

The differences between the 2 models are as follows:

  • The 9600 has a new style charging stand, that comes with a detachable power cable, that works with the smart travel case too.  The 8000, on the other hand, has a plug hardwired into the charging stand and a separate power cable specifically for the smart travel case.
  • The 9600 comes in a Sakura Pink color option, not available with Genius Pro 8000.
  • The 9600 comes with 1 of the new style Sensi UltraThin brush heads compared to the standard sensitive brush head with the Genius Pro 8000.
  • The Genius Pro 8000 comes with a brush storage compartment that holds up to 4 brush heads, the 9600 does not have this.
  • The Genius 9600 tends to be the more expensive brush.

Another claimed benefit of the 9600 is the addition of ‘Gum Guard’ or ‘Gum Protection Technology’.  The idea is that it helps reduce bleeding gums.

This is actually a feature of the smartphone application which is available to both owners of the Genius Pro 8000 and 9600.

As you can see these are small differences, none of which are deal breakers in my opinion.  The 9600 is essentially identical to the Genius Pro 8000.

Variants of this toothbrush

At the time of writing, there are several variants of the Genius 9600.

The difference between each of these variants is the color of the brush handle and the color and pattern on the smart travel case.

Technically, the brushes are identical as is the box contents.

Therefore, selecting between each variant is really a case of color preference.

Oral-B Genius 9600 Review 1

The color options you have are:

  • White
  • Black
  • Rose Gold
  • Orchid Purple
  • Sakura Pink

In the case of the Black colored 9600, the brush handle is completely Black, but the provided brush heads are White in color.

With all other color options, the handle is primarily White in color, but the panel running down the front of the handle has is the colored part.

What’s in the box?

  • 1 x Oral-B Genius 9600 brush handle
  • 3 x Brush heads (1 x CrossAction, 1 x 3D White and 1 x Sensi UltraThin)
  • 1 x Charging stand (new style with detachable cable)
  • 1 x Premium travel case
  • 1 x Power adapter (fits charging stand and travel case)
  • 1 x Smartphone suction cup holder
  • Documentation
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Key Features

  • Oral-B 3D movement cleaning system (Oscillating-Rotating-Pulsating)
  • Removes 100% more plaque than a manual brush
  • Rechargeable battery with 2 weeks battery life
  • 6 cleaning modes (Daily Clean, Gum Care, Sensitive, Whitening, Pro-Clean, Tongue Cleaning)
  • Visible pressure sensor to alert you when brushing too hard
  • 360 degree SmartRing customizable 1 of 12 colors
  • Built-in timer and quadpacer
  • Bluetooth connectivity
  • Smartphone app for tracking your cleans, educating you and helping you brush better
  • Smart travel case with USB charging

Pro & Cons

Here are what I consider to be the pros and cons of the Oral-B 9600.

The Positives

  • Battery life – It offers up to 2 weeks of use between charges, which is better than the 7 days offered by some cheaper models.
  • Design – A smart looking brush that feels good in hand and is available in a range of colors.
  • Cleaning modes – With 6 cleaning modes there is lots of choice to suit all different user needs.
  • Pressure sensor – The LED SmartRing shines Red to alert you when you are brushing too hard, stopping you from doing unnecessary damage to your teeth and gums.
  • Smart travel case – A premium travel case for a premium brush. Not a cheap plastic case, one that looks and feels great and can charge your brush and smartphone too.
  • Bluetooth connectivity & Oral-B app – Making the most of technology to monitor your cleaning progress, educate and achieve improvements in technique and your oral health.
  • American Dental Association (ADA) approved – Passed strict lab tests to achieve ADA and American National Standards Institute-approved dental standards.

The Negatives

  • Bluetooth connectivity & Oral-B app – Clever as it is, it requires changing habits that many of us have formed over many years.  The position detection is a bit flakey and takes practice to master.
  • Proprietary connector – The travel case and charging stand uses a proprietary mains adapter rather than a more universal and readily available option like micro USB. Thus you need to take this with you too when traveling.
  • Price – This is not a cheap brush. It is the most premium so you are paying more for it and for many it may offer features that will never be used.

Design, usability, clean & general use

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From the moment you set eyes on and handle the 9600, it is clear that this is a well designed and premium electric toothbrush.

Solid in hand the brush is 9.4 inches tall and around 1.25 inches wide and deep and weighs in at 4.9oz.

The rounded design is a little larger than the likes of the Pro 1000 or 3000 models but that is to accommodate some of the extra benefits this offers.

Sonicare have always had the edge for design and built quality and ultimately I think they still do, but the Genius is very close and in fact, has some touches which make it better.

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One of the nice touches is that the back of the brush handle has a rubber grip rather than smooth touch plastic.  Yes, it can be argued it detracts from the design, but it helps keep a firm hold of the brush, even when wet, which I think is most important.

Where some brushes are quite minimal in design, there is a little more going on with the 9600.

Of course for weight, durability, and practicality, the body is made of plastic and a break in this on the front of the handle makes way for a tall, essentially rounded rectangle shaped panel.

It is this panel that depicts the color of the brush handle.

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You will see in the hands-on photos it is a Rose Gold panel, but the 9600 is available in a range of colors.  Choose the Orchid Purple and this panel will be Purple in color.

Within this is a similarly shaped yet smaller rubber panel in the upper third that has the power button and cleaning mode button.

Below this are icons for the different cleaning modes, well 5 of the 6 available anyway.

Daily Clean, the default and go to cleaning mode has no icon. Why?! It is just odd and confusing as it looks like there are only 5 cleaning modes, not the available 6.

Each icon will be lit up White when the brush is turned on.

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Press the power button once to power the brush on and press and hold for 2 seconds to turn the brush off. The button requires a firm push, meaning it is difficult to accidentally power on or off.

To change the cleaning mode it is a case of pressing the cleaning mode button (downward facing arrow) under the power button and continuing to press until the desired cleaning mode is reached and the indicator illuminated.

A small oversight, in my opinion, is not being able to change the cleaning mode until the brush is switched on.

Once a mode has been set, if the brush will start in that same mode next time, you just need to turn it on to change the mode.

The icons also make it slightly more difficult to know which mode is which.  You can learn these, but the name of the mode would be easier.

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In the lower third of this front panel is a Bluetooth icon, a battery icon made up of 3 bars and then finally the Oral-B and Braun logos.

The handle is sealed shut because the lithium-ion battery and electronics are inside.  The battery is not user replaceable.

This sealing also stops the water from getting in and keeps the brush water resistant.

Stand upright on the base the brush will do, but there is too a recess into which the prong on the charging stand fits to charge the brush.

Moving up towards the top of the brush, on the neck is where you find the LED SmartRing.

Oral-B Genius 9600 Review 8

The SmartRing is a customizable light panel that can be set 1 of 12 colors from within the smartphone app.

The SmartRing also doubles up as the pressure sensor and this will illuminate Red when the pressure sensor in the brush is activated.

If using the app at the same time as brushing, the screen on the app will also illuminate Red and tell you to reduce the pressure.

Bristles of the brush need only skim the surfaces of the teeth.  The pressure sensor alerts you when this is not the case. Scrubbing with a toothbrush does not equal a better clean.

When activated, the brush will automatically reduce the speed the brush head moves at and stop the pulsation until the pressure is reduced.

If using all the features of the brush, when activated you will get what is known as triple detection.  There is the pressure sensor light, the sound of the motor and the message within the app to tell you to change that brushing approach.

Oral-B Genius 9600 Review 9

Above the SmartRing is the metal shaft that feeds into the brush motor and the brush heads connect to.

Oral-B brush heads are fully interchangeable and slide on and off the top of the handle.

In the box with the 9600 you get 1 x CrossAction, 1 x Sensi UltraThin and 1 x 3D White brush head.

These are 3 of 6 different styles of heads Oral-B offer.

Each offers different benefits, as explained in our guide to Oral-B brush heads, but the CrossAction and Sensi UltraThin are the best heads to use.

Oral-B Genius 9600 Review 10

Any head can be used on any Oral-B brush and on any cleaning mode.

But, technically you may get better results with a 3D White brush head on the Whitening cleaning mode.  That said, do not get too hooked up on this.

You will get better results from focusing on brushing twice a day for 2 minutes with the right technique than using a particular brush head on a particular cleaning mode.

If you were not already aware, Oral-B have small round brush heads and these are very effective when it comes to everyday cleaning.  Small and compact you can generally get the brush head into all the hard to reach areas of the mouth.

The brush heads provided with the Genius 9600, use an oscillating rotating and pulsating motion as shown in the following animated image.

Oscillating rotating brush head

This is a proprietary technology that helps clean tooth by tooth reaching areas that are often missed.

The dynamic 3D movement helps adapt to your teeth as it oscillates, rotates and pulsates to break up and remove up to 100% more plaque than a manual toothbrush.

Remember to replace your brush head at least once every 3 months or 90 days if not sooner.

An Oral-B brush head will actually fade in color as it ages giving you another visual indicator that it is time to replace the brush head.

The 6 cleaning modes available on the 9600 are:

  • Daily Clean
  • Gum Care
  • Sensitive
  • Whitening
  • Pro-Clean
  • Tongue Cleaner

For more information and explanation on how the cleaning modes differ, read our Oral-B cleaning modes explained article.

Typically the cleaning modes last for 2 minutes each and this ties in with dentist recommendations.

There is a built-in timer which has 2 modes, the standard 2 minute or professional.

With the 2 minute timer it signals with a long stuttering sound and a flashing light of the smart ring that the 2 minute brushing time has come to an end.

With the professional mode (came preset out of the box) the quadpacer on the 9600 kicks in.

Oral-B Genius 9600 Review 11

A short stuttering sound and flashing light of the Smart Ring at 30 second intervals takes place to alert you to move to the next quadrant of your mouth. A long stuttering sound and flashing light indicate the end of the professionally recommended 2 minute clean.

The timer memorizes the elapsed brushing time, even when the handle is briefly switched off during brushing. Anything longer than 30 seconds paused and the timer resets

You can change which timer profile you have enabled by following the direction in the manual.

So then, to one of the big differentiating factors about this toothbrush, is the Bluetooth connectivity.

Bluetooth connectivity has been around for a while, but over the last couple of years, it has evolved to be more reliable and more useful.

The 9600 pairs with an Android or iOS device and will communicate with the Oral-B app that you download from the relevant app store.

Not too much has changed in the app and how it works in comparison to other Bluetooth enabled models like the Genius Pro 8000.

Oral-B Genius 9600 Review 12

Oral-B promotes that the 9600 has ‘Gum Guard’ or ‘Gum Protection Technology’, in a way that makes it sound like it is not available on other brushes.

The reality is though, this is actually a feature of the app and is available to other brushes aside from the 9600, they just don’t make this very clear.

So, Genius Pro 8000 owners, you can get this Gum Guard by upgrading to the latest version of the app, if you have not done so already.

Essentially Gum Guard is a special brushing journey, specifically designed to help improve your gum health over an 8 week period.

Bleeding gums are usually a sign of gum disease, which in many cases can be treated with a good oral hygiene routine at home.

The app is geared to help reduce and stop the bleeding of gums and help you turn your red, bleeding, sore and puffy gums to nice healthy pink, bleed free gums.

You run through a series of screens, shown below that collect data and allow you or your dental professional to make custom adjustments to help achieve the end goal.

For those not familiar with the Bluetooth connectivity on an Oral-B brush, let me run through some of the main features.

The following video demonstrates the pairing process along with how to actually use the Genius toothbrush.

Oral-B Genius Tutorial Oral-B app

The main idea of the app is that it communicates with the brush handle, monitors and educates you to achieve better oral health.

It is a little like having a dentist looking over your shoulder giving you the helpful nudge and guidance to do better.

At the core is the built-in timer and clean tracker.  It shows on screen a timer as you brush, alerts you if brushing too hard and generally keeps you on track.

Some get distracted and bored when brushing, the app integrates with your calendar so you can see your days agenda, news, tips, and tricks, so you stay interested when cleaning your teeth.

Although for me, on occasions it can be a bit distracting from you ensuring you brush correctly and you may want to customize the settings to avoid some notifications.

A much promoted feature it the Position Detection Technology which uses the smartphone’s camera, to track and then show on-screen visually where you have and have not cleaned.

Anyone of any age can use and learn from the feedback it gives.

Whilst a toothbrush plays a vital role in oral hygiene the routine and way in which you clean does too. This app makes it easier to see and represent in real-time just how good, or bad you are doing.

Challenges are presented to you allowing you to obtain a score based on how well you brush and improve your habits. Brush better and for longer and you are on the road to success. Gain badges for achievements and share socially if you chose.

All of this data is logged in the app for you to refer back to.  Perhaps even show your dentist to prove you have been brushing.

The app is deeper and more intelligent too. You can customize the brush and personal goals through the app gaining more suitable tips and advice along with product suggestions. For example, if you wish to whiten your teeth the app will advise and amend your routine to achieve the goal. You can choose from the Fresh Breath Gum Health, Plaque Fighter, Whitening, and Ortho Care journeys.

The Professional Guidance feature allows you and your dental professional to work together. Actually share and discuss improvement areas and have your dentist actually program into the app extra brushing time and adjustments to your cleaning modes.

Online backup is another feature. With an Oral-B account, you can never lose data.

Whilst you need to launch the app each time to use it the brush itself can store the data for up to 20 cleans meaning you do not need to always have the app to hand.

The Bluetooth connection, on the whole, was reliable, but at times it can be a bit fussy.

To get the most from the position detection, you have to hold your smartphone still and stand right in front of the camera.

This is where the smartphone holder comes in to help.

Provided in the box, it is white in color, no matter what color your brush is.

It is essentially a smartphone holder you would use in a car and attach to the windshield.

The idea is you stick it to the bathroom mirror or in some cases wall tiles.

Do make sure it is secure before mounting your phone!

There is a lever to lock it in place and unlock the hold along with a tab on the suction cup to further release the holder.

Whilst the holder has remained attached to my mirror and not fallen, I know many are concerned about it failing and an expensive smartphone being broken as a result.

The design is universal with clamp arms that fit many smartphones of varying sizes from 58mm wide through to 83mm wide. There is then a full 360 degree rotation option.

Oral-B Genius 9600 Review 39

It makes sense, but I do question how many people want a suction cup holder on their bathroom mirror, particularly when it tends to have to be placed in the middle to line up with your head.

Even for me, even as someone writing about toothbrushes, despite having used this many times over the last couple of years I struggle to fit or integrate this into my daily routine.

This is in part because it feels a bit clunky and it takes a few seconds, maybe 15-30 each time to get set up and begin brushing.  You need to have your phone, make sure it is positioned correctly and then stand almost statue still so the phone keeps track.

The idea is right, the implementation is not perfect.

Oral-B Genius 9600 Review 40

Extra silly quirks include the smartphone holder having full tilt and swivel capabilities, but the phone must be perfectly upright for the position detection to track, making the holder mobility almost redundant.

Ultimately it is clever and worth persisting with until you know you have perfected your routine.  Once you have you can dip in again every few weeks just to make sure.

For most, daily use of this setup is just a bit cumbersome. A problem overcome with the new Genius X.

This said Oral-B have tried to innovate here for the right reasons.  Their studies have shown that up to 80% of people spend insufficient time brushing in at least one zone of their mouth and 60% of people either didn’t brush their back molars at all or spent insufficient time brushing them, so you can see why the position detection technology exists.

In Oral-B’s defense, there are added extras to the app, like the ability to get reminders of when brush heads need replacing and a ‘Fun Zone’ to make brushing a bit less of a chore.

To conclude with the app, it is also worth noting, whilst it is perfectly possible to share a brush handle, the handle can not differentiate between 2 users, so your data synced to the app will be wrong.  If multiple people in a house want to track and log their data, you need a brush handle for each user.

You might think all these smart features will drain the built-in battery.

Whilst they have some impact, you will get 2 weeks life from the brush between charges.

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The brush can be charged via 1 of 2 means.

The main method is with the included charging stand.

A rounded unit it is about twice the width and depth of the handle itself, with a prong on the top that the brush sits on.

It is rounded in its design and on the side is a power connector, into which the provided plug adapter fits.

This is a new design of charging stand with a detachable power cord.  Most other brushes have a power cord hard wired into the stand.

I like this approach, but it is a proprietary power adapter and not a more universal USB standard.

This same power adapter works with the travel case I will mention in a moment.

It has a 2 pin US/Canadian power plug configuration but supports 100-240v, so you can take it with you internationally, you may just need a plug adapter depending on where you travel to.

I am not sure if I am being too picky or not, but traditionally the power cable fits into the back of the stand, so when looking at the stand, the brush faces you head on and the cable leads out directly behind the brush.

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With the 9600, the cable feeds out to the side, so when placed on a countertop, if you face the brush towards you the power cable feeds out to the left or right side.  It looks a little odd in my opinion.

It is perfectly safe to leave the brush on the charging stand and connected to the power, the brush will stop accepting a charge when it is full.

If you don’t keep the brush topped up when the brush requires a charge the last battery bar within the on the lower third of the brush handle will flash red.

If the power in the handle is extremely low, the battery will require at least a 30 minute charge.

The travel case included with the Genius Pro 9600 is branded and can be considered smart.

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Rather than a cheap yet functional piece of molded plastic, the travel case here is much more capable.

It is a fairly large case but solid and made from nice quality materials, it holds the brush handle and 2 brush heads.

It hinges on the left side and on the right is a large plastic release button to open it up.

At either end of the case are gloss plastic panels with the bottom of the case being home to the power connector, USB port and charge light.

This is where the provided power adapter fits.

If you need to charge your brush on the go, you can do so whilst it is in the case, but you need to connect the power adapter to the mains, there is no battery built into the case.

It uses the 1 and only power adapter that comes with the 9600.  If you use this for your charging stand at home, you need to remember to take it with you when traveling.

The USB port allows you to connect a USB device, like a smartphone to it, so you can not only charge the brush but your phone to.

You may think why or how silly, but this means if going away you need to take 1 power adapter and a USB cable rather than 2 power adapters and a docking station. Thumbs up all round from us here at Electric Teeth.

If we were to get critical this isn’t a great way to charge your phone up fast, but ideal for overnight charging.

There is even a smartphone holder built into the case, that will hold phones up to 12mm thick.

It would have also been great if the case used a more standard Micro USB charger, rather than a proprietary connector. This would mean that if you misplaced your Oral-B power adapter it would be easy to find an alternative.

Sonicare have got this bit right!

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The 9600 is not absolutely perfect in my opinion, but I have yet to find a toothbrush that is.  No brush will suit everyone. I am being very fussy because at this price you kind of need to be.

Ultimately the 9600 does the job of cleaning the teeth really well, heck it even has the approval of the American Dental Association, so something is right.  It is just some of the other extra features that could be improved upon.

My biggest concern is that the very technology that is supposed to improve your oral health, is the same technology that makes doing so more difficult than it needs to be.  A degree of personal determination and commitment is required.

Summary of design, usability, clean & general use

  • Multiple color options for brush handle
  • Grippy rubber on the rear ensures the brush remains in hand
  • Dedicated power and cleaning mode buttons
  • 6 cleaning modes – Daily Clean, Gum Care, Sensitive, Whitening, Pro-Clean and tongue cleaner
  • Only 5 icons on the brush handle, despite 6 modes
  • Icons light up when selected
  • 3 brush heads included (more available to purchase separately)
  • Built-in quadpacer and 2 minute timer
  • Pressure sensor that illuminates red for pressure and green on a quadrant change
  • Bluetooth connectivity to record your brushing history via app for Android and iOS
  • Position detection system is clever, but frustrating to use
  • Smartphone holder for attaching to a bathroom mirror included
  • Holder fits devices from 58-83mm
  • LED SmartRing that can be customized 1 of 12 color options
  • New style charging stand with detachable power cable
  • Premium travel case holds the 9600 and 2 brush heads
  • Brush can be charged in the case as well as power a USB device
  • Power adapter works on 100-240v
  • American Dental Association approved

Battery life

The importance of battery life varies from one person to another.

If you are generally always brushing your teeth in the same place, a short battery life is likely acceptable.

However, if you travel frequently for work or personal reasons, then you might want a toothbrush that will last longer between charges, so you don’t have to worry about constantly having to recharge it.

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The Genius 9600 offers 2 weeks battery life or to put it another way, a maximum of 56 minutes of brushing time.

This 2 weeks is based on using the standard Daily Clean mode.

The longer cleaning modes such as Pro Clean will cause the battery life to be shorter.

At 2 weeks, the battery life of the 9600 is better than some of the cheaper models form Oral-B such as the Pro 1000.  However, it falls short of Sonicare models that typically offer much more than 2 weeks.

Therefore whilst it is not the best battery life, it is certainly more than acceptable.

If it wasn’t clear, the battery is built-in and cannot be removed or replaced by you.

It is a lithium-ion battery that the brush uses, which is the newest standard for reliability and performance.

The 9600 comes with 2 ways of charging the brush.

One is the more traditional charging stand whilst the other is by using the travel case.

The charging stand provided is a new style and design to those commonly seen with Oral-B brush handles.

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The brush still sits upright on the stand, but it is a little bit smaller and has a detachable power cable rather than a hardwired power cable that is common.

In the box is a single Canadian power adapter.  It is this that connects to the charging stand or the travel case to charge the 9600.

The power adapter is rated for 100-240v which means it can be used internationally, you just might need a plug adapter if using it outside the USA or Canada.

I like the fact that the power cable is shared, it means power cable is used more efficiently and Oral-B cut down on the amount of cable they use to produce such products.

Sadly, I don’t think it has affected the price.

The charging dock itself is white in color and has a small prong on the top which aligns with a recess in the bottom of the brush handle and will charge the brush fully in about 8-12 hours.

I tend to leave it on charge overnight. When charging the battery charging icon pulses with a White light.

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For those who might be concerned, it is fine to leave the brush on the charging stand and connected to power.  It cannot overcharge, electrical circuits inside stop this.

When power is low the battery status icon will flash and you will likely feel the decrease in brush power. When depleted completely the motor will power down and the battery icon flashes red.

You will never know quite how much power is left, is it 20%, 15%, the lights are not that accurate and I would have thought more feedback could have been given through the app, but sadly not.

The travel case works well for those on the go and by connecting the power cable to the case, you can charge the brush whilst inside.

Slightly frustratingly it is a proprietary charger, so you have to remember to take that with you.

There is no battery in the case, it has to be connected to the mains to actually charge the brush.

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You will find USB port on the case too.  You can connect a USB cable to this, to charge items like your phone. So when traveling you take the charger for the case and just the USB cable for your smartphone and from just one socket you can now charge 2 items.

Personally I would have preferred it if the charging case itself used a more standard connector like microUSB or USB Type-C.

Even better, would be if the case could charge via a USB port on a computer like Sonicare DiamondClean Smart models do, but maybe I am being a bit picky.

Summary of battery life

  • Newer Lithium-Ion battery technology used
  • 2 weeks battery life when used on Daily Clean mode
  • 56 minutes of usage time or 14 days usage based on 2 cleans a day
  • New style charging stand with detachable power cable
  • Can be left on the charger
  • Takes up to 12 hours to charge fully
  • Power adapter works with charging stand and travel case
  • Power adapter supports 100-240v
  • Travel case allows brush to be charged in case
  • Pass through power USB port to charge other devices such as a smartphone
  • Status icon flashes green when charging and red when battery is low
  • Competition still offer up to 3 weeks usage

Price & where to buy

As I have already made clear, the Genius 9600 is a premium electric toothbrush, so naturally with a premium product comes a premium price tag.

The suggested selling price for the 9600 is $300.

Please do not pay this!

Many brushes often actually sell at a discounted rate, to make the actual selling price look much better.

It differs between brands and models, but this can be anything from 10-50%, but typically around 20-30% is most common.

Within days of launch, the 9600 was retailing at 35% less, at $225.

At $225, whilst this is not cheap, it is a much more appropriate and comparable price to similarly featured brushes.

That said, several weeks on, the average selling price is $245, so the initial lower price was perhaps promotional for the launch.

As time passes, expect to see another $20 or so come off the price, but the majority of the discount has already happened.

Subject to the time of year, you may also see promotions such as mail in rebates to save a few extra dollars.

Do also be aware, prices can vary considerably from one retailer to another and there will be times the price increases or decreases for what might appear to be no apparent reason.

Oral-B Genius 9600 Review 49

This brush, like every other, requires replacement brush heads for each user every 3 months.

Replacement heads can be purchased in various pack sizes. The prices vary but are on average a single head works out at around $8.

We like to offer up a figure for what we believe to be an average cost of ownership of this toothbrush.

Using the average cost (based on one user) and ownership over 3 years, the Genius 9600 will cost $317 or just $0.29 per day to own.

If purchased at the full $300 price you would be looking at $372 or $0.34 per day to own.

Should it return around the price of $225 then that cost drop to just $297 or $0.27 per day.

This price does exclude the cost of water, toothpaste and electric to charge it, but you get a rough idea of what it costs to own the very best electric toothbrush.

If you share the brush handle (changing the heads of course) with another user, this will help bring the cost down, but in this instance, the Bluetooth pairing tracking is compromised.

I cannot conclude this section without making mention of the Genius X.

It is newer, but, is more practical in daily use, if you are invested in the position tracking.

It works out at around $0.27-0.34 per day. So, very little price differential.

However, if you are looking at the Genius line of brushes you have really got to consider the DiamondClean Smart (9500 variant) from Sonicare too.

Slightly more refined and user friendly, particularly for regular travelers, the Sonicare works out at $320 or $0.29 per day.

It is more expensive, make no doubts about it. However, if you are happy to spend this amount of money and want the best electric toothbrush, I think there are some strong justifications for spending just that bit extra for the DiamondClean Smart.

Ultimately, pay a price you deem fair and are happy to pay.

Please note that all prices quoted are approximates and will vary based on location, supplier and time of purchase.  These figures were correct at the time of writing and should not be relied upon as hard fact, but used as a guide during your decision process.

Summary of price & where to buy

  • Recommended retail price of $300
  • Generally available at around $245
  • Live price comparison here
  • Works out at around 29 cents per day over 3 years
  • Consider the Genius X or Sonicare DiamondClean Smart

Reliability & long term use

We would all love the products we buy to last forever, but a fact of life is that this is rarely the case.

The very nature of being an electronic item with moving parts does indeed make the brush susceptible to failure.  However, the reliability of Oral-B products tends to be very good.

The 9600 comes with a standard 2 year warranty from Oral-B that covers typical faults that are not as a result of user damage.

Generally, we find the average life of an electric toothbrush is 3-5 years, but many last longer.

The 9600 is as we have established the same as the Genius Pro 8000 and I have been using this daily for the last 2 and a half years without issue.

When based on existing, tried and tested designs, there is a greater chance for reliability.  Having used and handled it for a few weeks, nothing gives me any cause for concern and don’t doubt it will serve you well.

Conclusion

The Genius 9600 is a fantastic toothbrush.

I make no reservations in saying that it offers more in terms of cleaning modes and other features than most people need or want.

However, if you desire the very best electric toothbrush then this is certainly up with them and serve you well.

Is it absolutely perfect, no, but no brush ever is.

I think there is scope for improvement.

My biggest frustration is the travel case, Sonicare does a much better job in this regard and the position detection is a hassle to set up and use as well.

For the most part, these complaints are just me being picky.

If upon reading this review, you think this brush is the one you want, I won’t stop you going for the 9600, but I urge you to look at the new Genius X that does away with the major frustration of the 9600.

Our Choice
Philips Sonicare Diamondclean Smart 9500 Rechargeable Electric Toothbrush With Bluetooth Connectivity & Charging Travel Case, White, Hx9924/01
Oral-B GENIUS X 10000 Electric Toothbrush with 3 Brush Heads, Bluetooth & Charging Travel Case, White
Oral-B GENIUS 9600 Electric Toothbrush 3 Brush Heads, Bluetooth & Charging Travel Case, Rose Gold
Brush Name
Sonicare DiamondClean Smart
Oral-B Genius X
Oral-B Genius 9600
Customer Rating
Electric Teeth Rating
5/5
5/5
5/5
Price
CDN$ 499.24
CDN$ 210.70
CDN$ 192.99
Prime
-
Our Choice
Philips Sonicare Diamondclean Smart 9500 Rechargeable Electric Toothbrush With Bluetooth Connectivity & Charging Travel Case, White, Hx9924/01
Brush Name
Sonicare DiamondClean Smart
Customer Rating
Electric Teeth Rating
5/5
Price
CDN$ 499.24
Prime
-
Oral-B GENIUS X 10000 Electric Toothbrush with 3 Brush Heads, Bluetooth & Charging Travel Case, White
Brush Name
Oral-B Genius X
Customer Rating
Electric Teeth Rating
5/5
Price
CDN$ 210.70
Prime
Oral-B GENIUS 9600 Electric Toothbrush 3 Brush Heads, Bluetooth & Charging Travel Case, Rose Gold
Brush Name
Oral-B Genius 9600
Customer Rating
Electric Teeth Rating
5/5
Price
CDN$ 192.99
Prime

Electric Teeth Rating

Electric Teeth 5 Star Rating

Size Guide

  • Height (without head) – 8 inches / 20.5cm
  • Height (with head) – 9.4 inches / 24cm
  • Width – 1 inches / 2.7cm
  • Thickness – 1.25 inches / 3.2cm
  • Weight (without head) – 0.29lbs / 134g
  • Weight (with head) – 0.3lbs / 140g

All are approximates

FAQ

Is the Oral-B 9600 an oscillating brush?

Yes, with Oral-B 3D motion that oscillates, rotates and pulsates.

What is daily clean mode?

This is the comprehensive everyday cleaning mode that works with the provided CrossAction brush head to effectively clean the teeth using the Oral-B 3D oscillating, rotating and pulsating technology to clean the teeth and remove up to 100% more plaque than a manual brush.

What is gum care mode?

Using a lower speed and power output through the brush head in conjunction to clean the teeth and massage gums, stimulating blood flow and assisting in reducing sensitivity in the gums when brushing.

What is sensitive mode?

A gentle yet thorough cleaning mode that combined with the sensitive brush head works to remove bacteria and plaque from sensitive areas of the mouth.

What is whitening mode?

A mode engineered to offer a polishing effect on the teeth as if you were at the dentist. Suitable for occasional or everyday use it works ideally with a 3D White brush head to make teeth look whiter and shine.

What is Pro-Clean mode?

A mode offering an additional 3,000 movements per minute over the standard Daily Clean mode, for an intense clean feeling.

What is Tongue Cleaning mode?

A gentle mode to be used on the tongue surfaces and the inner cheeks to help remove bacteria that would not be removed through a normal teeth cleaning routine.

Does it have any other cleaning modes?

No, the Genius 9600 has 6 cleaning modes. No other brushes offer more.

What brush head does it come with and what alternative ones can be used?

The brush heads that are supplied with the 9600 are 1 x CrossAction, 1 x 3D White and 1 x Sensi UltraThin.

You can change the head with any others on offer from Oral-B. There are many that work with the brush handle. There are 6 main brush head options that include Cross Action, Floss Action, 3D White, Sensi UltraThin, Precision Clean and DeepSweep.

Does the Genius 9600 have a pressure sensor?

Yes, it does.

Does the Genius 9600 have Bluetooth?

Yes, it does.

Does the Genius 9600 come with a warranty & how long is it?

If purchased new from an approved retailer the brush will come with a 2 year warranty.

Does the Genius 9600 have a built in timer?

Yes. Often referred to as the quadpacer; subject to the cleaning mode the brush will provide an audible warning through a slight pause in the brushing mode to tell you to change quadrants. There are 4 quadrants to the mouth, and brushing is normally for 2 minutes. The timer will active at 30 second intervals, with a different sound at the end of the 2 minutes. There is no visual timer included, although you can see the pause in the brushing mode if watching the brush head itself. Depending on the mode selected, the time of the clean and the quadrant cleaning times may well be different.

How long does the battery last?

The battery lasts up to 56 minutes, which if used on the standard daily clean mode is 14 days based on 2 cleans per day.

Does it come with a smart wireless guide?

No, a wireless smart guide is not included.

Does it come with a charger?

Yes. The 9600 is charged via 2 different methods, each of which use the provided 2 pin power adapter. You have a charging stand and a premium travel case. The brush sits on the stand and lays within the case and will charge when the detachable power cable is connected.

Can I use the Genius 9600 in the shower?

Yes. The Genius 9600 is water resistant so if you choose you can use it in the shower. Avoid submerging it in water.

Does it come with a travel case?

Yes, travel case is included in the box.

Your Opinions

Do you own or have you used the Oral-B 9600?

Are there certain features that you really like or dislike?

Let us know what you think about this brush and let others who may well be considering purchasing one know your opinions before they do.

Summary
Review Date
Reviewed Item
Oral-B Genius 9600
Author Rating
51star1star1star1star1star

About Jon Love

Jon is a leading voice on electric toothbrushes and has been quoted by mainstream media publications for his opinions and expertise.

Having handled & tested hundreds of products there really is very little he does not know about them.

Passionate about business and helping others, Jon has been involved in various online enterprises since the early 2000s.

After spending 12 years in consumer technology, it was in 2014 that he focused his attention on dental health, having experienced first-hand the challenge of choosing a new toothbrush.

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